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Beeline Business

Company

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Included in the group of companies VimpelCom Ltd

Owners:
Vimpelcom (VimpelCom Ltd)

Owners

Beeline Business is a structural division of OJSC VimpelCom, which operates in the corporate user market. It provides its services to about 200 thousand corporate customers.

Services

The Beeline Business portfolio has more than 70 business solutions, including mobile and fixed convergence. Call Center Beeline Business is one of the largest representatives of the Russian market of outsourcing call centers. It has more than 1100 operator seats, more than 100,000 messages are processed per day. Beeline Business operates in the market of communication services in the commercial real estate market. The total number of objects connected to the Beeline network is more than 3,500 buildings To Moscow in and regions, Russia of which about 30% are class A business centers. The length of its own VOLS GK "," VimpelCom including international, long-distance, area and local channels, is 87 thousand kilometers. Beeline Business is the primary trunk operator for Internet more than 300 ISPs in Russia, the CIS and the Baltic States. An international IP network with a bandwidth of 170 Gb/s has its own nodes in,,,. Stockholm Frankfurt London New York City

The "Single Network of Office and Mobile" (FMC technology - Fixed Mobile Convergence) is the key comprehensive Beeline solution Business for combining fixed and mobile phones into a corporate telephone network with short numbering. The service also includes intelligent forwarding of incoming calls on mobile phones, call transfer functions and call restriction.

Usually, when calling from a mobile phone to his office, the employee dials a common number - reached through the secretary or answering machine. It's long, uncomfortable and expensive. With the Unified Office and Mobile Network service, the user will be able to call from Beeline mobile phone to a short office landline number. With this type of communication, in addition to the convenience of calling, it should be noted the economic benefit for companies - due to the optimal routing of calls, charging occurs at a preferential cost (including when calling colleagues in other regions).


Consulting and implementing remote IT optimization solutions

  • Audit and analysis of current IT infrastructure
  • Evaluation of remote user profiles
  • Select the best organization solution VDI (VMware Horizon/RDS Farm/)SSL VPN , including the service model in the cloud BeeCLOUD
  • Network connectivity configuration and integration with current application and database servers
  • Setting up monitoring
  • Setting up information security controls

History and performance indicators

2020: Participation in TAdviser IT Public Sector Conference

Beeline Business has enough examples of effective application of technological solutions at the regional level in such areas as health, transport, education, security and other socially significant areas of economic activity and public administration.

Projects in the field of "Intelligent transport systems" prove the possibility of improving the quality of management of the transport system of the region using technological automated systems. The creation of elements of intelligent transport systems allows attracting advanced IT technologies and private investments to solve government problems, which corresponds to the national task of increasing domestic costs for the development of the digital economy.

In the field of health, industry experts distinguish "telemedicine services" patient doctor "and" doctor doctor. " They provide an opportunity to interact with the patient, improve the quality and accessibility of medical services. The so-called "wearable devices" integrated with the telemedicine platform help to increase the efficiency of remote consultations.

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All cases presented by Beeline Business meet the challenges of the development of the digital economy in the constituent entities of the Russian Federation, have clear economic, social and managerial efficiency. "For any region, technological solutions are already a necessity, without which it is impossible to develop and ensure a decent life for the population. It is by scaling such solutions with real productivity that we will be able to realize the concept of digital transformation throughout the country. We in Beeline continue to work on improving our current services and creating new technological products for the development of socially significant areas in the regions of Russia, "said Alexander Shvedov, Director of Work with State Customers of VimpelCom PJSC
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Beeline Business takes part in the TAdviser IT conference in the public sector on November 24.

2017: Beeline optimizes the use of office space

On February 8, 2017, Beeline announced its intentions to refuse to lease more than half of the office space due to the transfer of a significant number of employees to remote work. Landlords of the remaining space will be offered to reduce the cost of rent.

The company plans to refuse to rent more than half of the offices, their total area is ~ 60 thousand m[1].

This initiative is a consequence of the BeeFree program to transfer some employees to remote work. The program involves the transfer of 60-70% of the operator's employees to remote work before the end of 2017.

The reduction of office space will be facilitated by the transfer of part of the business support functions to the combined service center and competence centers.

VimpelCom intends to continue the program launched in 2014 to reduce the cost of leasing technological positions for base stations. In 2016, thanks to this program, the company was able to reduce the average rental price by 7.5% in 78 regions. Savings were achieved by changing the terms of cooperation, moving from a more expensive position by maintaining quality and using optimal technological solutions.

2016: The street Wi-Fi network in Moscow is being liquidated

On June 14, 2016, VimpelCom (Beeline brand) announced the termination of the Wi-Fi street network and the dismantling of access points in Moscow[2].

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Over the past year, the number of network customers has fallen more than 10 times.

Anna Aybasheva, spokeswoman for VimpelCom
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Beeline Ad, (2009)

In 2015, VimpelCom put up for sale a Wi-Fi network in Moscow from 10.5 thousand access points.

The operator acquired this business from Golden Telecom in 2008 for $4.3 billion. After the transaction was completed, VimpelCom increased the number of network access points from 5.2 thousand in 2006 to 14.5 thousand in 2008. After changes in the spectrum fee methodology in 2012, the operator began to reduce the number of access points and abandon some frequency permissions.

VimpelCom refused to sell the business, deciding to dismantle the capital's Wi-Fi network.

2015

Cost Optimization

On November 6, 2015, the attitude of Vimpelcom Beeline Business shareholders to the IT infrastructure and 10 times the staff of its maintenance specialists became known. The company plans to outsource a number of systems, including[3] billing[3].

"The
IT strategy of telecommunications operator Vimpelcom needs to be revised," said Alexey Reznikovich, head of LetterOne 's telecommunications division.

LetterOne is the largest shareholder of Vimpelcom, the telecommunications assets of Alfa Group have been transferred to this company.

According to the manager, Vimpelcom IT systems are outdated, they consist of many levels and cannot adequately work with increasing amounts of information (big data). Vimpelcom will reduce IT budgets, trying to bring sales and subscriber service online, which will lead to a reduction in staff: instead of 600 IT specialists, only 50 will remain.

"The Russian VimpelCom will divide its IT systems into two types," said Alexander Popovsky, vice president of operations. - The first type of systems - commodity, will include billing, IM-platform and other products that are not visible to the user. "


Billing will outsource

"We have, for example, good billing from Amdocs, but it has long been installed and requires updating," Popovsky said. "We intend to outsource the service of such systems, after which the partners will already update them themselves."

Outsourcing this service will help reduce costs and IT staff.

The second type of systems - front-end - will combine products with which the user works directly: content systems, self-service systems, mobile applications and various future products. VimpelCom intends to develop them independently.

Alexey Reznikovich announced Vimpelcom's plans to sell the tower infrastructure used for cellular base stations. Earlier, the Italian "daughter" of Vimpelcom - Wind Telecommunicazioni - sold 7.4 thousand towers for €690 million.

Popovsky announced the plans of the Russian VimpelCom to sell tower infrastructure and send proposals to potential investors. According to the manager, there are different sales options: full sale of towers, sale of only pillars, sale of infrastructure in cities and on roofs, etc. Without an adequate offer, VimpelCom will not sell anything.

Five additional numbers in one rate

On October 19, 2015, it became known about the expansion of the Beeline service as part of the All! Package tariffs - the company gave the go-ahead to connect up to 5 additional Beeline subscriber numbers[4]

Up to 5 additional subscriber numbers can be connected to the batch tariff plans "All for 900," "All for 1500" and "All for 2700." Everyone can use all the services included in the tariff plan:

  • high-speed Internet,
  • calls within the network,
  • SMS package
  • calls to other cellular networks.

All costs of additional subscriber numbers will be paid from a single balance of the main number.

The advantage of the "All for 900," "All for 1500" and "All for 2700" tariff plans of the "All!" Tariff line is a large package of voice minutes for calls to local and any Russian cellular numbers, which will allow you to maintain communication with relatives from other cities without threatening the budget for mobile communications. You can connect smartphones, and other devices, such as tablets.

The update of the senior tariff plans "All for 900," "All for 1500" and "All for 2700" of the "All!" Line was a continuation of the "Internet for Everything" service. In addition, all customers of any "All!" tariffs will be able to use the 4G Internet for free and unlimited (if there is a device that supports the technology, and replace the SIM card with a supporting 4G).

The action "Unlimited and free 4G" on the tariffs of the line "Everything!" and "Everything for business" for smartphone owners is valid until January 15, 2016 inclusive in all cities of 4G/LTE Beeline presence in Russia.

2014: Microsoft Office 365 subscribers increased by 60%

On March 11, 2015, OJSC VimpelCom (Beeline Business) announced an increase in the number of users of the Microsoft Office 365 cloud service by 60% in 2014.

The total number of corporate subscriptions issued in 2014 exceeded 30 thousand, according to the TelecomDaily[5].

The popularity of cloud-based Microsoft Office 365 is due to the understandable and familiar interface of Microsoft Office applications. Employees can start work immediately after access, without the need for additional training.

Access to various Microsoft Office 365 applications and services from Beeline Business is possible from both personal computers and mobile devices that support the iOS or Android OS.

"A significant increase in the number of Microsoft Office 365 subscribers confirms that the service is not only in demand, but convenient to use. The idea of ​ ​ the solution is very simple - "pay for what you really use." We are pleased to offer our customers a variety of subscriptions that include the most popular products: Exchange Online, SharePoint Online, Office Online and more. In addition, we developed a special package offer that allows you to connect unlimited Internet at a speed of up to 10 Mb\s at a favorable price along with the Microsoft Office 365 solution, "said Alexander Krasovsky, vice president of corporate business development at VimpelCom OJSC.

2011

In general, in 2011, the company's revenue from the provision of communication services to companies and public sector institutions increased by 35% compared to the previous year and amounted to more than 2 billion rubles. At the same time, the number of state tenders in which VimpelCom took part increased by a third. In particular, To Moscow it signed a state contract for the provision of mobile communications services to the Ministry of Economic Development of the Russian Federation for a period of 2 years. In addition, Beeline Business provided mobile telephone communication to employees of the Ministry of the transport Russian Federation, the term of the contract with which was 1 year.

Other users of Beeline Business corporate mobile communication services include employees of the Federal Agency for State Property Management, the Ministry of Population Protection of the Moscow Region, the Office of the Mayor and the Government of Moscow and several other state organizations.

The subscriber base of Beeline Business, a division of the company operating in the Russian b2b market, exceeded 240 thousand companies, an increase of 13% over the year. The number of companies using Beeline mobile and fixed-line services increased by 26%. Such companies are now more than 20 thousand. The share of revenue from the corporate segment in the total revenue structure of VimpelCom increased to 25%.

Also in 2011, a number of innovative offerings were launched: the Office 365 cloud service, Auto Monitoring, the BES Express small business BlackBerry, the Smart Office managed service, etc.

Beeline Business revenue from mobile Internet services increased by 61% over the year. The growing demand is due to the fact that new business models and high competition shape the need for customers to increasingly use mobile Internet-based solutions.

In 2011, VimpelCom significantly expanded the geography of service provision based on the combination of mobile and fixed communications. The "Unified Network of Office and Mobile" service from Beeline Business has already been launched in 74 large cities. The number of customers in this segment increased by 65% over the year, and revenue by 74%. Many companies are interested in converged solutions, as this makes it possible to reduce the operational and capital costs of developing an internal communication infrastructure.

In the commercial real estate segment for 2011, the company provided communications in 1237 new facilities. The most significant projects were hotel Kortyard Marriott Paveletskaya, 5 *, Office Center on Leningradsky Prospekt, Yerevan-Plaza shopping and entertainment center, Peterland shopping center in St. Petersburg, as well as the first regional MALL "Armada" in Orenburg, business centers: "Central Yekaterinburg Perm Volgograd Stadium" in Volgograd "City"

  • OJSC VimpelCom (Beeline Business) expands the geography of providing a converged solution "Unified Network of Office and Mobile." Now the service for combining office and mobile phones is available to corporate customers in 25 new cities and the total coverage is 64 cities: Lipetsk, Mtsensk, Rybinsk, Vsevolozhsk, Gatchina, Tosno, Severodvinsk, Borovichi, Velikiye Luki, Orsk, Buzuluk, Novotroitsk, Penza, Saratov, Ulyanovsk, Salavat, Cheboksary, Volzhsky, Stavropol, Vorkuta, Omsk, Blagoveshchensk, Angarsk, Bratsk, Petropavlovsk-Kamchatsky, Moscow, St. Petersburg, Kaliningrad, Vyborg, Arkhangelsk, Petrozavodsk, Cherepovets, Pskov, Vologda, Veliky Novgorod, Tver, Voronezh, Tula, Eagle, Yaroslavl, Ufa, Samara, Togliatti, Volgograd, Krasnodar, Novorossiysk, Nizhny Tagil, Yekaterinburg, Tyumen, Chelyabinsk, Syktyvkar, Ukhta, Izhevsk, Kemerovo, Krasnoyarsk, Novosibirsk, Novokuznetsk, Irkutsk, Khabarovsk, Vladivostok, Komsomolsk-on-Amur, Nizhny Novgorod *, Kazan * *, Yuzhno-Sakhalinsk * * *.

Notes