MSN Telecom MCN Telecom

MCN Telecom Group is a telecom operator, developer of software products. Implements projects in Russia since 2000. Develops business in Europe. As an operator for November 2018, it is represented in four European countries: Hungary, Germany, Slovakia and Austria. It has its own infrastructure (communication nodes) and all the necessary licenses in all countries of presence.

In Russia, MCN Telecom received a license to provide mobile radiotelephone services and became a virtual mobile operator for business based on Tele2 radio access and the infrastructure of the MTT MVNE platform. In addition, as of November 2018, the operator is included in the list of ten licensed MHmN operators of the Russian Federation. It has direct joints with all major telecom players, including Rostelecom, MGTS, MTS, MegaFon, etc. Within the framework of inter-operator interaction, it offers resources of its own telecommunications platform (CPaaS) with centralized access to an extensive number base in large cities of the Russian Federation - more than 250,000 virtual city and mobile numbers.

Performance indicators

2023: Revenue growth of 2%, including 17.9% of VATS services

The Russian MVNO operator MCN Telecom, serving both business clients and private users, and the developer of software solutions, summed up the results of the year. Revenue from the key product - Virtual PBX - increased by 17.9%. The largest financial growth was achieved for the A2P SMS service and amounted to 87%.

The number of corporate subscribers of MCN Telecom by the end of 2023 decreased by 2%, amounting to 8.5 thousand small and medium-sized enterprises in Russia. At the same time, the base of B2C subscribers increased by 13%. Overall, MCN Telecom's revenue increased by 2% for the year. Financial results for individual services showed an increase of 12% to 87%. In particular, revenue from Voice Robots is 80%, which is 13% higher than in 2022, and from Chat Bots - 59%.

The most significant income growth was noted by the A2P SMS service - 87%. Two-factor authentication services, including Flash Call and Password SMS, are gaining popularity among Russian companies. The increase in monetary terms for this service amounted to 82%.

In addition, in 2023 there was a trend towards more active use of mobile services by both B2B and B2C MCN Telecom subscribers. Revenues from mobile Internet services and SMS sending via SIM cards increased by 12%.

As part of the strategic development of the CPaaS (Communication Platform as a Service) platform, MCN Telecom has expanded the functionality of its services by introducing artificial intelligence technologies. This was a response to the increasing demand from corporate clients for automation of business processes. MCN Telecom's AI-optimized cloud solutions provide small and medium businesses with superior opportunities to improve customer service and increase the influx of new users at a lower cost.

In 2023, MCN Telecom introduced to customers an expansion of VATS functionality, including features such as "Call Tagging" and "Call Transcribing." The Call Tagging service allows employees to classify conversations with customers by pronouncing keywords at the end of the call. The Transcribing Call service provides accurate conversion of the content of telephone conversations into text, both for recorded conversations and for real-time communications, supporting work in Russian and 30 other languages ​ ​ of the world.

Also in 2023, the Multichat online platform was launched, which allows processing customer requests from various sources - social networks, instant messengers, web chats and feedback forms on sites - in a single user interface.

The Chatbot product has added a distribution scheduling function that allows you to send messages at specified intervals.

Integration with CRM and ERP systems has been complemented by the ability to filter messages and collect call data from number lists, giving our customers even more flexibility and control over business processes.

Main trends industries telecommunications in 2024:

• Expansion of 5G networks;
• Increase in the number of users of IoT devices;
• Artificial intelligence and machine learning;
• Development of AR and VR;
• Data security;
• Digital transformation.

History

2022

Decrease in total revenue by 7%. Revenue growth from telecom platform and communications services

MCN Telecom Ends Fiscal Year, Boosting Revenue on Certain Services telecom platforms and communication services. For example, the company earned 54% more on the FMC service for 12 months of 2022 than in 2021. The company announced this on February 16, 2023.

The subscriber base of MCN Telecom corporate clients in 2022 totals 8.7 thousand small and medium-sized Russian companies, which is 3% less than in 2021. The company's total revenue decreased by about 7%, mainly due to a decrease in the volume of telephone traffic in the inter-operator and corporate markets.

At the same time, revenue growth for individual services varies from 39% to 83%. Thus, annual revenue from services, telephony including monthly payments for servicing mobile and fixed numbers, increased by about 40%. The increase in revenue from the solution "" Voice robots ranged from 57% (due to the service Speech synthesis"") to 80% (due to the service Speech recognition""), FMC managed to earn 54% more than in 2021. The largest increase - 83% was shown by the solution Chat boats"," which helps to automate interaction with customers in. messengers Approximately 60% increased revenue from the Colltracking product, which helps to find out the exact number of calls received from advertizing in or Internet offline.

Added solutions for user authentication: "Confirmation Call" and "Password Call," added the Mobile ID authorization method, a service for reducing links in mass mailings (API). Additional VATS functions are available - "Combining VATS and ATC/IP-ATC," "Transcribing a call," etc. The "Webhooks" section has been completely updated: it became possible to create an unlimited number of webhooks on any events on the MCN Telecom telecom platform with the ability to specify variables for sending and re-sending webhooks when the receiving service is unavailable. New free VATS integrations have also appeared, for example, with the HelpDeskEddy service.

In 2022, mobile virtual telecom operator MCN Telecom continued to develop the MVNO network, increasing coverage by more than 10 major regions in a year.

In total, in 46 constituent entities of the Russian Federation, as of February 2023, MCN Telecom offers companies and private customers to connect mobile numbers without paid subscriptions and hidden payments.

The Ministry of Digital Development allocated MCN Telecom a numbering resource in the amount of more than 80 thousand mobile numbers in numbering codes: DEF = 993, DEF = 958, DEF = 931, DEF = 995. The total number of numbers in operation by the telecom operator totals more than 90 thousand mobile and more than 300 thousand fixed numbers.

Automation and remain the key trends in the corporate telephony market. robotization business processes Artificial intelligence (Artificial Intelligence) and robotization are becoming integral tools in customer service. Contact centers using the solutions "Voice Robots" and "" Chat boats show high efficiency in relation to the cost of human resources. At the same time, the speed and quality of processing requests by robots are often maintained at a high level.

Artificial intelligence technologies, machine learning will become drivers for the development of telecom platform products in the next 3-5 years.

Launch of mobile communication services in the city of Ivanovo

On December 27, 2022, MCN Telecom announced the introduction of mobile services in the city of Ivanovo into commercial operation, thereby completing the implementation of the plan for 2022 to expand the network.

A total of 46 regions of the Russian Federation as of December 2022 are covered by the MVNO MCN Telecom network. The operator offers favorable tariffs for communication services within the country, as well as for calls abroad and in international roaming.

MCN Telecom offers 46 region mobile numbers in numbering codes: DEF = 993, DEF = 958, DEF = 931, DEF = 995. The operator's own number capacity totals about 400 thousand numbers of various types. Customers can connect telephony services in real time PaaS using a telecom platform (C), which includes the Virtual PBX Voice robots Chat boats services necessary for business communications:,,,, API Colltracking, Confirmation SMS Call, -information, etc.

Launch of services in Kostroma, Smolensk, Tambov, Tver regions and Khanty-Mansi Autonomous Okrug

On February 01, 2022, MCN Telecom, a mobile virtual operator for business and private customers, announced the commissioning of mobile services in five constituent entities of the Russian Federation: Kostroma, Smolensk, Tambov, Tver regions and the Khanty-Mansi Autonomous Okrug, as well as the accession of the city of Vladimir to a fixed-line network.

MCN Telecom now has the ability to offer mobile numbers of 38 regions in numbering codes: DEF = 993, DEF = 958, DEF = 931, DEF = 995, etc., and fixed numbers of more than 60 cities in the country under a single treaty. The operator's own number capacity totals about 400 thousand numbers of various types. Customers can connect telephony services in real time using a telecom platform (CPaaS), which includes cloud services: Virtual PBX, Voice robots, Chatbots, API, Colltracking, Flash Call, SMS informing, etc.

In addition, MCN Telecom offers free connection of direct "clean" virtual numbers - those to which no calls have been made for the last three months. "Clean" rooms are used for collectoring in order to assess the advertising performance as correctly as possible and improve the quality of the call center. You can select and connect a "clean" number yourself in the MCN Telecom online store: lk.mcn.ru. In accordance with the updated construction plan of MVNO MCN Telecom, eight more regions of the Russian Federation, namely: Belgorod, Vladimir, Vladivostok, Ivanovo, Lipetsk, Penza, Tula and Cheboksary will join the home region by the end of the second quarter of 2022.

2021

Revenue growth of 16%

On April 27, 2022, a fixed and mobile telecom operator, developer of software solutions MCN Telecom announced an increase in revenue in Russia by 16% in 2021, and a 6% increase in the subscriber base of B2B customers. These indicators have increased significantly compared to 2020.

Virtual By the end of 2021, the subscriber base of corporate clients using telephony and PBX services totaled more than 9 thousand small and medium-sized Russian companies. At the same time, revenue growth for individual services varies from 30% to 95%. Thus, annual revenue from the services of the main product of the Cloud PBX platform increased by 30%, for mobile and fixed telephony services by 34%. Revenue growth for the service "" Voice robots is 92%, for FMC (Fixed Mobile Convergence) - 47%.

At the same time, the ARPU B2B of the client (English average revenue per user) at the end of the year is 4400 rubles/month instead of 3700 rubles/month for the previous 12 months.

In terms of refinement and development of the telecom platform (C PaaS), the company is also showing some success. During the year, new software products and services appeared:, Chat boats(Authentication Flash Call), Call Tracking, - SMS informing and additional functions of the Virtual PBX, for example, "Souffler." To the already available direct free MCN integrations Telecom:, amoCRM",,," Bitriks24 retailCRM SalesPlatform EnvyCRM,,,,, "," UMI.CMS S2 Albato, Apix-Drive1C-Rarus CRM added, YClients AlfaCRM, "" and YUcrm"Simple MyWayhouse calls."

Over the past 12 months, the telecom operator has doubled the network of the "home" region MVNO. As of April 2022, corporate and private customers of MCN Telecom can connect mobile services in 43 regions of Russia. According to the results of 2021, the MCN Telecom fixed telephone network in Russia covers more than 65 constituent entities of the Russian Federation. The number of B2B and B2C subscribers using MCN Telecom mobile services has more than 25 thousand users.

In 2022, we plan to introduce additional platform services telecom that will help our subscribers automate, business processes expand integration with other products and use more channels of interaction with their customers. One of the goals is to complete the development of the Multichat service, which combines many channels of interaction with customers in one solution. In addition, we have started development for mobile application corporate customers and will continue to improve the application for B2C customers, which is available for both device users with and, "said operating system iOS AndroidMCN Telecom CEO. Alexander Melnikov

Launch of services in Kursk, Ulan-Ude and Ulyanovsk

On October 06, 2021, MCN Telecom, a mobile virtual telecom operator for business and private customers, announced the commissioning of mobile communications services in Kursk, Ulan-Ude and Ulyanovsk.

At the beginning of October 2021, MCN Telecom offers companies and private customers to connect mobile numbers and be in touch in 33 constituent entities of the Russian Federation.

The Federal Communications Agency (Ministry of Digital Development) allocated MCN Telecom a numbering resource in the amount of more than 50 thousand mobile numbers in numbering codes: DEF = 993, DEF = 958, DEF = 931, DEF = 995. The total number capacity in service of the telecom operator, more than 65 thousand mobile numbers, 350 thousand fixed numbers in Russia, 50 thousand geographical and nomadic numbers in the countries of presence in Europe.

The telecom operator offers subscribers from Russia to additionally connect the nomadic numbers of Austria, Hungary, Slovakia and Germany and another 65 countries of the world to call other countries cheap, use international roaming services on favorable terms, without changing the SIM-card upon arrival abroad.

For the convenience of subscribers, including those wishing to use MCN Telecom communication abroad, a mobile application for Android devices has been improved. First, incoming calls through the application became available. Secondly, the interface design has been optimized: an interactive display of current tariffs has appeared with detailed information about them and the ability to connect and disconnect services. In addition, it became possible to add an additional number from the free number pool, as well as change the navigation of the application. For example, the call history moved to a separate form, and the Messages tab appeared in the main management menu.

"Now MCN Telecom subscribers can accept SIP calls on mobile device and on trips around the world. It is important to note that all incoming SIP calls are free, and outgoing calls are calculated without a location mark-up, that is, they are several times cheaper. We are also preparing to launch a beta version of the mobile application for device users with, operating system iOS which is now available in the test version in the TestFlight application, "- reports MCN Telecom CEO Alexander Melnikov.

According to the company, by the end of 2021 it is planned to launch mobile communication services of the MVNO network in at least 13 constituent entities of the Russian Federation: in Belgorod, Vladimir, Vladivostok, Ivanovo, Kostroma, Lipetsk, Penza, Smolensk, Surgut, Tambov, Tula, Tver, Cheboksary.

Launch of services in Bryansk and Orenburg

On April 13, 2021, MCN Telecom announced the launch of mobile services for commercial operation in Bryansk and Orenburg.

A total of 24 constituent entities of the Russian Federation as of April 2021 are covered by the MVNO MCN Telecom network.

The Federal Communications Agency (Rossvyaz) allocated MCN Telecom a numbering resource in the amount of more than 40 thousand mobile numbers in numbering codes: DEF = 993, DEF = 958, DEF = 931, DEF = 995. More than 50 thousand mobile numbers are the total number capacity in service of the telecom operator.

According to the approved plan, by the end of the third quarter of 2021, the launch of mobile communications services is expected in 12 regions of the country:, Vladivostok,, Irkutsk,, To Kaluga,, Kursk,, Petrozavodsk,, and Ryazan Toole Tyumen Ulyanovsk Ulan-Ude Cheboksary Yaroslavl adjacent areas.

Corporate customers of MCN Telecom can use the "Unified" tariff with a subscription fee of 75 rubles per month when paying for the year ahead and a single price for outgoing to all operators of the Russian Federation - 1.99 rubles/min. An additional option# bestprice for 99 rubles a month allows you to make calls to mobile RFs in your home region at 1.29 rubles/min, for fixed from 49 kopecks to 1.49 rubles per minute of conversation. In addition, the Mobile Employees (FMC) service is available to B2B customers, with the help of which small and medium-sized companies can combine mobile, city and internal numbers in a single corporate network in order to save on intranet calls, monitor the work of remote employees, record conversations on a mobile device, and take advantage of the integration of Virtual PBX with CRM on mobile.

Private customers can choose the FIX PRICE tariff with per second charging - without a subscription fee and a single cost for outgoing calls to all operators in Russia - 1.99 rubles/min, or TRUE COST.

Plans to launch the service in 11 regions

On February 18, 2021, the telecom operator, software developer MCN Telecom, implementing the MVNO project for business and private customers, announced the inclusion of 11 more large regions of the country in the home until the end of the third quarter of 2021.

In accordance with the approved plan for the development of the MVNO MCN Telecom network, by the end of the first quarter of 2021, it is planned to launch mobile communications services in Bryansk, Kaluga, Orenburg. Until the end of the second quarter - in Yaroslavl and Ryazan. In Vladivostok, Irkutsk, Petrozavodsk, Tula, Tyumen, Ulyanovsk, Ulan-Ude, Khabarovsk and Cheboksary, the commercial launch is scheduled for September 2021.

We continue to develop the MVNO project and expand MCN Telecom's presence in the regions Russia to be able to provide services to more corporate and private customers alike. Over time, we expect to connect all regions of the host operator's presence, Tele2 which will allow us to quickly increase subscriber service base and create prerequisites for revenue growth from the project. A less ambitious but more short-term goal is to provide services to MCN Telecom subscribers in a territory where Tele2 does not have its own radio access network, nationally, says roamingMCN Telecom CEO. Alexander Melnikov

So, Volgograd it became the 22nd major region, Russia where now, as in,,, To Moscow,, St. Petersburg,, Yekaterinburg,, Barnaul,, Voronezh,, Izhevsk,, Krasnodar,, Kaliningrad,, Kazan,, and Krasnoyarsk Kirov Kemerovo Novosibirsk Omsk Eagle adjacent Perm Rostov-on-Don To Samara Saratov Tomsk Chelyabinsk areas, MCN Telecom mobile services are available for business and individuals on favorable terms.

In the period from October to December 2020, the subscriber base of MCN Telecom increased almost 2 times - from 11.7 thousand to 20 thousand users of mobile services. As of February 2021, about 25 thousand subscribers are served in the network of an alternative mobile telecom operator.

2020

Revenue growth of 0.5%

Fixed and mobile operator, software developer MCN Telecom on January 27, 2021 summed up its activities in 2020.

Over the past 12 months, the operator has launched fixed-line services in five more large constituent entities of the Russian Federation: Vladimir, Pskov, Saratov, Syktyvkar, Ulan-Ude, where it began to offer telephony, standard and beautiful numbers, Virtual PBX with many free functions to small and medium-sized businesses. At the end of 2020, the MCN Telecom fixed telephone network in Russia covers 65 large regions of Russia.

MCN Telecom's revenue growth in 2020 is small, but under the restrictions caused by the COVID-19 pandemic, it is still noticeable - about 0.5% compared to 2019. The number of B2B subscribers in Russia increased by 2.4%. At the same time, the average ARPU per business client increased by 5.4% and amounts to 3750 rubles/month against 3500 rubles/month. in the previous period.

The mobile virtual telecom operator MCN Telecom, which has been implementing the MVNO project for business since 2018, entered the mass segment in September 2020 and began offering mobile services to individuals in eight large constituent entities of the Russian Federation in the home region format, in other cities where there is a Tele2 radio access network, in guest mode.

In just 3.5 months, MCN Telecom has combined 21 regions in the home network:,,,,,,,,,,,,,,,,,,,,,,,,, and Moscow St. Petersburg Yekaterinburg Barnaul Voronezh Izhevsk Krasnodar Kazan Kaliningrad Krasnoyarsk Kirov Kemerovo Novosibirsk Eagle Omsk Perm adjacent Rostov-on-Don Samara Saratov Tomsk Chelyabinsk areas.

MCN Telecom offered subscribers an unusual approach to pricing TRUE COST for the telecom industry, when cost and taxes are included in the cost of services, and operator fees are included in the subscription fee. From January 1, 2021, another tariff for individuals is valid - FIX PRICE, which, unlike TRUE COST, does not have a subscription fee, and all outgoing calls to the Russian Federation are calculated at a single price of 1.99 rubles/min with per second charging. The number of subscribers using MCN Telecom mobile services amounted to about 20 thousand at the end of December 2020.

The pandemic has made its own adjustments to business development in Europe, but has not had a too negative impact on the financial results of MCN Telecom. Thus, the group's revenue growth in European countries at the end of 2020 was recorded at the level of 3%, the growth of the client base - at the level of 30%. The average ARPU per European subscriber decreased from €30 to €20.

The operator estimates MCN Telecom has become a prominent player among alternative fixed carriers in Hungary over the past two years. As in Russia, in Hungary, Austria, Slovakia, Germany, the telecom operator offers solutions for small and medium-sized businesses: VoIP telephony, multifunctional Cloud PBX, Chatophone, Virtual numbers, SIP trunks, etc.

Network launch in 10 more regions

On December 25, 2020, MCN Telecom, a mobile virtual telecom operator for business and private customers, announced the commercial launch of mobile services in 10 new regions of the country in a short time, despite the difficult conditions caused by the COVID-19 pandemic.

By December 2020, the MCN Telecom home region included:,,,,,,,,,,,,,,,,,,,,, and Moscow St. Petersburg Yekaterinburg Barnaul Izhevsk Krasnodar Kazan Krasnoyarsk Kirov Kemerovo Novosibirsk Omsk Perm Rostov-on-Don Samara adjacent Saratov Tomsk Chelyabinsk areas. By the end of 2020, this list is likely to replenish and, where Kaliningrad testing of services continues for December 2020. communications

The Federal Communications Agency (Rossvyaz) allocated MCN Telecom a numbering resource of more than 40 thousand mobile numbers in numbering codes: DEF = 993, DEF = 958, DEF = 931, DEF = 995. The total number capacity in operator service at the end of December 2020 is more than 50 thousand mobile numbers.

Mobile virtual telecom operator MCN Telecom, which has been implementing the MVNO project for business since 2018, entered the mass segment in September 2020. Until recently, the operator offered a converged solution to small and medium-sized businesses based on the combination of fixed, mobile and corporate communications using FMC (Fixed Mobile Convergence), which allows you to create a single corporate network of mobile and office phones with short numbering.

The current restrictions caused by the COVID-19 pandemic have spread to all areas of activity, including the communications industry, and have had a significant impact on the slowdown in the launch of mobile services in some regions planned to join this year. In Bryansk, Voronezh, Volgograd, Kaluga, Orenburg, Orel, we plan to start connecting mobile services in the first quarter of 2021. We intend to further increase the coverage of the home network, but in a more measured mode, "says Alexander Melnikov, CEO of MCN Telecom.

As of December 2020, the base of customers using MCN Telecom mobile services is about 20 thousand subscribers.

Merging with Danycom.Mobile

On September 14, 2020, virtual telecom operators Danycom.Mobile and MCN Telecom announced a merger. The companies entered into an agreement under which they combine technology and subscriber base according to the business model of separation of costs and revenues. Read more here.

Commissioning of communication centers in Saratov, Syktyvkar and Ulan-Ude

On September 11, 2020, it became known that the telecom operator, developer of software products MCN Telecom completed the construction and commissioning of communication nodes in three more large cities of the Russian Federation: Saratov, Syktyvkar, Ulan-Ude. The operator provides telephony services to small and medium-sized businesses, long-distance and international calls in 65 regions of the country.

By the end of 2020, the launch into commerce is planned in three more large cities of the Russian Federation: Vladimir, Veliky Novgorod, Yoshkar-Ola.

Rossvyaz allocated the operator a numbering resource in the total volume of more than 1.5 thousand geographical numbers in Saratov, Syktyvkar and Ulan-Ude. The total number capacity of one of the ten MhMon operators of the Russian Federation is approaching 350 thousand fixed, mobile and 8,800 numbers in Russia and four European countries: Hungary, Austria, Slovakia, Germany.

In May 2020, testing of incoming and outgoing communications was completed at the node located at the address: Saratov, st. Universitetskaya, 28. The number capacity of the local telecommunication network node put into operation is 588 numbers in the ABC = 845 code.

In July, a communication center was commissioned, located at the address: Ulan-Ude, st. Borisova, d. 7a. The regulator allocated the operator a number capacity in the amount of 500 numbers in the ABC = 301 code.

In August, inter-station testing of communication services in Syktyvkar was completed. The size of the allocated numbering by the Federal Communications Agency is 500 numbers in the ABC = 821 code.

The infrastructure in all three regions was put into commercial operation immediately after entering the relevant information into the Unified Information System of Roskomnadzor.

MCN Telecom offers business subscribers and individuals fixed and mobile services, multichannel standard and beautiful numbers, Virtual PBX with more than 200 functions, such as speech synthesis and recognition, robot controller, cost control, online monitoring, IVR, FMC, integration with CRM, etc. All these solutions help companies communicate with customers in the most convenient and affordable way.

Commissioning of communication center in Pskov

On April 16, 2020, it became known that the telecom operator, developer of software products MCN Telecom, commissioned a communications center in Pskov. By the end of 2020, it is planned to carry out a commercial launch in eight more regions of the Russian Federation.

The Federal Communications Agency (Rossvyaz) allocated MCN Telecom geographical numbers in the ABC = 811 code in the range: 2591000 - 2591499. The total number capacity of the operator is approaching 350 thousand fixed, mobile and Free phones in Russia, Hungary, Austria, Slovakia, Germany.

In February 2020, testing of incoming and outgoing communications was successfully completed at a new node located at: Pskov, st. Sovetskaya, 93. The infrastructure was put into commercial operation immediately after entering the relevant information into the Unified Information System of Roskomnadzor.

A full list of services for small and medium-sized companies: landline communications, mobile communications, beautiful and standard numbers, Virtual PBX with many free services, etc., is now available for Pskov subscribers on one telecom platform in the "one window" format.

Our network of local nodes now covers 62 large cities of Russia as of April 2020. By the end of 2020, we plan to start providing services to small and medium-sized businesses in eight more cities: Saratov, Vladimir, Syktyvkar, Ulan-Ude, Veliky Novgorod, Yoshkar-Ola, Magnitogorsk, Naberezhnye Chelny. In total, in 70 regions of the country. The plans are to cover the entire Russia with a local communication network, says MCN Telecom CEO Alexander Melnikov

As additional support measures for new subscribers - mainly small and medium-sized businesses, MCN Telecom offers the current Anti-Crisis tariff. Connecting telephone numbers of other operators, FMC (Mobile Employees) service, recording conversations, online monitoring, cost control, integration with popular CRM systems (amoCRM, Bitrix24, YClients, RetailCRM, Envybox, etc.). The offer is valid until July 3, 2020.

2019

Irkutsk and Kurgan

On August 21, 2019, a fixed telecom operator, MVNO and software developer MCN Telecom offered small, medium, large business telephony services, city numbers and IP PBXs in both the cloud and Standalone versions now in two more large cities of Russia.

In Irkutsk and Kurgan, local communication centers were put into commercial operation immediately after tests and receipt of SORM acts, as well as the introduction of relevant information into the Unified Information System of Roskomnadzor.

The Federal Communications Agency (FAS) allocated MCN Telecom one and a half thousand geographical numbers in codes 352 - Kurgan region and 395 - Irkutsk region. The operator's infrastructure is located at the addresses: Irkutsk, st. Akademicheskaya, d. 28/7; Kurgan, st. Karl Marx, d. 149.

Telephony services, beautiful and standard city numbers, more than 200 functions of the Virtual PBX, Chatophone, API, other services and software solutions integrated into the MCN Telecom (CPaaS) telecom platform are provided to entrepreneurs, medium-sized businesses and large enterprises under one contract, without unnecessary paperwork.

MCN Telecom customer service involves free basic functionality. Thus, small companies can connect a Virtual PBX for three subscribers within the framework of the Free Start tariff plan with a subscription fee of 0 rubles/month. For new customers, there is always a free test period of 7 days. The subscriber can take advantage of the free connection of the first city number. The monthly fee for each second number when making a subscription payment for the year ahead will be 149 rubles/month. Savings - over 40%. These opportunities are relevant primarily for small companies, startups - for those who seek to optimize corporate communication costs.

Regardless of the size of the business and the volume of services purchased, MCN Telecom offers equal customer service opportunities for each subscriber: a personal manager during working hours and round-the-clock technical support.

Orel, Stavropol, Chita and Vladikavkaz

On April 29, 2019, the fixed and mobile operator, software developer MCN Telecom announced the launch of telephony services in four more cities of the country, thereby expanding the area of ​ ​ presence to fifty constituent entities of the Russian Federation.

Eagle,, and Stavropol Cheat Vladikavkaz were included in the list of regions where the operator, under one agreement, now connects city numbers, Virtual PBX, Chatophone, API and other software products, integrated to telecom platform C.PaaS

The commissioning of a fragment of the telecommunication network in these territories was carried out immediately after information about communication facilities was taken into account in the Unified Information System of Roskomnadzor.

The total number capacity of additional nodes of the local network is 2000 numbers in the codes of geographically defined zones ABC: 486 (Orel, M. Gorky St., 47K), 865 (Stavropol, Mira St., 278D), 867 (Vladikavkaz, Gagarina St., 43a), 302 (Chita, Lazo St., 3, p. 10).

author '= Alexander Melnikov, CEO of MCN Telecom ' We're 50! And the project for the construction of local communication nodes is approaching successful completion. We covered almost all 85 constituent entities of the Russian Federation, placing our own infrastructure in them. More than half of them offer subscribers virtual city numbers at optimal prices and Virtual PBX with the ability to connect the functions of the Voice Menu, IVR, recording monitoring conversations, routing by geography and price, adding numbers to black and white lists by city code, "mask," number type.

2018

Revenue growth of 23%

MCN Telecom () MVNO on March 22, 2019 reported on the financial results of 2018, which became for the operator a year of "big construction," capital investments, dynamic development of the markets of countries Europe and financial growth. The increase in the company's annual revenue was recorded at 23%, which is 7 pp higher than the results of the previous year.

Over the year, MCN Telecom expanded its geography in Europe, becoming a telecom operator in two more European countries: Austria and Germany. In 2017, the construction of infrastructure was completed. In October 2018, an agreement was concluded with A1 Telekom Austria AG, an office was opened in Vienna. The commercial launch in Germany took place in February. The total number capacity of MCN Telecom in the countries of presence is more than 50 thousand geographical and nomadic numbers. In all foreign countries, subscribers are offered a Virtual PBX with more than 200 functions and telephony services.

In Russia, the operator completed the construction of communication centers in 85 constituent entities of the Russian Federation, commissioned a zone hub in St. Petersburg and a fragment of the MgMon network in the Southern Federal District (Southern Federal District). As a result, in 46 of 85 large cities in Russia, MCN Telecom offers consumers products and services integrated on the basis of a telecom platform developed according to the CPaaS model.

The "big construction" and active expansion into European countries did not prevent the operator from lowering service prices twice a year. So, in July 2018, it was announced that the subscription fee for mobile numbers without a SIM card was reduced, and in December the operator reduced the cost of calls from city to foreign mobile and fixed numbers by 30%.

The average ARPU per subscriber for March 2019 is 3500 rubles/month. At the same time, the share of revenue from telephony by city numbers decreased by about 2% year-on-year, while from telephony by mobile numbers increased by 1%, exactly like the share of revenue from telephony by numbers 8-800. The share of revenue from additional services (VAS) remained comparable to 2017.

Surgut and Noyabrsk

On October 19, 2018, MCN Telecom announced the continuation of the project on to construction local nodes in 85 constituent entities of the federation. As of October 2018, telecom services are available to small and medium-sized businesses in 46 large cities Russia and four countries:,, and European Union Austria. Hungary Germany Slovakia

Surgut and Noyabrsk have supplemented the list of regions of Russia in which the telecom operator offers access to an extensive number base of city numbers, a Virtual PBX software product, Chatophone, API and other solutions at the junction of IT and telecommunications implemented on a telecom platform (cPaaS).

author '= Alexander Melnikov, CEO of MCN Telecom ' As of October 2018, more than 55 local communication nodes were built, of which more than 40 were put into commercial operation. As a result of this project, we will be ready to offer our subscribers centralized access to numbers in all 85 major cities of the country. Telephone numbers of 46 regions of Russia can be connected in one SIP trunk to both corporate customers and telecom operators.

Blagoveshchensk, Penza and Yakutsk

On September 18, 2018, MCN Telecom announced that it was continuing regional expansion, launching communication nodes in large cities of the Russian Federation.

According to the company, in September 2018, small and medium-sized businesses in Blagoveshchensk, Penza and Yakutsk have access to opportunities to reduce office telephony costs due to the optimal conditions offered by MCN Telecom now in forty large cities of the Russian Federation.

MCN Telecom began selling fixed-line services in these cities immediately after receiving appropriate notification from Roskomnadzor.

Summing up the results of the third quarter of 2018, we announce the completion of the construction of local communication centers in 55 large cities of Russia and the start of commercial services in more than 44 of them. Further development of infrastructure will go at a more measured pace, since all the largest settlements where business activity is at a high level are already covered by us. Alexander Melnikov, CEO of MCN Telecom

As reported, the operator has licenses for the provision of local and intra-zone telephone services and offers special conditions and promotions for small and medium-sized businesses throughout the country. Thus, entrepreneurs of Blagoveshchensk, Penza and Yakutsk can now buy virtual city numbers and a cloud PBX with the ability to activate call routing options by geography and price, recording conversations, compiling reports, the function of adding numbers to black and white lists by code, "mask," region, number type. The Callback function, which is configured by the subscriber independently in the LoC, allows subscribers often traveling in Russia and traveling abroad to make outgoing calls for free.

In addition, all MCN Telecom customers in business communications can use Chatophone, a digital tool that combines two products into a single service: a callback from the site and an online consultant, with which you can receive a manager's advice in real time by asking a question in the chat.

Start selling services in Austria

Virtual mobile carrier MCN Telecom on August 10, 2018 announced a commercial launch in Austria. The operator's classic product portfolio is now available to small and medium-sized companies in ten major cities in the country. Vienna, Eisenstadt, St. Pölten, Graz, Klagenfurt, Innsbruck, Bregenz, Salzburg, Linz - a list of cities in which more than 1000 nomadic numbers were allocated to the Russian operator by the Austrian Broadcasting and Telecommunications Regulator (RTR).

Austria became the fourth European country in which the MCN Telecom group now provides a full package of fixed communication services: Telephony, Virtual PBX, Chatophone, nomadic (geographical) numbers.

MCN Telecom has licenses and its own infrastructure in all countries of operation. The server of the Austrian company MCN telecom GmbH is located on the site of the partner - telecom operator Innonet, whose office and technical infrastructure are located in Vienna. As part of the inter-operator interaction, MCN Telecom entered into agreements with Austrian telecom operators T Mobile, Drei and A1.

Expansion into European countries is part of the corporate strategy implemented by MCN Telecom. We offer proprietary IT products in new markets within the same industry. We believe that due to economies of scale we will be able to increase the customer base and increase the margin of the business. We are actively looking for partners to launch MVNO in Europe in order to offer converged services to the European consumer on a single telecommunications platform, "said Alexander Melnikov, CEO of MCN Telecom.

The cost of telephony and virtual PBX services in Austria is comparable to market offers. As part of the customer orientation strategy, the telecom operator offers subscribers a free tariff plan of the Free Basic Virtual PBX and attractive prices for virtual numbers.

Launch of fixed telephony services in 10 major cities of the Russian Federation

Mobile virtual operator MCN Telecom on July 24, 2018 announced the commercial launch of fixed telephony services in ten large cities of the Russian Federation at once. The telecom operator now has its own telecommunications infrastructure in 38 major cities of the country.

Belgorod Bryansk Kaluga Kirov Kursk,,,,,,,,, Lipetsk- Stavropol Tambov Tver this is Ivanovo the list of cities in which MCN Telecom began to connect services, telephony Virtual PBX, to sell city numbers.

In the period from April to June 2018, construction and installation work was completed on the construction of local communications centers in these cities. This was followed by an official notification of Roskomnadzor about the commissioning of the network in the selected territories and a commercial launch.

MCN Telecom subscribers can connect the first number of any of 38 cities for free, and when paying for a year ahead, the subscription fee for the virtual number will be 149 rubles/month.

As key infrastructure projects, we continue to identify the following areas: the construction of local hubs, the construction of a long-distance and international communication network (MgMn), as well as the implementation of the MVNO project with expansion into the regions and the search for partners to launch mobile services in Europe, where the company is represented with its products and services. We see our niche as a virtual mobile operator in the development of VAS services based on the integration of fixed, internal corporate and mobile communications, - said Alexander Melnikov, CEO of MCN Telecom.

Launch of communication services for business in Orenburg

On May 3, 2018, fixed and mobile operator MCN Telecom announced the commissioning of communication services in the ninth major city of the Volga region - Orenburg. Special offers for small and medium-sized businesses are now available to subscribers of 28 large cities of Russia.

In the third quarter of 2017, construction and installation work was completed on the construction of a communication facility - a node of the local telecommunication network MCN Telecom, located at: Orenburg, st. Popova, d. 44. The total mounted capacity is 1070 numbers allocated in the code of the geographically defined ABC = 353 zone with the abx: 2792930-2793999 numbering resource at the local level and the SS7 signaling system.

MCN Telecom is implementing a project to build local communication centers in 85 large cities of the Russian Federation, that is, in all constituent entities of the Russian Federation. As of January 2018, more than 40 hubs have been built. The construction is planned to be fully completed by 2020. As part of the project, we offer customers a number capacity in any city where the operator is present, which can be obtained through a single SIP trunk, "said Alexander Melnikov, CEO of MCN Telecom.

The telecom operator has all the necessary licenses for the provision of local and intra-area telephone services.

Start of sales of virtual numbers in Germany

MCN Telecom Group in February 2018 announced the commercial launch of communication services in Germany. The operator began to offer telephony services, sell geographical numbers, connect a virtual PBX for medium and small businesses in large cities of the country.

The local regulator Bundesnetzagentur allocated a total of 32 thousand numbers to the Russian telecom operator in cities such as Berlin, Dusseldorf, Lübeck, Leipzig, Frankfurt am Main, Hamburg, Stuttgart, Cologne, Munich, Dresden, etc.

MCNtelecom has licenses and its own infrastructure in all countries of operation. The MCNtelecom server in Germany is located in Frankfurt am Main with partner NewTelco. As part of inter-operator cooperation, MCNtelecom entered into agreements with German telecom operators: Teleflash (partner of Deutsche Telekom), Verizon, Versatel.

As a telecom operator, we are represented in four European countries. They began as a classic fixed telephony operator in Hungary in 2015 with the provision of telephony services for business. In December, they carried out a commercial launch in Slovakia, a little earlier they opened an office in Austria. We plan to further develop our business in Europe. During 2018, we will study the possibility of entering the markets of other European countries, - said Alexander Melnikov, CEO of MCN Telecom.

The cost of operator services in Germany is comparable to market offers for telephony and virtual PBX services. The operator offers beautiful rooms for between €3 and €50 apiece depending on the category.

Combined local and zone communication hub in St. Petersburg

At the beginning of 2018, the 10th licensed operator MgMn communications announces the launch of a combined zone and local node of the telephone network in the second largest city in Russia, St. Petersburg.

The presence of its own zone communication nodes in Moscow and the Northern capital allows MCN Telecom to offer subscribers the most profitable tariff plans for voice communication, route calls to both mobile and city numbers in these regions, and allow traffic between cities and countries at optimal prices.

Construction and installation work on the construction of a new communications facility located on the street. Bolshaya Morskaya, 18, was completed in the IV quarter of 2017. The total mounted capacity of the node is 11,000 numbers, numbering is highlighted in the code of the geographically defined ABC zone - 812. Access to the public telephone network of the Russian Federation is carried out through PJSC Rostelecom, PJSC VimpelCom, PJSC MegaFon, PJSC MTS.

Kemerovo, Krasnoyarsk and Ulyanovsk

In January 2018, Fixed and mobile operator MCN Telecom launched local telephony services in two cities of Siberia and in the city on the Volga. All special conditions for small and medium-sized businesses, as well as favorable tariff offers are now available to subscribers of 26 large cities of Russia.

In August 2017, construction and installation work was completed on the construction of local communication centers in, in Krasnoyarsk September - in, in Ulyanovsk October - in. Kemerovo After the completion of the construction phase, official notification of the Roskomnadzor commissioning of the network and commercial launch followed.

The operator has modern infrastructure in 26 large cities of the Russian Federation. The plans for 2018 are to expand this list to 45 cities.

2017

Launch of long-distance communication network in the Southern Federal District

Telecom operator MCN Telecom at the end of December 2017 announced the complete completion of the commissioning of a fragment of the long-distance and international telephone network in the Southern Federal District. The commercial launch of MgMn services in all districts of Russia is scheduled for the first quarter of 2018.

As noted, the construction of the MgMon network is one of the large-scale projects implemented by the operator. In 2017, MCN Telecom commissioned network fragments in the Southern Federal District, Siberia and the Far East. A year earlier, the network was launched in the Central, North-Western and Ural federal districts.

In order to start offering the capabilities of the MgMon network throughout Russia, we have left to commission a fragment of the telecommunication network in the Volga Federal District, which we plan to do in early 2018. The use of certified equipment of the Russian developer Eltex for the construction of infrastructure turned out to be an economical solution for the implementation of the project, which will allow us to offer more favorable conditions to consumers everywhere. We expect that the payback period of the project will be no more than five years. According to the results of the implementation, marginality will increase by 20%, - said Alexander Melnikov, CEO of MCN Telecom.

MCN Telecom's own telephone network is designed to provide long-distance and international fixed-line services to small, medium and large businesses. MCN Telecom has all the necessary licenses to conduct business in both the B2B and B2O segments.

Transit long-distance and international communication nodes MCN Telecom in the Southern Federal District are built in. The Krasnodar connection points to the area telephone networks are located in Astrakhan Vladikavkaz Volgograd Terrible Krasnodar Magas Maykop,,,,,,,,,,,,,,,. To Makhachkala Nalchik Rostov-on-Don Sevastopol Simferopol Stavropol Cherkessk To Elista

In Murmansk

On November 9, the fixed and mobile operator (according to the Full MVNO model) MCN Telecom, residents of the world's largest city, located beyond the Arctic Circle, opened up new opportunities for optimizing office telephone costs with the arrival of the federal telecom operator MCN Telecom in the region.

In the Northwestern Federal District

Fixed and mobile operator MCN Telecom launched the commercial operation of local telephone services in Kaliningrad. In September, the telecom operator reported an autumn decrease in prices for telephony services: a 30% decrease in the cost of long-distance calls, a monthly subscription fee for using city numbers by 20%, the purchase of a second and subsequent multichannel number will cost 40% cheaper.

In Izhevsk

On July 17, 201, the federal operator MCN Telecom announced the start of the provision of local telephone service in Izhevsk, the capital of the Republic of Udmurtia.

In July 2017, MCN Telecom put into commercial operation the telecommunication network in Izhevsk. MCN Telecom has all the necessary licenses to provide local and area telephone services.

In the future, we plan to develop our own long-distance and local communication infrastructure. The construction of the network, according to preliminary estimates, will cost 180 million rubles, and most of the budget is essentially the cost of equipment. Having our own technical infrastructure, we will be able to offer subscribers comprehensive services of local and MH/MH communication on favorable terms. Alexander Melnikov, CEO of MCN Telecom

Roskomnadzor license for the provision of mobile communications services

In May, MCN Telecom received a license from Roskomnadzor to provide mobile services and publicly confirmed the launch of the first MVNO for Full business on Tele2 networks. The federal operator has combined mobile, fixed and internal corporate communications (virtual PBX service) to help subscribers who want to save money on corporate communication not lose quality, but get an additional telecom service.

When connecting the MCN Telecom mobile service, two numbers will appear on the subscriber's smartphone: city and mobile. You can call from either direction and in both directions. To contact a colleague, it will be enough to dial a short number on the smartphone through an asterisk (for example, * 1001, * 1002, etc.).

Telephone services to subscribers of Sochi and Voronezh

In February, MCN Telecom completed the construction of communication centers in two more large cities of the Central and Southern Federal Districts of Russia. Subscribers of Voronezh and Sochi have access to local telephone services on favorable terms. The Federal Communications Agency has allocated MCN Telecom to connect subscribers throughout Russia with more than 150,000 city telephone numbers.

Long-distance communication in the Far East

In February, the federal telecom operator MCN Telecom announced the completion and commercial operation of a fragment of the long-distance and international telecommunication network in the Far Eastern Federal District. In the Southern and Volga districts, the network will be commissioned in the first half of this year.

MCN Telecom's own telephone network is designed to provide long-distance and international telephone service for business under a license Roskomnadzor obtained by the operator in September 2014.

The transit long-distance and international communication center MCN Telecom was built in the city of Vladivostok. The connection points to the zone telephone communication networks function in each subject of the DFVO of the Russian Federation: Vladivostok, Anadyr, Birobidzhan, Blagoveshchensk, Magadan, Petropavlovsk-Kamchatsky, Khabarovsk, Yuzhno-Sakhalinsk, Yakutsk.

"We continue to implement a large-scale project to build our own long-distance and international communication network in the new year. As previously said, investments in the project, according to preliminary estimates, will amount to about 180 million rubles, of which about half are equipment costs. To implement the project, we purchase certified equipment from the Russian developer Eltex. Saving, we expect to offer our subscribers high-quality communication services on favorable terms, "comments Alexander Melnikov, General Director of the MCN Telecom Group of Companies

.

Own long-distance and international telephone network

In early 2017, MCN Telecom launched into commercial operation its own long-distance and international telephone network in the Central, North-Western, Ural and Siberian federal districts.

The uniqueness of the project lies in the relatively small budget for its implementation. MCN Telecom investments amounted to about 100 million rubles. The construction of the entire MG/MN network, according to preliminary estimates, will cost 180 million rubles. Of these, more than 50% is the cost of equipment. MCN Telecom uses equipment from Russian developer and manufacturer Eltex.

Savings in equipment purchases will allow the operator to offer subscribers affordable tariffs for international and long-distance communications and increase the company's margin by 20%. The payback period of the project will be about five years.

"Today, the situation in the long-distance communication market is such that corporate clients with extremely large volumes of traffic can count on really profitable tariffs. MCN Telecom's business strategy is aimed at increasing revenue due to the growth of the subscriber base, so we are ready to provide long-distance communication services to small and medium-sized businesses on the same terms as large ones, "concluded Sergey Tymoshchenko, Deputy General Director.

MCN Telecom says it will become the tenth long-distance operator in Russia. The main long-distance operator is Rostelecom, which until 2006 was a monopolist in this area. Also among the long-distance operators are the companies Interregional TransitTelecom (MTT), Transtelecom, Orange Bussiness Services, VimpelCom, MTS and Megafon.

2016

As of December 2016, the MCN Telecom group of companies provides communication services, equipment supply, development and implementation of infrastructure IT solutions for Russian business. The key areas of the company's activity are:

• Internet services,
• Internet Service Provider,
• Telephony connection,
• Delivery and support of the WellTime Virtual PBX with the CRM function of the system

In 2016, a legal entity was registered in Slovakia.

The telecom operator and software developer, MCN Telecom, has been providing telecommunications services Russia since 2002 Hungary and since the end of 2015. At the same time, in the first year of work in the new market, there is a significant increase in the subscriber base - by 50%. Representatives of the company associate the successful start of work with the fact that for Hungary the services offered by MCN Telecom are relatively new, which is why subscribers are more popular. For example, in Hungary, at the same time Russia , a new service was launched - a call and chat for the site, the functionality was expanded, and API corporate sites were updated.

In addition, the company also has a representative office in Germany.

2015

MCN Telecom Group of Companies is a federal telecom operator and software developer. Since 2000, he has been working in the telecommunications market of Russia.

As of May 2015, the company provides services, telephony access to, Internet virtual PBX, hosting and colocation. MCN Telecom built communication nodes and received a number capacity in the cities Moscow St. Petersburg Krasnodar Yekaterinburg:,,,,,,,,,,,. Novosibirsk Samara Rostov-on-Don Kazan Nizhny Novgorod Vladivostok Budapest MCN Telecom Frankfurt am Main has direct joints with all significant operators:,,,, etc. Rostelecom MGTS Beeline MTS Megaphone

Services

MCN Telecom, a telecom operator and software developer, offers a comprehensive business solution that reduces the costs of communication services for companies thanks to a transparent pricing policy without hidden payments. From one supplier, the client receives telephony, Internet, PBX, equipment and, if necessary, technical support.

Existing infrastructure rental: MGMN network, local communication nodes and MVNO for fast and economical implementation of IT projects, which require the use of communication services

The solution is a set of services. It is important that employees of the company will be able to make the necessary changes on their own, without the involvement of technical specialists. Thanks to a simple and understandable menu, all interaction with the PBX takes place in Russian. Through the personal account, the client not only monitors payments, communication costs, but also promptly, without failures, is aware of the critical balance in the account, with the possibility of instant replenishment. It will not be difficult to independently manage the algorithms of the routes of the multi-channel number, without the involvement of technical specialists. In all emergency situations - the absence of the Internet, or the inability to independently manage services through the interface, a free technical service for supporting subscribers of MCN Telecom is organized.

Depending on the scale, pace of expansion and the company's needs, there are offers for telephony with free connection of any number of numbers in all major cities of Russia, including a convenient number management system that will allow you to customize the call schedule depending on the customer's needs. The services of the company "MCN Telecom" will be necessary for those companies where employees work from different places or regions - for all offices there will be a single corporate phone number. Monitoring and displaying all incoming and outgoing calls for the client is also available on-line. It will now be easier for an entrepreneur to improve client service and track the effectiveness of employees.

The introduction of the Virtual PBX will help track the load on the line and subscribers, create an interactive voice menu, route calls depending on the day of the week, time of day and time zones, as well as record telephone conversations, without subsequent difficult search in the "cloud."

To receive calls from mobile phones, you can use soft-backgrounds - a class of software for a personal computer or for mobile devices (SIP client) to make telephone (voice) calls over the Internet.