Digitalization in the Federal Tax Service

History

2023

The Federal Tax Service was demanded to explain why its services for legal entities are intended only for Windows and MacOS users

On November 24, a message appeared in the telegram channel of the deputy chairman of the State Duma Committee on Information Policy Anton Gorelkin that the Federal Tax Service restricts the use of domestic operating systems by legal entities. The problem is that the FTS website does not publish instructions for connecting to the "Personal account of a taxpayer of a legal entity" using domestic operating systems. Details

The head of the Federal Tax Service spoke about the results of digitalization of the tax

At the end of 2023, as part of a comprehensive digitalization program, the Federal Tax Service (FTS) introduced a completely new payment system. In addition, thanks to the automation of processes, the number of inspections has halved compared to 2022. This was announced on November 21, 2023 by the head of the department Daniil Egorov.

The reform of the payment platform made it possible to form one tax account for each taxpayer, and therefore there is no need to distribute money to the country's budgets - this process is taken over by the Federal Tax Service and the Treasury. The introduction of this system has led to a multiple reduction in so-called "unclear payments," when people are mistaken in the purpose of payment. If in 2022 the volume of such unexplained transactions was estimated at 670 billion rubles, then in 2023 it amounted to approximately 28 billion rubles. Thus, a 24-fold reduction was recorded.

Head of the Federal Tax Service Daniil Egorov

At the same time, the offset system has been abolished: accountants no longer need to try to balance the budgets of legal entities and individual entrepreneurs so that there is no technical debt (when overpayment in one budget and arrears in the other). This situation can result in the accrual of penalties and the emergence of a risk of blocking the account. Egorov notes that at the beginning of 2023 the number of technical debtors was approximately 1.9 million, and by November of this year their number had decreased to 900 thousand. The corresponding penalty in 2022 was accrued 5 billion rubles, and in 2023 - zero.

Together with the governors, the Federal Tax Service has developed a new information system - a specialized data supply platform. It includes more than 215 types of information that give a general picture of the region's economy.

The number of inspections by the Federal Tax Service from January to October 2023 inclusive was recorded at the level of 4 thousand. This is half as much as in the same period in 2022, when about 8 thousand inspections were carried out.^[1]

Federal Tax Service of Russia will spend billions of rubles on updating equipment Cisco, IBM and Huawei

On October 5, 2023, the Federal State Institution "Tax-Service," subordinate to the Federal Tax Service of Russia (FTS), announced a tender for "the provision of services for system and technical maintenance of equipment and software." We are talking, in particular, about updating servers, switches, firewalls, disk arrays and other hardware solutions as part of the automated information system (AIS) of the Federal Tax Service. Read more here.

2022

Putin allowed to receive TIN on Public services

At the end of May 2022, Russian President Vladimir Putin signed a law that allowed citizens of the country to receive a taxpayer identification number (TIN) through a single portal of Public services. Read more here.

EDO operators will help in issuing qualified electronic signatures

EDO operators will help the Federal Tax Service in issuing qualified electronic signatures. This was announced on March 16, 2022 by SKB Kontur. Read more here.

2021

FTS launched a system of machine-readable powers of attorney on the blockchain

The Federal Tax Service (FTS) has launched a system of machine-readable powers of attorney using blockchain technology . This was announced in November 2021 by the head of the department Daniil Egorov. Read more here.

The start of the experiment on the transfer of microbusiness to an automated taxation system

In Russia, an experiment begins on the transfer of microbusiness to an automated taxation system. This was announced on November 17, 2021 at a government meeting by Russian Prime Minister Mikhail Mishustin. Read more here.

Creating a social network to exchange tax secrets

In October 2021, it became known about the creation in Russia of a social network for the exchange of tax secrets. The service being developed by the Federal Tax Service was called "Climate Control," it is in trial operation. Read more here.

FTS creates IT system to determine the rate of tax burden for companies

As it became known in early August 2021, the Federal Tax Service creates a system for determining the rate of tax burden for companies. The analytical complex was called "Tax Potential." Read more here.

The taxpayer is like in the palm of his hand. FTS outlined digitalization that increases transparency and ease of tax collection

The Minister of Finance of the Russian Federation Anton Siluanov approved the plan of activity of the Federal Tax Service for 2021^[2]. This was reported by the Federal Tax Service on February 26. The document includes an extensive list of digital-related activities. One of the most global can be called the development of the concept of the automated information system of the fourth generation Federal Tax Service (AIS "Tax-4"), taking into account the dynamic external environment and import substitution.

Another large-scale project is the launch by the end of 2021 into commercial operation of a single federal information register containing information about the population of the Russian Federation (FGIS ERN). In April 2020, the Federal Tax Service explained that it will contain more than 30 types of information about citizens, but information on income and tax revenues will not be taken into account in it.

Every citizen will receive access to this information about himself for convenience, as stated in the Federal Tax Service. The authorities expect that the register should make it possible to quickly provide material and social targeted support to families and households, as well as significantly reduce the time for providing public services without the requirement of excess securities^[3] register, the Federal Tax^[4].

However, in the explanatory note to the bill on this register, among the goals were also mentioned the transition to a qualitatively new level of calculating and calculating taxes on personal income, increasing the effectiveness of combating offenses, reducing the number of fraudulent actions when receiving social support measures and paying taxes, fees and other mandatory payments, increasing the collection of payments to the budgets of the budget system of Russia.

In 2020, the Organization for Economic Cooperation and Development recognized tax monitoring of the Federal Tax Service of Russia as one of the best international practices for building digital interaction between the state and business

According to the approved plan for 2021, the process of taxation of individuals from income in the form of interest on bank deposits will be automated, follows from the published document. Recall that in Russia from January 1, 2021, a tax was introduced on income on deposits over 1 million rubles. The Federal Tax Service will create a service for receiving information from banks about the received interest income of an individual.

The Federal Tax Service will also create a digital platform for the exchange of information about the taxpayer in the provision of financial and other services. In the plan, it is called the "digital platform for assessing the taxpayer based on data from the Federal Tax Service of Russia."

Among other projects aimed at citizens is the creation of a service for the simplified receipt of tax deductions (property and investment) by individual taxpayers. For this, interaction with credit institutions will be automated. Earlier, the Federal Tax Service also said that it is planned to combine a personal account with data from online cash registers in order to allow users to see information about their purchases in tax offices and declare deductions literally by pressing one button.

And within the framework of the federal project "Creating favorable conditions for an easy start and comfortable conduct of business," the Federal Tax Service plans to introduce the "USN-Online" system in 2021 to automatically record income online. This will exclude the obligation to provide a tax return for small and medium-sized businesses. There are 1.2 million of them in the Federal Tax Service in Russia. The tax authority will calculate the tax independently on the basis of data received from online cash desks^[5] will^[6].

It is also planned to launch software in AIS "Tax-3," which automates the function of monitoring the use of cash registers in settlements in the Russian Federation. This is done in order to ensure the completeness of revenue accounting in order to correctly form the taxable base and improve the quality of remote automated control, according to the tax plan for 2021.

For 2021, it is also planned to create a new unified consolidated register of arrears on payments to the budget. And as it were, this event is supplemented by the initiative of the Federal Tax Service, together with the Federal Bailiff Service (FSSP), to develop a plan to increase the efficiency of collecting debt on mandatory payments.

Part of the activities related to IT concerns pre-trial settlement of disputes. So, in June 2021, it is planned to commission special software in AIS "Tax-3" - "Tax disputes." It will allow you to receive, process, keep records, analyze and transfer data on the occurrence of disputes. In addition, a procedure for the consideration of complaints through video conferencing will be developed.

Also, from July 1, 2021, the Federal Tax Service plans to commission a national system of traceability of goods, which will collect, take into account, store and process information about goods to combat smuggling. Earlier it was assumed that this system in Russia will work from January 1, 2021, but in January the Ministry of Finance proposed to postpone the launch, since business and authorized departments need more time to prepare for its introduction.

According to the plan of the Federal Tax Service, in 2021 the level of satisfaction with state services of the department should be at least 90%. The level of satisfaction with the quality of public services is the proportion of "good" and "excellent" ratings given by citizens to the department.

Start of issuing free EDS

As it became known in January 2021, the Federal Tax Service (FTS) of Russia will issue free electronic digital signatures (EDS) to legal entities and individual entrepreneurs. Read more here.

2020

Ministry of Digital Development presented a list of AI projects of ministries and departments

As it became known on December 16, 2020, Ministry of Digital Development of the Russian Federation prepared a list of AI solutions that will be implemented in Russian departments in 2023-2024. The Federal Tax Service will introduce a voice assistant for consultations, and will also create classifiers on newly received issues and product names. Read more here.

The Ministry of Finance proposed the Central Bank and the Federal Tax Service to exchange banking and tax secrets

In mid-December 2020, it became known about the decision of the Ministry of Finance of the Russian Federation to organize the exchange of banking and tax secrets between the Central Bank and the Federal Tax Service in order to combat tax evasion. The Ministry of Finance has published two relevant bills.

As Kommersant writes with reference to the explanatory note to the document, the exchange of data on taxpayers between the Central Bank and the Federal Tax Service is necessary because unscrupulous taxpayers, implementing a policy of aggressive tax planning, apply increasingly complex tax evasion schemes characterized by high latency. "

By December 16, 2020, the Federal Tax Service necessarily receives information from banks about opening or closing accounts, as well as about changing details within the framework of currency control. Tax authorities can find out information about transactions on accounts only on a separate request. If the new proposals of the Ministry of Finance are adopted, the need for a request will disappear, since the data will be transmitted as part of a regular information exchange.

The Ministry of Finance of the Russian Federation proposed the Central Bank and the Federal Tax Service to exchange banking and tax secrets

So far, the information exchange between the Federal Tax Service and the Central Bank is at "minimum turnover," according to representatives of the banking community interviewed by the publication. They are confident that if the amendments are adopted, it will significantly strengthen, because if desired, the tax authorities will be able to request all the information about banks and customers that the Central Bank has.

According to Irina Gudkova, director of the legal department of the ICD, after the adoption of the amendments, the Central Bank will have the right to inform employees of the tax authorities of a wide range of information that has become known to him in the framework of supervisory activities. In the Central Bank itself, they did not comment on the new horizons of regulation.

The "exchange of secrets" conceived by the Ministry of Finance fits into the previously announced plans for the work of the Federal Tax Service "with big data" and makes relations between the state and the taxpayer "much more transparent," Kommersant writes^[7]

Russian tax monitoring recognized as the best international practice

Within the framework of the International Forum on Tax Administration (FTA) of the Organization for Economic Cooperation and Development (OECD), which brought together heads of tax administrations from 53 countries, the report "Tax Administration 3.0: Digital Transformation of Tax Administration" was published in December 2020. The document summarizes the best international practices on the digital transformation of tax^[8] Tax monitoring of the Federal Tax Service of Russia is included in the report as one of seven examples of best international practice in building digital interaction between the state and business. In addition to him, this list includes the experience of Singapore, Norway, Australia, Spain, Finland and Kenya.

Tax monitoring is a form of tax control in which organizations provide remote access to their accounting systems. In such conditions, the state mechanism is imperceptibly embedded in the IT systems of taxpayers. Tax monitoring requires organizations to have a high level of technological maturity and automate business processes.

Over the five years of tax monitoring in the Russian Federation, the number of its participants has increased 30 times. In 2021, tax monitoring will be carried out in relation to 209 companies from 15 industries, the data of the Federal Tax Service cited.

Growth dynamics of tax monitoring participants in Russia, data from the presentation of the Federal Tax Service at the forum

The meeting participants noted that technologies for "contactless" work with taxpayers in real time are the basis of tax administration of the future.

Digitalization is a path that requires serious joint work, but in the end it will create an environment of trust between tax authorities and taxpayers, - said Marina Krasheninnikova, head of the tax monitoring department of the Federal Tax Service of Russia, [9]

Using the example of the Federal Tax Service of Russia, the forum considered the creation of a tax administration of the future. According to the report of the head of the department Daniil Egorov, one of the main directions is the digitalization of control over VAT up to the sale of goods to end customers. According to the Federal Tax Service of Russia, it made it possible to reduce the tax gap 19 times and provide budget revenues, including in a pandemic.

This became a prerequisite for the project to create a unified electronic document management system, which will automatically calculate tax by accessing primary documents in real time. This will eliminate the burden of providing tax reporting and calculating taxes for business, - said Daniil Egorov.

He also drew attention to the importance and need for international exchange of best practices to ensure economic growth. Thus, within the framework of technological assistance, the Federal Tax Service of Russia helps foreign countries to implement the Russian system of automatic VAT control, which allows them to modernize their information systems and business processes^[10].

FTS will receive online access to accounting and tax reporting of medium-sized businesses

On August 20, 2020, it became known that the Federal Tax Service (FTS) will receive online access to accounting and tax reporting of companies representing medium-sized businesses. The corresponding amendments to the Tax Code are made by the Ministry of Finance. Read more here.

Self-employed incomes in Chuvashia will be automatically calculated in a mobile application

On May 26, 2020, a law on a simplified tax regime for the self-employed was adopted in Chuvashia, within the framework of which a special proposal for automatic accounting of income will be created for this category of workers. Read more here.

Registration of individual entrepreneurs and deduction of personal income tax according to a simplified scheme. FTS spoke about new digital services

On May 14, 2020, it became known about new digital services that are being prepared for launch by the Federal Tax Service (FTS). One of the projects is the development of a certification center (CA), which will provide certificates of qualified electronic signature of legal entities, individual entrepreneurs and notaries.

The department expects that 2021 of the total number of those in need of such services will apply to the TC 35% year, and 2022 year the TC will process 100% requests from individual entrepreneurs, legal entities and notaries.

FTS decided to launch three projects to provide online services to taxpayers

The following service is associated with a simplified procedure for deducting personal income tax through the taxpayer's personal account. It is assumed that in 2021 it will cover about 900 thousand people (about 10% of the number of applicants minus per year).

Kommersant writes that due to various kinds of problematic issues (the insufficient number of employees of the Federal Tax Service and the unavailability of banks for information cooperation in electronic form), until 2022, it is only supposed to work out the practice without expanding the deduction system itself.

The third project is a simplified procedure for registering individual entrepreneurs (IP). However, for its implementation, it will be necessary to amend the law on state registration of companies and entrepreneurs. It is expected to launch the registration procedure through the mobile application of the interactive service "Taxpayer's Personal Account for Individuals" in December 2020. Up to 10,000 individual entrepreneurs will be able to register digitally by the end of the year. The number of such users in 2021 may amount to 150,000 people.

The Federal Tax Service has prepared a plan for the implementation of three large digital projects affecting business and citizens, following a meeting in the government in April 2020 under the leadership of Deputy Prime Minister Dmitry Grigorenko.^[11]

FTS launched an electronic wallet for companies to pay tax debts

On February 21, 2020, it became known about the launch by the Federal Tax Service (FTS) of Russia of an electronic wallet to pay tax debts by companies.

For a very long time, the idea that our task is to collect as many taxes as possible, deformed our work, led to the fact that we were looking for ways to add as much as possible [taxes], and prevented us from assessing how to make services so that people pay themselves, - said the head of the Federal Tax Service Daniil Egorov at a meeting of the board of the service and spoke about the new tools of the service (quoted by Vedomosti).

Head of the Federal Tax Service Daniil Egorov

According to him, the Federal Tax Service decided to extend the system of payment of a single tax payment to individual entrepreneurs and companies, which has been available to citizens since the beginning of 2019. Companies from different fields often need certificates of tax arrears, a single tax payment through an electronic wallet will quickly pay off the debt that has arisen, Egorov explained. Even with a small debt, companies may face blocking accounts, claims, and an electronic wallet will quickly solve such problems with debts for all taxes.

As the publication writes with reference to the interviewed experts, the Federal Customs Service (FCS) has a similar system for business: you can transfer money to a single personal account, from which, among other things, you can write off advances when importing goods into customs territory. But motivating a business to use such a wallet to pay taxes themselves will be difficult: a business is unlikely to want to take money out of circulation so that it simply lies on the account.

Daniil Egorov promised to continue to develop the online services of the Federal Tax Service - they must solve more complex, complex problems, and the services themselves need to be introduced into other people's IT platforms, interesting companies and people, for example, for renting housing, hiring drivers.^[12]

2019

Key IT suppliers on which the Federal Tax Service relied under the leadership of Mikhail Mishustin

Appointed in January 2020, Prime Minister Mikhail Mishustin headed the Federal Tax Service (FTS) for almost 10 years and achieved impressive results in its digitalization. Under his leadership, a powerful technological base of the service was created, electronic services are being developed that allow taxpayers to solve most of the tax issues remotely. Due to a number of implemented systems, the number of tax audits has decreased several times.

TAdviser decided to analyze which IT suppliers the FTS relied on. For this, the 100 largest specialized purchases of the department for 2017-2019. in the category "computers and software," tenders for products and services in the field of communications were not taken into account. To obtain information on procurement, TAdviser used the official public procurement portal and the Kontur. Focus database, where data on them are accumulated.

Under the leadership of Mikhail Mishustin, the Federal Tax Service has become one of the most digitized departments "(photo - klerk.ru)"

In addition to purchasing IT products and services directly, the Federal Tax Service also carries out them through three more organizations subordinate to it: the Main Scientific Innovative Implementation Center (GNIVC), the Interregional Inspectorate of the Federal Tax Service for Centralized Data Processing, Tax-Service. In the past three years, the largest tenders, up to almost a billion rubles per one, have passed through the Federal Tax Service itself and Tax-Service.

According to the results of the analysis, TAdviser identified the top 5 IT contractors of the Federal Tax Service for the total volume of government contracts concluded with them in 2017-2019:

• IBS - 5 067 358 114 rubles
• "Force" - 5 000 435 940 rubles
• "Complink" - 2 234 092 755 rubles
• "SysSoft" - 1 911 883 469 rubles
• Inline Technologies - 1 804 509 412 rubles

IBS, in particular, provides tax services for servicing equipment and software of the AIS of the Federal Tax Service and other systems, was engaged in the creation of the analytical subsystem of the AIS of the Federal Tax Service, participated in the creation of the IT infrastructure of the registry office and subsequently - the unified register of the population of Russia on its basis, etc.

It is noteworthy that the largest tender of the Federal Tax Service for the purchase of server equipment of about 600 million rubles in the last three years was won by the company that was previously part of IBS - Depo Computers.

The TAdviser analysis also showed that IBS is the leading company in terms of the total volume of IT-state contracts concluded with it out of the 100 largest in the Moscow Region Ministry of State Administration during the time when the department was headed by Maksut Shadayev. After Mikhail Mishustin took over as prime minister, Shadayev was appointed head of the Ministry of Digital Development, Communications and Mass Media of the Russian Federation.

Among the largest contracts "Force" are those related to the creation and modernization of systems within the framework of AIS "Tax-3," equipment maintenance services and software of the Federal Tax Service.

Complink also took part in major projects to create and modernize various elements of AIS Tax, including its external services, supplied equipment and software for modernizing the IT infrastructure of the FTS application software segment.

And in terms of the number of government contracts concluded with the Federal Tax Service in 2017-2019. the top 5 suppliers are somewhat different:

• IBS – 9
• Elvis-Plus - 7
• "Force" - 7
• "В1с3: Tactical Solutions" - 6
• Bars Group - 5

Elvis-Plus, for example, supplied software and hardware complexes of secure computers of the Unified State Registry Office, provided software for Tax-3 AIS, and provided software support services. "B1c3: Tactical Solutions" concluded contracts with the Federal Tax Service for the supply of various solutions in the field of information security, including for AIS "Tax-3." And in the case of Bars Group, the largest contracts are related to the maintenance of information systems of the Ministry of Finance, carried out through the Federal Tax Service.

It is noteworthy that at tenders of the Federal Tax Service itself, the GNIVC is a frequent winner, bypassing large IT companies. They tried to compete with him in the fight for direct contracts with the Federal Tax Service, including IBS, Force, AiTi, Computer, Business Logic and others, but over the past three years there has not been a single tender where integrators would bypass GNIVC.

Often this center turns out to be the only participant in open tenders and electronic auctions. Subsequently, it often involves subcontractors in the supply of goods and services.

GNIVC, in turn, tends to purchase goods and services in the field of computers and software, purchasing from a single supplier. Thus, 325 out of 400 government contracts in this category in 2017-2019. the center concluded with contractors as the only suppliers. Among such contractors under the largest contracts for 2017-2019 are Bars Group, Luxoft, Casandra Group, Ai-Force, Softconsult and others.

In an interview with the Russia 24 TV channel in November 2019, Mikhail Mishustin noted that Russia has five technological solutions on the basis of which the tax administration system is being built and which even tax authorities abroad are interested in. The first is a line of personal accounts. This is an important tool for contactless communication with the tax office, a single window where you can get all the information about the taxpayer. This technology, according to Mishustin, is most in demand today.

The second is online cash registers. This decision made it possible to see retail in a completely different way, to make predictive analytics, to obtain arrays of information that will be used in the future to calculate consumer price indices and territorial planning. And it gives the entrepreneur a system of control over its business.

The third is an automated VAT refund control system (ASK VAT). It automatically determines the tax gap between input and output VAT based on returns.

The fourth is the technology of tax monitoring without field inspections. Its application is possible when the taxpayer fully opens his accounting system for the tax service. At any time, you can get information from the tax, assessment of tax reporting. As of the beginning of the year, it was introduced so far mainly by companies with state participation.

And finally, the fifth is the tax administration system for self-employed citizens. She uses a mobile application for self-employed persons, through which they can solve tax issues of professional income without having to go somewhere.

Tax authorities of the CIS countries will exchange data in electronic form

In December 2019, the Government of the Russian Federation submitted for ratification a protocol for electronic exchange of tax data with the CIS countries.

This document involves the exchange of information about the income of companies and individuals received in another state, as well as about their vehicles and real estate located abroad.

The Government of the Russian Federation submitted for ratification the protocol of electronic exchange of tax data with the CIS countries

The authors of the initiative are confident that the exchange of information on tax issues in electronic form will become an additional tool for reducing the shadow economy, countering the illegal concealment of capital abroad and combating tax evasion.

The Working Group of the Coordination Council of the Heads of Tax Services of the CIS Member States has developed and approved information exchange formats. It is planned to create software and conduct a test exchange of information in August 2020, and in 2021 - to switch to industrial operation of the system.

To enter into force, the protocol must be ratified in at least three countries. This process was completed in Kazakhstan and Kyrgyzstan by mid-December 2019.

The tax authorities of the CIS countries will exchange data in electronic form through open communication channels using the Krypton-Ankad cryptographic information protection tool, which ensures the security of information exchange, or another tool that countries agree on.

FTS Russia By the end of 2019, it automatically exchanges information about financial accounts with more than 70 jurisdictions.

The reports disclose the name, account number, balance sheet, cash flow data for the year, investment income, share gains, interest on deposits, bonds, etc. Comparing this data to returns helps identify tax violations. Auto exchange should become an incentive for deoffshorization along with tightening transparency requirements in low-tax jurisdictions, the Federal Tax Service is confident.^[13]

How IT helps the Federal Tax Service improve control and tighten the fight against one-day

Speaking at an event in Moscow in October 2019, Konstantin Novoselov, Deputy Head of the Control Department of the Federal Tax Service of Russia, spoke about the impact of technologies on the development of tax control.

Fighting Social Payment Evasion with Digital Analysis

On October 9, 2019, it became known about the decision of the Federal Tax Service (FTS) to combat evasion of social payments at the national level using digital analysis of general economic data. The agency intends to legalize the shadow economy and prevent its growth.

Svetlana Bondarchuk, head of the Federal Tax Service, spoke about the new initiative as part of a seminar held in Samara, which was held for tax departments and administrations of the Volga Federal District.

The presentation presented during the speech demonstrated the possibility of using a risk-oriented approach when checking taxpayers, which increased due to the digitalization of the Federal Tax Service and the emergence of an easily analyzed array of economic information.

It became known about the decision of the Federal Tax Service (FTS) to fight evasion of social payments at the national level using digital analysis of general economic data

The Federal Tax Service used general economic data in calculating the shadow salary earlier, but the reports of Rosstat and regional committees did not give full details of the information and the possibility of attracting indirect indicators.

According to Svetlana Bondarchuk, the tax authority wants to "reverse the negative trend" in the spread of gray wages. Because of this trend, the salaries of Russians often turn out to be not only below the minimum wage, which by October 2019 is 11,280 rubles per month, but also below the subsistence minimum (11,653 rubles). According to the Federal Tax Service, this situation is observed both in small companies and in large enterprises with a large number of employees.

According to Kommersant, using the new methodology, the tax authorities will quite specifically calculate companies that consider shadow wages as a competitive advantage and an acceptable temporary factor in rapid growth.

The publication also says that the Federal Tax Service, which has increased its capabilities due to digitalization, takes into account new risks for the tax base created by the general digitalization of the economy and the emergence of platform businesses, including in the regions of the Russian Federation.

While these risks are virtual, however, the speed of distribution, for example, outsourcing solutions, digital platforms in logistics, service, professional services, can change the picture in industries in several years.^[14]

2018

FTS moves to "fully digital organization" of administration processes

In December 2018, the head of the Federal Tax Service (FTS) Mikhail Mishustin held a presentation on the future of tax administration as part of the Digital Peaks forum - the final of the annual competition for digitalization projects in state structures and business, organized by the RANEPA, the Digital Peaks agency and the Moscow Department of Information Technologies.

As Kommersant writes with reference to Mishustin's presentation and speech, the Federal Tax Service is moving on to "fully digital organization" of administration processes. At the first (completed) stage of the "digital maturity model" for the department, the digitalization process was expressed by the creation of consecutive websites, web portals and personal electronic services, at the second (takes place by the end of 2018) - mobile applications and individual proactive services.

Mikhail Mishustin

According to Mikhail Mishustin, after full digitalization, an "adaptive platform" of tax administration will be created, which will work exclusively with digital data sources and with digital identities of taxpayers, operating in real time and with built-in tax compliance.

The head of the Federal Tax Service says that tax services should be fully integrated into the business environment in the future, tax obligations will be fulfilled automatically, the economy will gain transparency. The border of the transition to "new transparency" in the version of the Federal Tax Service is the practical implementation in the economy of the Internet of Things (IoT) in 2025-2035.

In the future, for 10-15 years, the Federal Tax Service sees itself as a service service, whose IT infrastructure closely interacts in real time with "digital processes" within the taxpayer company, checking the correctness of tax payments in the same mode ("automatic fulfillment of tax obligations without effort").^[15] 

Head of the Federal Tax Service: Thanks to "analytical systems," the budget received 345 billion

In 2018, the Russian treasury received an additional 345 billion rubles. thanks to the use of analytics tools. This was announced in November 2018 at a meeting with Vladimir Putin by the head of the Federal Tax Service (FTS) Mikhail Mishustin. The transcript of the meeting was published on the website of the President of Russia. Head of the ^[16]

Mishustin said that in the first 10 months of 2018, the federal budget received 17.6 trillion rubles. This is 22.9% or 3.3 trillion rubles. more than in the same period of the previous year. By the end of the year, an increase of 4 trillion rubles is expected, he said. Half of the increase is not oil and gas revenues.

all, it is important that we try to do this by analytics - we reduce the number of inspections very seriously: 345 billion rubles were received additionally at the expense of such analytical means," Mishustin commented on the process of filling the budget.

According to Mishustin, the use of analytics methods significantly reduces the number of inspections. From analytical tools, he mentioned an automated system for controlling VAT refunds. The head of the Federal Tax Service recalled that on behalf of the president, this system was associated with the customs service - the main stage of pairing has already been completed.

"Today we receive on the import of goods into the territory of the Russian Federation the entire customs value into our information system and already 100% of VAT deductions for the relevant goods that are imported, we see," he explained. Thus, the Federal Tax Service can see the appearance of all imported goods, as well as the export of goods during refunds. VAT

Another important achievement in the process of pairing systems, Mishustin believes that the Federal Tax Service exchanged a risk management system with the customs service, which allows at the moment "quite accurately" to conduct coordinated activities. The Federal Tax Service and Customs now see the same profiles of taxpayers, which makes it possible to understand what questions may arise to this person from another service.

The third important element was that the departments coordinated their inspections, Mishustin noted. According to analytical data provided by the customs service, the Federal Tax Service sees about 77 billion rubles. without special checks, he explained.

"It is imperative to agree with our foreign partners so that their customs authorities give us objective data on the cost of goods exported to Russia, so that you and customs can take this into account," the president suggested in turn.

Online cash desks

Also, the head of the Federal Tax Service said that the second wave of business transition to online cash registers is unfolding in Russia. In total, such cash registers have already been installed in 835 thousand taxpayers. The total number of functioning online cash registers in Russia is 2.3 million, which is twice as much as it was before the cash reform.

Online cash desks make it possible to control the amount of funds in retail in the amount of 2.5 trillion rubles. per month. "And we see somewhere around 60% that retail is growing, that is, it is absolutely transparent in this system," Mishustin explains. According to him, the technology of transferring data to the tax service online is also "well used" and "gives a cumulative effect of whitewashing the relevant industry in retail."

Online cash registers in commerce

In July 2016, amendments to the 54-FZ regulating the use of cash registers (CCT) and the procedure for interaction of trading enterprises with the Federal Tax Service came into force. As of July 1, 2017, all organizations using CCT were required to start transmitting sales data to the tax service through fiscal data operators online.

At the beginning of 2017, about 20 thousand cash desks were transferred online (from, according to various estimates, from 1.5 to 2.5 million units of cash registers throughout Russia).

The transition to online cash desks was the first to be carried out by the largest market participants, such as Rosneft, Auchan, Perekrestok, Azbuka Vkusa, Detsky Mir and others.

At the end of 2017, a large-scale failure occurred, affecting about 9% of Russian retail. The reason was the incorrect operation of the fiscal drives of "Shtrikh-M" - one of the most popular Russian manufacturers of CCT. Both the drives of the "Shtrikh-M" itself and the devices produced by the related structures "RR-Electro," "Trinities" and "NTC-Izmeritel" were affected.

The Association of Internet Trading Companies (AKIT) then estimated the total loss of store profits due to the failure at 2.5 billion rubles.

Import substitution of hardware and software

2018

FTS approved the import substitution strategy and the plan for the transition to domestic software

In January 2018, the head of the FNSMikhail Mishustin approved 0 the strategy for import substitution of the IT infrastructure and software of the department. A schedule for the transition of the central office and territorial tax authorities to the use of domestic software until 2020 was also approved.

The strategy is based on the provisions and requirements of the documents that make up the legislative and regulatory framework in the field of import substitution in Russia. It involves reorienting the general vector of IT development in the Federal Tax Service towards domestic products and services, open source software, developing software products transferred to the state and organizing measures aimed at gradually replacing imported IT products with domestic counterparts.

According to the strategy, the vector of IT development in the FTS is reorienting towards domestic IT products and open source software (photo - offshorewealth.info)

According to the published document of the strategy, during its implementation, tools for assessing risks associated with the use of foreign products should be created and the composition of measures to level and minimize these risks should be determined. It also involves the development of crisis response plans in case of restrictions on the use of foreign products and services.

The strategy defines the principles on which IT import substitution is based. In particular, it should not worsen the main parameters and targets of the Federal Tax Service, risks of reducing the level of security of IT products should be excluded, the level of ease of use of software and functional characteristics of IT products should be preserved or increased. One of the principles is economic feasibility.

The strategy involves the development of indicators for assessing the results of the implementation of import substitution measures, including the shares of foreign equipment and software in the total volume of purchases and in operation. From the schedule approved in January, it follows that already in 2018 in the central office of the Federal Tax Service, at least 80% should be domestic office software - text and table editors, presentation editor, communication software and file manager, organizer, viewer. Or this share should be in the office suite, which includes at least 4 of the specified categories of software. In territorial bodies, an indicator of 80% for this class of software should be achieved in 2020.

Domestic operating systems should be at least 50% in the central office of the Federal Tax Service in 2018 and at least 80% in 2020. For territorial tax authorities, the indicator for 2018 is set at 40%.

In 2020, both in the central office and in the territorial bodies, 100% should be made up of domestic used postal applications, electronic document management systems, antivirus protection tools and a reference and legal system.

75% of the media used should be domestic in the Federal Tax Service in 2020, the indicator for Internet browsers by the same time is set at 80%.

Earlier, in December 2017, the department agreed on lists of software and IT equipment subject to import substitution, follows from the schedule. At the same time, a set of organizational, information and technical solutions and measures necessary to ensure the process of import substitution in the automated information systems of the Federal Tax Service were developed.

Earlier, in January-May 2017, the tax service conducted a pilot project for the transition to the use of domestic office software, follows from the approved schedule.

Import substitution of the postal system

On February 5, 2018, Incoma announced the completion of a project to create and implement a Unified Unified Postal System (UIPS) on the CommuniGate Pro unified communications platform in the interests of the Federal Tax Service of the Russian Federation (FNSRossia) (more).

2017: Structural approach to import substitution in the Federal Tax Service

From the presentation of Tatyana Matveeva - Chief information officer of the Federal Tax Service of Russia at the CNews conference on September 28, 2017

Структурный подход к импортозамещению в FTS

Directions of import substitution in IT in the Federal Tax Service

All applied software of information systems of the Federal Tax Service of Russia is historically domestic developments

Use of open source software in new projects of the Federal Tax Service of Russia

Use of Russian software in new projects of the Federal Tax Service of Russia

Own developments to replace foreign products in projects of the Federal Tax Service of Russia

Import substitution of system-wide software in the Federal Tax Service

Active use of domestic solutions to ensure information security in the Federal Tax Service

Import substitution of IT equipment in the Federal Tax Service

Approaches to import substitution for all systems of the Federal Tax Service of Russia

• Compliance with legal requirements
• Elimination of risks and restraints
• Economic efficiency, taking into account the already implemented system projects of the Federal Tax Service of Russia
• Ensuring non-stop operation of the AIS of the Federal Tax Service of Russia
• Updating the equipment used
• Using Native Software Applications

Positive impact of import substitution

• Reducing political risks: Not using software and equipment from foreign suppliers reduces political risks under sanctions
• Close cooperation with software developers: High priority of requests for improvement and elimination of errors and taking into account the interests of the department in the development strategies of the used software products
• Stimulating your own economy: Import substitution has a positive effect on the balance of payments and the growth of the country's total tax base

Major disincentives

• Unprecedented scale of tax administration system
  • The system is essentially a single mechanism with hundreds of interconnected components, which does not allow for a relatively easy replacement of technologies
  • Large number of system users

• High responsibility of the Service for ensuring the revenue component of the budget of the Russian Federation
  • Even short-term system shutdown is not allowed
  • In addition to the internal user, the System serves all taxpayers of the country

• Need to complete long running processes
  • There is a long-term process of centralization of the System

Main import substitution conditions

• Time: The need to take into account the scale of the tax administration system and the interconnectedness of its components, the impact of this factor on the increase in the commissioning time of import-substituted solutions at the stage of their implementation.
• Economic: The need for a systematic, economically sound approach to making a decision on the transition to the use of domestic software, taking into account the total cost of ownership of AIS, capital investments, the need to refine application and system software, personnel training and system support.
• Reputational: Import substitution of high-load systems is carried out in the context of the need to ensure a high-quality and affordable level of service of the department's information systems.

2016

Open Source Software as an Alternative to IBM Products

In June 2016, the Federal Tax Service announced a tender for the development of the Tax-3 system, which, in particular, contains a requirement to select an alternative to IBM MQ Series and IBM FileNet products based on open source software (more).

Cloud Office Software

The Federal Tax Service will become a pilot agency "for import substitution of information and telecommunication infrastructure based on Russian hardware and software."

The corresponding decision is contained in the protocol of the government commission on the use of information technologies to improve the quality of life and business conditions following the meeting on April 5, 2016 (a copy of the document is at the disposal of TAdviser).

The Minister of Communications Nikolai Nikiforov and the head of the Federal Tax Service Mikhail Mishustin were appointed responsible for the pilot project.

The same protocol instructs Nikolai Nikiforov and Finance Minister Anton Siluanov, together with interested federal state bodies, to submit to the government a draft act approving "a plan for the transition of federal executive bodies to the use of Russian office software provided using" cloud "technology."

The Federal Tax Service, as stated in the protocol, will also be a pilot department in this transition plan.

The act, which the Ministry of Communications and the Ministry of Finance must develop by June 1, 2016, will contain the requirements and procedure for selecting software.

Mikhail Mishustin's office was chosen as a pilot for import substitution projects for hardware and software, including office software

A TAdviser source in one of the federal departments suggests that "office software provided using" cloud "technology" means the products "MyOffice" (editor of texts, tables and presentations) and "Practice" (electronic document flow).

Another interlocutor of TAdviser, familiar with the plans of the Federal Tax Service, says that we are really talking about the products "MyOffice" and "Practice," "but in general it can be any Russian office software if anyone develops it."

MyOffice (New Cloud Technologies LLC), the developer of MyOffice products, told TAdviser about its readiness to conduct a pilot:

Currently, 40 projects are underway for pilot testing of MyOffice products in various government organizations and regions. We are ready to increase the number of such pilot projects for customers with different needs. "MyOffice" runs on all popular operating systems; both cloud and hybrid (cloud + desktop) and includes a set of applications for mobile platforms

World of Big Data of the Federal Tax Service of Russia

How breakthrough IT helps bring taxpayers under control. Mikhail Mishustin - on the technological development of the Federal Tax Service

The head of the FNSMikhail Mishustin, speaking at the Moscow Financial Forum in September 2017, told how the use of breakthrough IT allowed his service to increase tax collection, as well as the technological future of tax administration.

Plenary session of the International Financial Forum, speech by Mikhail Mishustin - from 2:30

Mishustin believes that the introduction of a new version of the automated VAT control system (ASK NDS-2) based on big data and advanced analytics within 4 years made it possible to increase VAT fees annually. With the help of the system, almost in real time, chains of its payment are monitored. The system allows you to identify gaps in the "taxpayer-counterparty" chains. From January to July 2017, for example, fees for the half year increased by 16% compared to last year, to 1.83 billion rubles, he cited data.

Slide from the presentation of Mikhail Mishustin

Big data allowed us to achieve a fairly serious VAT collection rate without increasing tax rates, - said the head of the Federal Tax Service.

World of Big Data of the Federal Tax Service of Russia

Online cash desks, which are actually the technology of the Internet of Things, have become a serious tool for large analytics of the future, the head of the Federal Tax Service believes. This is a means of predicting commodity flows, which will be useful in tax administration, he said. As of September, 1.28 million online cash desks were registered in the system.

Labeling of goods, which in itself is not the most new technology, in conjunction with other IT, including ASK VAT, makes it possible to trace almost all material flows and compare them with financial flows, says Mishustin. So, according to the Federal Tax Service, after labeling fur products from 2015 to 2016, an eightfold increase in sales of fur goods was recorded.

Thanks to the introduction of a convenient digital solution for paying taxes on electronic services provided to Russian citizens by legal entities that are not registered in Russia, such as Facebook, Google and others, about 5 billion rubles of VAT is already voluntarily paid by such companies, the head of the Federal Tax Service said.

Large companies comply with tax laws and are ready for such decisions. You just need to be in their midst and approach them correctly, - said Mikhail Mishustin.

Combining the flows of all real-time data received by the Federal Tax Service will allow us to talk about new analytics. The data that the Federal Tax Service receives has yet to be comprehended and made convenient for the state, said Mikhail Mishustin.

Slide from the presentation of Mikhail Mishustin

Breakthrough technologies that will help build future tax administration systems include big data and its real-time analytics, creating a single taxpayer file, smart portals as a single point of access to services, mobile technologies, and artificial intelligence.

Areas of modernization

We try to become a provider of trust in the state in our work using such tools and technologies. It's very important, "he said. - Recently conducted a survey, which services are trusted most in our very large region, I don't know how in the country. And we were very pleased to see that it turned out to be the tax service. Trust here is not because it is a controlling body, but because understandable rules, clear goals and the implementation of these rules are convenient for the taxpayer or - convenient for the person.

Slide from the presentation of Mikhail Mishustin

During his speech, Mishustin also noted that the new generation of taxpayers uses gadgets and is characterized by "digital maturity," and if you do not work with them in a natural digital environment for them, it will be difficult to make them law-abiding in terms of paying taxes.

Consolidation of FTS data

FTS at TAdviser conference: How Big Data is improving the tax climate in Russia

The head of the information technology department of the Federal Tax Service (FTS) Tatyana Matveeva, speaking at the TAdviser BigData and BI Day conference on June 15, 2016, spoke about the use of big data in the department. She noted that the Federal Tax Service has been developing its systems for more than 25 years, however, until recently, the department did not think about whether the data generated in its information systems are "big data" or not.

With the appearance of the Big Data thesis in IT, the Federal Tax Service looked at its data from this point of view. The amount of information about taxpayers received by the Federal Tax Service from themselves and from other authorities is calculated in petabytes, and the implemented systems allow information to be processed at a high speed. Matveeva gave an example that the "national file" of tax reporting is formed within 5 days after the deadline for submitting reports.

Big Data provides new opportunities both for analyzing and improving the effectiveness of tax administration and interaction with taxpayers, but at the same time poses technological challenges to their processing for the tax service, Tatyana Matveeva noted. In this regard, there was a need to modernize the IT infrastructure and software, ensure data consolidation, and develop new analytical tools.

Tatyana Matveeva

Since 2010, the Federal Tax Service began work on comprehensive modernization. The tax service developed the concept of modernization and identified 4 main components of modernization. The concept includes: modernization of the organizational structure, reengineering of business processes (transition to a process approach), modernization of the information system and the creation of a modern IT infrastructure.

In terms of infrastructure, the Federal Tax Service is implementing a major project to create new data centers. In 2015, sites were opened in Dubna and Gorodets. The department also solves the issue of data consolidation. Previously, tax administration data was collected and stored decentrally, at the regional and local levels. Some of the aggregated analytical data rose to the federal level. The purpose of consolidation is to assess the quality of disparate data, bring it into a form suitable for analysis and ensure its integrity, consistency, reliability, relevance, as well as ensure high speed of access to them and flexibility of analytical requests. The data obtained in this way cease to be secondary to the activities of the Service, and become an independent asset that changes the priorities of creating software from automation of work processes to data management and analysis, Tatyana Matveeva emphasized.

As of June, some of the data has already been consolidated to the federal level, and some have yet to be raised, says a representative of the Federal Tax Service. Centralized use of data allows the tax service to act as a provider of data necessary for the work of other executive authorities, to provide targeted and extraterritorial services to taxpayers (without reference to a specific inspection), and also provides the advantages of extraterritorial tax administration in terms of business transparency of companies throughout Russia.

The knowledge and experience gained during the implementation of the centralized architecture of the information system radically changed the Service's view on data. Currently, the data is considered as an independent asset of the Service, requiring separate attention. As part of the implementation of a systematic approach to data management, the Federal Tax Service enshrines the responsibility of data owners and defines the procedure for their interaction in the process of data management, their life cycle and quality.

Speaking about Big Data analytical tools used in the tax service, the representative of the Federal Tax Service cited as an example an automated system for controlling the accrual and payment of VAT. The system analyzes a huge array of primary data of taxpayers (purchase-sales books) according to several dozen risk criteria, which becomes an effective tool of the tax authorities to identify and suppress the facts of tax evasion or attempts to fraudulently reimburse it.

According to Matveeva, already now the results of using this system indicate not only a significant increase in VAT collection, but also an increase in the general tax culture of legal entities, the use of evasion schemes is simply becoming economically ineffective.

Another example of the useful use of Big Data is the reform of the current procedure for the use of cash registers based on the online transmission of data on settlements to the tax authorities. In accordance with the Law, which obliges to automatically transfer fiscal data of transactions from cash registers to the Federal Tax Service, the transition to new rules of work will be carried out in stages from February 2017, Tatyana Matveeva noted. The information that will be accumulated in such a system will allow building an effective contactless control system using CCP, which will accurately identify and respond to risk areas.

"Big Data," linked to the right analytical tools and infrastructure, "multiplied" by the project approach, will make it possible to obtain a number of significant effects both for the national economy and for business, the head of the IT department of the Federal Tax Service believes. In the first case, this is a reduction in the "shadow" sector of the economy, an increase in the transparency of the economy, and the creation of equal competitive conditions, and in the second - more comfortable working conditions and a minimum administrative burden.

Prospective goals of the Federal Tax Service of Russia 2016

Electronic Document Management

Electronic document management of the Federal Tax Service 2016

Data centers

The federal, DPC FTS which opened in May 2015, is located in the city of Dubna, Moscow Region. data centers As of 2016, reserves are created in the Nizhny Novgorod region (the city of Gorodets) and the Volgograd region (the city of Erzovka).

Characteristics, history of the creation and development of data centers of the Federal Tax Service - in a separate article:

• FTS Data Centers

Information Systems and Services

The largest expenditure items in the IT budget of the Federal Tax Service as of 2017 are:

Development (1.295 billion rubles) and operation (1.195 billion rubles) AIS "Tax-3"

Creation of the Federal State Institution "Unified State Registry Office" (682 million rubles)

Development of AIS "Marking" (450 million rubles)

Operation of telecommunication infrastructure (2.25 billion rubles)

Operation of workstations (more than 1.2 billion rubles)

Operation of copying and multiplying equipment (more than 945 million rubles)

Compared to 2016, the IT budget of the Federal Tax Service increased by 68.4% (from 10.49 billion rubles to 17.66 billion rubles).

Information technologies in the service of the Federal Tax Service of Russia 2016

AIS "Tax-3"

AIS "Tax-3" is an automated system of the Federal Tax Service of the new generation, in which all tax administration data are stored and processed in a single centralized database - the federal repository.

For more information on the system, see a separate article on the link.

"ASK NDS-2"

Automated VAT refund control system (ASK VAT). With its help, the department expects to reduce the volume of tax thefts from the budget through illegal VAT refunds.

For more information on the system, see a separate article on the link.

Unified Registry Office

By 2018, information from all registry offices in Russia should be entered into the Unified Register. On the basis of the registry office information, a register of the population of the Russian Federation will be formed. The FTS is responsible for creating the register and register.

For more information on the registry, see a separate article on the link.

State Information System for Marking Goods

FTS is the operator of the national component Russia state of the information system for labeling light industry goods. It is created to control their turnover and ensure the legality of import and production in the territories of member states. Eurasian Economic Union More about the system - by. to the reference

Online data collection from cash registers

Cash registers of the Federal Tax Service 2016

Since 2017, all companies that carry out settlements with the population on the territory of the Russian Federation must acquire cash registers, which allows online transfer of data on each completed sale to the Federal Tax Service. For more information about the project, see the link.

Electronic public services

Online 2-NDFL Income Certificates

Russians no longer need to contact the accounting department at the place of work to get a certificate of their income in the form of 2-NDFL (personal income tax). The Federal Tax Service (FTS) implemented functionality on its website in October 2017, with the help of which authorized users can receive it remotely^[17]

By entering your personal account, you can download the help to your computer in the form of.pdf and.xml files signed by an enhanced qualified electronic signature of the Federal Tax Service. Until now, users could only view help on their income. This was reported on the website of the department.

Note that the income certificate in the form of 2-NDFL is a document that provides data on the source of income of a citizen, his salary and taxes withheld. Most often, such a certificate from a person is required by banks when issuing a loan to him, issuing a payment card with the ability to go into a negative balance, when approving a mortgage, etc. Now you can transfer the certificate to the bank electronically - also online.

The Federal Tax Service reminds that to use the new service, you can connect to your personal account regardless of the place of residence of an individual. To do this, you must either personally come to any inspection of the Federal Tax Service and use the login and password previously established on the agency's website, or remotely apply an enhanced qualified electronic signature, or use an account on the Unified Portal of Public Services (EPGU), confirmed personally.

Technical details

Downloading a certificate, according to the Federal Tax Service, is as follows. When you click on the "Upload with electronic signature" link in the "Personal income tax and insurance premiums" section, a zip archive containing.xml,.p7s and.pdf formats is uploaded to the folder specified by the user.

The electronic signature in the.pdf 2-NDFL help is built directly into the document, and for the.xml help it is a separate.p7s file.

If necessary, the authenticity of both types of electronic signature can be verified. Electronic signature (.p7s) with which the.xml file is signed - in the information service "Authentication of EP." (Registration on the EPGU portal is not required.)

As for checking the electronic signature in a document of the.pdf format, then the duration of this on the computer must be installed and configured the software according to the instructions posted on the FTS website.

Personal accounts of taxpayers

Personal accounts of taxpayers 2016

Head of the IT Department of the Federal Tax Service Tatyana Matveeva - about electronic services

Tatyana Matveeva, head of the IT department of the Federal Tax Service, said in an interview with TAdviser in March 2016 that the most popular service of the department is the provision of declarations: there are 47 services in the Federal Tax Service, 17 of which are applications. The share of taxpayers-organizations conducting financial and economic activities and submitting tax returns (calculations) on TKS (telecom channels, i.e. via the Internet - note TAdviser) amounted to 96.03% (in 2014 - 94.1%, in 2013 - 81.3%). The share of taxpayers - individual entrepreneurs (employers) who submitted tax returns (calculations) under the TCS to the tax authorities amounted to 80.53% (in 2014 - 78.85%, in 2013 - 76, 05%).

In 2015, according to Matveeva, 4.5 million applications were submitted for state registration of the Legal Entity and Individual Entrepreneurs. Including, through inspections - 79% (3.5 million), through the MPSC - 3.8% (168.5 thousand), through the EPGU 0.1% (3.9 thousand), through the website of the Federal Tax Service - 4.4% (199 thousand). Otherwise - through post offices, telecommunication communication channels - 12.7% (564 thousand).

Full interview with Tatyana Matveeva - at the link.

Online data exchange between outlets and the tax office

Main article: Online data exchange between retail outlets and the tax service of the Russian Federation

Website of the Federal Tax Service of Russia

• 47 informational and interactive services
• 88 million users in 2015
• RUB 8.2 bln paid taxes through the site for 2015
• users spent more than 4 million hours on the site in 2015
• about 8mn. requests/month

Other digitalization projects of the Federal Tax Service of Russia

{{# ITProj: Federal Tax Service (FTS of Russia)}}

{{# ITProj: GNIVC of the Federal Tax Service of Russia}}

Notes