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Russian Post

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340000 employees in 2015
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+ Russian Post

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Logistic infrastructure

2019

Reduction of control delivery dates of sendings over the country

On November 11, 2019 Russian Post reported that it in anticipation of a high season and to start of seasonal sales in online stores sushchestvenn reduces delivery dates. Since November 15, 2019 sending time in way for most of residents of the country will be no more than two days.

Russian Post

Reduction of control terms will affect all cities with the population over 100 thousand people, including the polumillionniki and million plus cities.

Delivery time from million-plus cities to the cities with the population over 100 thousand people will also in the opposite direction be reduced to two-three days. In particular, it will concern the departures addressed to Moscow, St. Petersburg, Yekaterinburg, Novosibirsk, Nizhny Novgorod, Ufa, Kazan, Chelyabinsk or sent from these cities. Twice quicker – every other day after the order – sendings will come and in a row the cities with the population more than 500 thousand people: to Naberezhnye Chelny, Togliatti, Novokuznetsk, etc.

Every other day after commission of the order Russians will receive the sendings sent by Russian Post from Moscow to Voronezh or, for example, from Yaroslavl to Kazan, Volgograd, Krasnodar, Ufa, Samara. Also every other day addressees will receive the orders sent from Moscow in a row of the largest cities of the Moscow region, in particular, to Balashikha, Podolsk, Khimki, Korolyov, Mytishchi, etc.

In the federal cities, in the territory of the administrative centers of the subjects of the Russian Federation the Russian Post will deliver sendings next day.

In total delivery dates will change in 7800 directions. This first so large-scale reduction of control terms since 2016.

«
The Russian Post takes comprehensive measures on development of a logistics system, process optimization and upgrade of infrastructure. The terms stated by Russian Post correspond to the best offers in the market. It managed to achieve due to large-scale investments into infrastructure, review of the scheme of routes, reduction of terms of sorting of mailings at each stage. We are sure that the undertaken measures will allow online retail to increase volumes during a high season, and to buyers fully to derive pleasure from New Year's Eve Internet shopping,
noted the First Deputy CEO on e-commerce of JSC Russian Post Alexey Skatin
»

The choice of the contractor of the project of construction of the logistic center in Rostov-on-Don

On April 3, 2019 the Russian Post announced the beginning of collecting of price offers on construction of a complex of buildings of the logistic center in Rostov-on-Don. The company contractor will be selected according to the results of classical tender on the basis of the best price offer and experience of carrying out the corresponding works. Collecting of requests is performed in electronic form on the platform zakupki.gov.ru.


«
Construction of a logistic hub with the center of the international mail exchange in Rostov-on-Don will allow us to reduce considerably delivery dates of departures in the territory of the Southern and North Caucasian federal districts. It concerns including parcel traffic which is generated by electronic trading. We are going to complete procurement procedures and to start construction of the logistic center already at the beginning of the third quarter 2019, - the First Deputy CEO of Russian Post on infrastructure Alexey Skatin noted.
»


The logistic center of Russian Post in Rostov-on-Don will be located on section about 10 Hectares in close proximity to the Platov airport complex that will provide a stable flow of letters and departures with commodity investments. The maximum power of the sorting center will be 1.5 million sendings and letters daily. The area of the sorting center will exceed 50 thousand square meters, about 20% from them will be occupied by a fulfillment warehouse where there will be an assembly of orders from online stores that will allow the enterprise to deliver orders from online stores to addressees within 2-3 days.

Upgrade of logistic infrastructure will give to Russian Post the chance to create more than 1700 additional jobs in the territory of the Rostov region. Input of an object in a system is planned for the end of 2020. Construction of the sorting center is performed in frames of partnership of Russian Post and VTB Group. It provides creation of reference infrastructure for the Russian market of e-commerce in the form of a three-level system from 38 logistic centers for the whole country.

2017: The plan until the end of the year to work the program of updating of mail infrastructure

The national mail operator "Russian Post" is going to work until the end of the year the program of updating of mail infrastructure worth about 50 billion rubles, the CEO of Russian Post Nikolay Podguzov said in September, 2017.

The basis of the program is going to be worked until the end of the year. "Directly to come for signing of the contracts too, probably, in these terms, maybe, the first quarter 2018. But we can already accelerate in creation of infrastructure now" — he noted, having specified that now active interaction with the authorities of regions on creation of the logistic mail centers in Novosibirsk, Khabarovsk, Rostov is already conducted, and there are already very many developments to give an impetus to these investments.

First of all, according to Podguzov, it is necessary to improve logistic infrastructure, and a basis of infrastructure of Russian Post is the system of the logistic centers.

The head of Russian Post noted that in parallel with arrangement of a core infrastructure it is necessary to be engaged also in a delivery quality of products of Russian Post directly to the consumer. The project of the organization of "the last mile" will be for this purpose started. Here, according to him, also equipment of mail carriers special tablets, and routing of the movement of the mail carrier, and review of a system of the product delivery is necessary for consumers.

The deputy CEO for logistics of Russian Post Alexey Skatin provided in the summer of 2016 the logistic infrastructure of Russian Post having own warehousing capacit, the logistic centers and the wide branch network in the asset – 42 thousand post offices and also over 17 thousand units of the motor transportation equipment, more than 800 own railway cars and own trunk airplanes. The mail logistics contains 22,770 cars - 594 avias - and the 169th railway route.

This infrastructure is available not only to participants of the market of remote trade, but also to cargo owners and logistic operators. Sale of logistics services represents new activity of Russian Post.

"The Russian Post acts, in fact, as the logistic partner of business. Having modern logistic infrastructure, unique on a territory scope, we are capable to offer in the market such demanded services as building of new routes, transportations in hard-to-reach spots, interaction in the field of the international logistics. Our new opportunities allow to implement effectively logistic requirements of domestic business", – Alexey Skatin noted.

The Russian Post completed in the spring of 2017 implementation of a logistics information system in all territory of the country. The software product allows to calculate and plan in advance using a mathematical model the most effective route and a method (railway, a car, an avia, water) transfers of mailings to any point of Russia. You look Russian Post implemented a logistic IT system in more detail.

System of online prepayment

Russian Post implements the system of online prepayment of mailings since September 1, 2017. It becomes according to the order of the Ministry of Telecom and Mass Communications of the Russian Federation No. 368 according to which since February 1, 2018 all franking machines used in the country should be connected to the uniform server of Russian Post that will allow to control remotely sending written correspondence and, thereby, more effectively to fight against "gray mail".

Department of Russian Post. Photo: akket.com

Losses of Russian Post from transfer of unaccounted and unpaid written correspondence, so-called "gray mail", are several billion rubles a year. A considerable part of this volume is the share of counterfeit franking prints.

Within a year more than 700 new high-performance franking machines of Russian Post installed through the whole country were successfully connected to a single system. Cumulative power of the installed machines multiply exceeds the total volumes of written correspondence sent in the Russian Federation and can satisfy requirements of all market. At the same time a new system substitutes a lot of manual processes — input of money is made in online the mode without departure of the specialist to the client, the need to keep the old archaic magazine of prepayment disappears, and reconciliation and drawing of acts takes place on the basis of data of a single system, the procedure is transparent for clients.

Now over 70% of the franking machines used by the state and commercial organizations developed the resource and should be written off. At the same time in the market new modern models of the franking equipment appear. Specialists of Russian Post tested 7 different models and recognized as their conforming to qualifying standards.

After the publication of the order of the Ministry of Telecom and Mass Communications Russian Post held consultations with all users frankmashin concerning start uniform system online. During consultations it was offered to them to select one of three options of transition to the new standard of prepayment: purchase of own franking machine; transition to prepayment to Russian Post or failure from prepayment and transition to drawing stamps or use of warranty envelopes.

For acceptance of the final decision to 5,304 organizations users of the franking equipment the calculator was provided to the cost of compensation of personnel and cartridges for calculation of total current value of drawing franc taking into account expenses on acquisition of a frankmashina, supplies, with paint that they could estimate economic feasibility of the choice of this or that scenario.

As a result of these calculations it became clear that because of low load own frankmashin senders of the organization incur essential costs. So the average cost of drawing a print of franc by own machines of senders can be p5-7 order that is significantly higher, than the weighted average rate for prepayment of Russian Post in the amount of p1.3.

According to the results of consultations of 94% of all users (4,977 organizations) decided to refuse own prepayment, having considered it economically inexpedient. These organizations, including state, or already signed the agreement with Russian Post, or are in a stage of its design.

Insignificant part of the organizations users (327 organizations or 6% of a total quantity) consider acquisition of own franking machines in connection with features of business activities. Because among such organizations the most part is the state bodies falling under operation of the federal law of April 5, 2013 N 44-FZ "About a contract system in the field of purchases of goods, works, services for ensuring the state and municipal needs" of the Ministry of Telecom and Mass Communications of the Russian Federation in approval of expert advice at the Government of the Russian Federation and Russian Post made the decision on introduction of an additional transient period till February 1, 2018. It will allow the state organizations to carry out the corresponding procurement procedures and to pass to the system of prepayment uniform online.

For the state organizations and authorities the option of signing of the contract with Russian Post is an opportunity to considerably optimize budgeted expenses. Business companies can also reduce considerably the expenditure for transfer of correspondence, having used complex services of Russian Post. Now without waiting for the introduction of the order of the Ministry of Telecom and Mass Communications in force users of the franking equipment actively refuse own prepayment and pass to service into Russian Post.

IT infrastructure

In more detail about development of IT in Russian Post - in the separate article.

Performance Indicators

2018

Revenue of 190.4 billion rubles (+7%)

Revenue of Russian Post from operating activities in 2018 grew by 7% and made 190.4 billion rubles (178.1 billion rubles in 2017). The actual net profit of Russian Post by 3.5 times exceeded indicators of 2017 and was 2.7 billion rubles. Such factors as cost reduction, revenue growth from settlings with foreign mail administrations, increase in efficiency of retail business and revenue growth from activity of Post Bank allowed get profit, record in the history of the enterprise.

Revenues of Russian Post increased in the following directions of business: revenue from mail business grew by 7% from 77.8 billion rubles in 2017 up to 82.9 billion rubles in 2018, revenue from parcel business increased by 16% from 48.9 to 56.9 billion rubles.

In 2018 the Russian Post processed in total 433.3 million departures with commodity investments, including 345.3 million mailings from abroad that for 18.8% and 21.7% is respectively higher than indicators of 2017. The volume of internal mailings with commodity investments in 2018 grew by 8.6% and was 88 million pieces.

For last year the Russian Post paid much attention to development of logistic capacities. Together with VTB Bank JSC Natsionalnye Logisticheskiye Tekhnologii which will be engaged in formation of network of 38 modern sorting centers for the whole country was created. In 2018 the construction and equipping of the first of 38 centers with a possibility of rendering services of the fulfillment - Vnukovo 2 which start in commercial operation will allow to reduce considerably delivery dates of departures in the capital region was completed.

In 2018 107 new mail cars which ply both as a part of passenger trains, and as a part of the mail train on a route were purchased Moscow-Vladivostok. Two own airplanes of Russian Post Petr I and Catherine II made more than 460 runs in 2018. In 2018 the general flight time of two own Tu-204C airplanes was 5,027 hours (growth by 27% in comparison with 2017). Two airplanes transported from China in Russia 4 million kg of sendings.

In 2018 the Russian Post entered a phase of active digital transformation. A number of traditional mail services was digitized that helped to increase labor productivity of staff of the enterprise. In 2018 there was an opportunity to receive mailings without productions of documents and filling of paper notifications. For the end of 2018 of 14.7 million Russians were the registered users of digital services of Russian Post. Revenue from work of digital channels in 2018 made 6.8 billion rubles.

The Russian Post continued work on quality improvement of the services rendered to Russians and improvement of working conditions of employees. The enterprise repaired more than 3 thousand departments of a mail service. The average time of waiting in post offices decreased from 11 to 5.5 minutes. At the same time the number of complaints to queues was three times reduced.

"One of priority tasks of the enterprise is improvement of working conditions of employees. Growth rates of the salaries of employees of Russian Post in 2018 was almost twice more, than in 2017. In comparison with 2017 it made 7% - from 21.7 to 23.2 thousand rubles", - the CEO of Russian Post Nikolay Podguzov noted.

In 2019 the large-scale program of wages increase of employees of the main production to the average market level of each region by comparable professions will be started. 11.5 billion rubles will be directed to project implementation within 1.5 years. It is broken into 4 stages, first of which the second starts in May, and - in November of the current year. As a result of implementation of this program the salaries of employees of Russian Post will grow on average by 20%.

Growth of volume of the international departures with commodity investments for 22%

On January 30, 2019 the Russian Post reported that in 2018 it processed 345 million international mailings with commodity investments that is 22% higher than an indicator for 2017 (284 million departures). The volume of internal departures increased by 9%, to 88 million pieces.

Cross-border electronic trading remains the key driver affecting dynamics of a flow of departures with commodity investments. More than 90% of the international departures fall to the share of China, also among leaders - the country of Western Europe and North America. The global sales gaining popularity at Russians promote growth of the maximum loading of logistic capacities of Russian Post in anticipation of New year and have an impact on increase in duration of the peak period.


In November-December, 2018 the Russian Post processed 63 million international mailings that is 13% higher than an indicator of the same period of 2017. At the same time there are premises to what in the near future it will cover the whole quarter.

«
Thanks to development of logistic infrastructure in 2018 the Russian Post processed a large number of the international mailings and surely passed a high season when volumes of the processed sendings approached 2 million departures a day. Further gain of capacities will allow the enterprise not only to increase volumes of departures and to optimize delivery dates, but also to create reference logistic infrastructure for the e-commerce market, having provided its further growth.
Nikolay Podguzov, CEO of Russian Post
»

In 2018 the Russian Post put into commercial operation the logistic center in Kazan, the logistic center in Vnukovo which is capable to process to 1.7 million mailings (sendings and written correspondence) in day was displaid at full capacity. Besides, the Russian Post and VTB bank signed the agreement on construction of 38 logistic centers for the whole country, including more than 400 thousand sq.m of the areas for the organization of custodial services and the fulfillment. Project implementation will make possible delivery of departures within 1-2 days for 80% of the population of the country.

In October, 2018 the Russian Post bought 107 luggage mail cars of production Tver Carriage Works. The land route from China using own mail train was started Vladivostok-Moscow. Airplanes of Russian Post TU-204S increased quantity of regular flights from China century Russia. Regular routes allow to accelerate delivery of the growing volumes of departures from China.

History

2019

The agreement with Department of an entrepreneurship and the innovative development of Moscow for creation of the innovation products and services

On October 22, 2019 the Russian Post announced agreement signature with Department of an entrepreneurship and the innovative development of Moscow.

The agreement with Department of an entrepreneurship and the innovative development of Moscow for creation of the innovation products and services

Signatures under the agreement were delivered by the deputy CEO for information technologies and development of digital services of JSC Russian Post Sergey Emelchenkov and the Head of Department of an entrepreneurship and the innovative development of Moscow Alexey Fursin. Cooperation between the parties will be directed to stimulation of creation of the innovation products and services.

The signed document provides development of export and commercialization of technologies, piloting of the innovative solutions of participants of the Moscow innovation cluster and also creation of the innovation center of Russian Post, including for the purposes of coordination of interaction of Russian Post and participants of a cluster.

«
In order that the company could fit successfully into digitalization process, it needs not only own developments and the most modern IT solutions, but also the reliable partner. The Department of an entrepreneurship and the innovative development of the city of Moscow which has good competences of this area became it. We are sure that our cooperation will be mutually advantageous and will help achievement of strategic tasks of our business,
noted the deputy CEO for information technologies and development of digital services of JSC Russian Post Sergey Emelchenkov
»

«
The Moscow innovation cluster is the important city project directed to creation of conditions for disruptive hi-tech development of Moscow due to cooperation of representatives of science, business, developers and producers. Cooperation within a cluster with the large Russian companies, such as Russian Post, will contribute certainly to the dynamic development of the project,
noted the Head of Department Alexey Fursin
»

Cooperation with Itsumo in e-commerce development

On September 5, 2019 the Russian Post reported that together with the Japanese company Itsumo concluded the memorandum of interaction. Signing became a part of the program of long-term cooperation with Mail of Japan in mail services and creation of electronic platform for sale of the Japanese goods in Russia.

Cooperation with Itsumo

The parties are going to create marketplace on which goods from Japan will be on sale.

The Russian company intends to start shop in November, 2019. Under the terms of the memorandum the Russian Post undertakes obligations for advertizing and promotion of the Japanese goods and also delivery of the orders sent from Japan by the international mail.

The Itsumo company will provide all information on the products provided in online store and also on promotional and marketing materials. Plus to everything, the Japanese side undertakes formation of orders and sending goods to Russia.

«
For several last years we actively develop the sphere of electronic trading. This segment of economy promptly grows, products from Japan are for the Russian buyers in more and more high demand. Within cooperation with colleagues from Itsumo we are going to meet qualitatively and timely this demand, having offered our clients transparent process of the order, fast delivery and the best price of the Japanese goods. With achievement of these purposes we will be helped by the growing network of own post offices, the adjusted system of logistics and modern technologies implemented in key business processes,
noted the CEO of Russian Post Nikolay Podguzov
»

«
Russia is a big country with the huge perspective market. We are glad to cooperate with such large company as Russian Post. Together we should do a great job on creation of a popular and competitive marketplace,
emphasized the representative director of Itsumo corporation to Mamor Sakamoto
»

The Russian Post will carry out renovation of own retail to 4 thousand departments of a mail service

As reported in Russian Post on June 27, 2019, in 2019 retail sales in the updated format will appear based on departments of a mail service in 61 regions of Russia. For June more than 200 points are opened.

In the concept the uniform standards of merchandising and the organization of retail space in departments of a mail service developed by Russian Post for an ultrasmall format are used. Sales are mainly performed by the principle of self-service with the free calculation and open access to all types of goods. In a number of departments the selected retail zones in a format of mini-shop with the operator for service are organized.

Also approaches of category management are developed. At an assortment matrix of points there are goods of local producers and also the most popular products of federal suppliers.

The pilot project on renovation of own retail was started by Russian Post at the beginning of 2019 in four federal districts: Northwest, Central, Siberian and Far East. Implementation of uniform standards of the equipment and the principles of the open calculation allowed to reach growth of revenue in key commodity categories to 14 times, noted in the mail operator.

«
In many areas opening of traditional retail outlets even for large retailers is economically inexpedient while clients regularly declare the need for consumer goods, especially in remote localities. The Russian Post taking into account infrastructure has a potential for creation of the Russia's first federal large retail of an ultrasmall format — the deputy CEO of Russian Post for operational management and retail trade Mikhail Volkov said.
»

Signing of the memorandum of creation in Russia of the Center of Innovations and Internet of Things in Health care

On June 6, 2019 signing of the memorandum between the international biopharmaceutical company "Astrazeneka", Skolkovo Foundation, Nokia companies, Fabrikoy radioterapevticheskoy tekhniki LLC (R-Pharm group), Russian Post, Sberbank about creation based on Fonda Centra Innovatsy and Internet of Things in Health care which is planned to opening in October, 2019 took place. Read more here.

In departments of Russian Post goods of Fix Price will appear

On April 10, 2019 the Russian Post reported that together with Fix Price plan start of test points of retail sale of goods of the retailer in departments of a mail service. The commodity nomenclature will include nonfood categories, including office, clothes, household chemicals and household goods.

Taking into account wide geography of presence effective retail based on departments of a mail service will allow to provide residents of rural and remote settlements with quality and available goods which are, as a rule, possible for purchasing only in the cities. In a number of localities post office – the only platform for providing the population with socially important goods.

«
The Russian Post pays much attention to development of retail business - it is one of the perspective areas of work of the enterprise. As partners we select the Russian retailers for increase in efficiency of mail retail. In 2018 we tested a product segment, in 2019 together with Fix Price company we are going to develop nonfood retail, - the deputy CEO of FGUP Russian Post for operational management and retail trade Mikhail Volkov noted.
»

Cooperation with Cainiao in cross-border digital trade

The Russian Post and Cainiao (the logistic Alibaba Group division) announced on February 13, 2019 signing of the intent letter for closer cooperation in the field of cross-border digital trade and providing logistics services in the e-commerce market. The document was signed by the CEO of Russian Post Nikolay Podguzov and the director of Cainiao Network Lin Wang.

The agreement will allow the parties to combine efforts for increase in opportunities of cross-border logistics services. The document also provides creation in Russia of logistic infrastructure for rendering services to the Russian consumers and increase in cost efficiency of sellers. The parties intend to exchange technology know-how in the field of logistics.

The Russian Post together with Cainiao is going to build and update infrastructure of the fulfillment-centers, providing services in receiving, warehousing, selection, packaging of sendings and their courier delivery, increasing resources during peak load periods.

«
Cainiao aims to develop a global logistic network using modern technologies based on partner approach. We are glad to sign the agreement with Russian Post, the key player in the Russian market of delivery. It will allow the Chinese marketplaces to increase quality of the provided services to consumers not only in Russia, but also beyond its limits — Lin Wang, the president of Cainiao Network is convinced.
»

The Russian Post will organize turnkey process of delivery of sendings in the territory of the Russian Federation. It includes a fence from the airport, passing of customs registration, sorting, land transportation and delivery on the last mile. It is supposed that similar functions in the territory of China (collecting of departures, marking, a perepakovka and transportation) will be undertaken by Cainiao. Besides, clients will be given an opportunity of independent receiving sendings from post offices. For the notification about receipt of their orders different channels of informing will be used.

2018

Reorganization in JSC Russian Post

On October 1, 2018 Russian Post announced entry into force of main articles of the law on features of reorganization of Russian Post signed RUSSIAN FEDERATION by the President V. V. Putin on June 29, 2018. From the moment of signing the enterprise has 1 year on holding all procedures for transition to a form of joint-stock company.

The structure is created on the terms of universal succession by reorganization of the federal state unitary enterprise "Russian Post" in non-public joint-stock company which 100% of stocks will belong to the state.

Labor guarantees to employees of Russian Post are established by the law. Reduction of number of employees in connection with reorganization is not allowed. The joint-stock company is obliged to comply conditions of the collective agreement which acted on the Enterprise before reorganization.

Incorporating Russian Post will increase investment attractiveness, will give ampler opportunities for the investment attraction, will increase decision making speed, and as a result, maneuverability of the company.

«
To become joint-stock company, the Russian Post together with federal executive authorities should do the enormous volume of work. We developed the precise plan of actions which will allow us to complete all procedures in the terms established by the law.
Nikolay Podguzov, CEO of Russian Post
»

Within a transient period of FGUP Russian Post it is necessary to carry out inventory of property of federal state unitary enterprise, to prepare and approve as the decision of the Government of the Russian Federation the transfer act and Charter of joint-stock company, to create governing bodies of the joint-stock company according to the decision of the Government of the Russian Federation, to provide registration of a share issue of JSC Russian Post by the Bank of Russia and entering of records of FTS into the USRLE about state registration of the termination of activity of FGUP Russian Post and creation of JSC Russian Post and also to implement some other procedures. Participation of the Government of the Russian Federation in appointment of governing bodies of JSC Russian Post will guarantee to the population implementation of social function of Mail.

For October, 2018 the corporate structure of future joint-stock company considering the best practices in the field of corporate management is designed and the algorithm of its functioning is worked out. Are defined by key governing bodies in a corporate structure of JSC Russian Post: the only shareholder on behalf of the state, Board of Directors, board and the CEO.

In addition, implementation of institute of the corporate secretary and specialized committees at Board of Directors is provided.

Following the recent and current trends the decision on failure from creation of audit committee in JSC Russian Post is made on structure formation of control authorities. At the same time, control and auditing function in society will implement Committee on Audit for which more expanded powers, Risk management service and internal control, Service of internal audit will be allocated and also to be attracted the external auditor.

In general in a basis of the concept of creation of effective model of corporate management in JSC Russian Post formation of the transparent corporate structure and a system based on observance by all participants of the corporate relations of the principles of openness, transparency, systemacity, predictability and ensuring balance of interests of employees, clients, the shareholder and Board of Directors is put.

Creation of the joint venture with VTB Group

Russian Post and VTB Group signed on September 12, 2018 the agreement on creation of joint venture JSC Natsionalnye Logisticheskiye Tekhnologii for the purpose of project implementation for creation of 38 logistic centers for the whole country. As expected, the created infrastructure will allow to service requirements of both the Russian, and foreign participants of the market of remote trade. Read more here.

Deputies permitted to incorporate Russian Post

The State Duma adopted in the third final reading the Law "About features of reorganization of FGUP Russian Post, bases of activity of JSC Russian Post and about making changes in separate legal acts"[1].

The document provides that Russian Post, being now the federal state unitary enterprise (FSUE), will become the joint-stock company (JSC). At the same time 100% of its stocks will be is owned by the state.

According to the adopted law, Russian Post will have to provide availability to all citizens and the organizations of services of a mail service at respect for equality on use of results of activity in the field of a mail service. Also the enterprise will have to provide: observance of user rights of services of a mail service, transit of mailings in all territory of the country, the rights of everyone to the mystery of communication, stability of network of a mail service and stability of development of a mail service.

Core activities of Russian Post are: a mail service, rendering delivery services and to storage of loads and goods (including to the hardly accessible and remote territories), delivery and issue of pensions and benefits, distribution and delivery of printing editions to subscriptions, rendering transport and forwarding services, informing the population on socially important events, implementation of advertizing activity, collection of money and implementation of the state signs of mail payment (stamps).

Besides, are carried to a field of activity of the enterprise: access to the public and municipal services electronically, rendering financial services (including with the assistance of banks and non-bank credit organizations), activity of the payment agent on acceptance of a payment for utilities and goods and rendering services of telephone, facsimile, telegraph communication and collective Internet access.

Start of the logistic center in Kazan

In Kazan the Logistic Mail Center (LMC) located in the territory of the international airport "Kazan" is brought into commercial operation. In January, 2018 reported about it in Russian Post.

The Kazan Logistic mail center services nearly 12 million inhabitants. Delivery and equipment installation for the center were performed by the Italian company Leonardo-Finmeccanica. This equipment allows to process more than 1 million mailings a day, including more than 150 thousand sendings and the international small packets. Investments of Russian Post into construction and the equipment of the Kazan LPTs made about 4 billion rubles.

Sorting in the center is performed for 3500 post offices. The service area of the sorting center included the Republic of Tatarstan, Mari El, Chuvashia, Udmurtia and also the Samara and Ulyanovsk regions.

The logistic center was constructed in 2016 and started for processing of in-Russian mail in 2017. At the beginning of 2018 in LPTs in Kazan together with FCS Russia the place of the international mail exchange in which there undergoes processing the international mail was organized.

The logistic center is located in the territory of the international airport "Kazan". This location allows to perform unloading of mailings from boards of the arrived airplanes directly in the logistic center that reduces time for their transportation.

According to Russian Post, start of the new Logistic mail center in Tatarstan allows to increase the processing speed of the entering and outgoing mail and to reduce delivery time of departures to addressees. In the territory of LPTs with a total area more than 36 thousand sq.km are located: the place of the international mail exchange, the automated sorting center, section of processing of express mail of EMS. Further opening of the center of hybrid printing and platform for rendering services of the fulfillment (preparation of orders for sending) for operators of Internet trade is planned.

The Kazan LPTS is equipped with modern automated systems of sorting and exchange of mail. As of January, 2018 in the Logistic mail center more than 700 employees work, in process of increase in volumes of the sorted mail it will be in addition created up to 1500 jobs.

2017

Revenue of Russian Post in 2017 increased by 8.1%

Revenue of Russian Post from operating activities in 2017 grew by 8.1% (13.3 billion rubles) and made 178.1 billion rubles (164.8 billion rubles in 2016). Revenues of Russian Post increased in all directions of business. Revenue from mail business grew by 2% from 76 billion rubles in 2016 up to 77.8 billion rubles in 2017, revenue from parcel business increased by 21% from 40.6 to 48.9 billion rubles, and revenue from financial business for 4% from 46.5 to 48.3 billion rubles.

Improvement of financial performance of Russian Post in 2017 in comparison with previous year is caused by increase in efficiency of activity and increase in average monthly development at one worker at 8.8% (from 43.2 thousand rubles in 2016 up to 47.0 thousand rubles in 2017), including due to increase in volumes of mailings.

The actual net profit of Russian Post for 28% exceeded planned targets and was 758 million rubles. At the same time wage fund grew by 5.1 billion rubles as a result of growth by 3.8% of the average salary of workers in 2017 in comparison with 2016 from 20.9 to 21.7 thousand rubles. Staff expenses make 58% of all costs in structure of cost value of the enterprise.

The planned targets on increase in availability of objects and services in the field of a mail service delivered by the Government of the Russian Federation before Russian Post for 2016-2017 are executed for 100% and in a short time, declared on August 10 in the federal mail operator.

«
Our main task — to provide complete availability of mail services to people with disabilities, to make our post offices convenient and barrier-free. It will increase quality of life and will open new opportunities for this category of citizens — the CEO of Russian Post Nikolay Podguzov emphasized.
»

The program of creation of the available environment is developed by Russian Post according to the order of the Ministry of Telecom and Mass Communications of the Russian Federation defining an order and conditions of providing easy access of people with disabilities to objects and services of a mail service. As a result of its implementation in scales of the whole country more than 1800 departments of Russian Post became available. Over 39 thousand post offices perform service of people with disabilities at home.

Information on adaptation of departments of a mail service for handicapped citizens and other categories of people with disabilities is posted on the official site of Russian Post. Hard of hearing persons and to sight and also people with limited mobility can independently use mail services, previously having selected on the website of Russian Post the department of a mail service (DMS), nearest to the house, provided with conditions for service of citizens with disability. Are also specified by RPE, providing to people with disabilities, according to the request of the client, service of a mail service in the residence or remotely.

According to Mail, available departments are equipped with convenient entrance ramps and expected free movement of disabled wheelchair invalids indoors and also equipped with the texts executed by a large print for visually impaired people. At the request of the visitor operators of post offices will duplicate visual and sound information and to render all necessary assistance. It is authorized to enter these premises with seeing eye dogs. In all other post offices with employees additional instructing in an order of rendering services to people with disabilities is carried out.

All departments of a mail service planned to opening will meet the modern requirements of the available environment expected service of physically disabled people. It is supposed that within implementation of the address program for adaptation of objects and services of a mail service for 2017 the number of the departments of a mail service available to people with disabilities will reach by the end of the year 2040.

365 million departures with commodity investments and other results of year

In 2017 the Russian Post processed in total 365 million departures with commodity investments that is nearly 23% more, than in 2016. In particular, the Russian Post processed the record number of the international mailings with commodity investments – 284 mln pcs. [2] that for 26% exceeds an indicator of last year (225 million departures) and more than by 10 times – an indicator of 2012 (21.7 million departures). Export of mailings from the Russian Federation in 2017 grew by 13%, having made about 3 million pieces.

The volume of internal mailings with commodity investments in 2017 grew by 15.5% and was 81 mln pcs. (71 million in 2016). In 2017 the share of Russian Post in the parcel market (CEP) [3] grew by 5 percent points up to 67%.

In 2017 61 new stationary city and rural departments of a mail service, 29 centers of issue and acceptance of sendings (all 550 TsVPP acts), 116 new divisions of a courier delivery in different regions of the country (all 260 divisions work) were open, 13 mobile departments of a mail service are entered, 136 departments of the S-pass format (up to 25 sq.m.) in shopping and business centers, supermarkets are opened and also replication of opening of departments of a new format in regions of the country is begun.

In 2017 the Russian Post updated the transport park. 45 new mail cars were purchased and also 1600 new cars purchased (15% of the motor transportation park are updated). Airplanes of Russian Post TU-204S increased quantity of regular flights from China to Russia. Flights are performed along routes: Shenzhen - Novosibirsk, Hangzhou - Novosibirsk, Harbin - Yekaterinburg, Changchun – Moscow.

Plans for implementation of SKYF drones

At the end of October, 2017 it became known of plans of Russian Post for testing of cargo SKYF drones for delivery of sendings. Read more here.

Plans for opening of five lines of sorting of departures at Koltsovo Airport

Russian Post announced on October 9, 2017 that it together with a customs post Koltsovo Airport (Mail) intends to double the number of pipeline lines of processing of the international mail.

So, by December, 2017 in the round-the-clock mode two pipeline lines will be in addition open for acceptance of the international mail, three more will start in February, 2018. As envisioned by the mail operator, it will allow to increase capacity of the Place of the International Mail Exchange (PIME) in Koltsovo more than twice — to 350 thousand international departures a day. Besides, during the New Year's Eve and New Year's period mailers will almost double the number of staff of change, the number of a customs post will also grow to 64 officials. It is decided to pass to such scheme of work because of significant seasonal increase in volume of loads.

The Ural customs authority and Russian Post agreed about double increase in number of lines of sorting of departures at Koltsovo Airport
The Ural customs authority and Russian Post agreed about double increase in number of lines of sorting of departures at Koltsovo Airport

According to Russian Post, in October, 2017 from Harbin to Yekaterinburg 8 runs and receipt up to 160 tons of the international mail, in December perhaps double increase in number of runs and, respectively, volumes of the international mail are planned.

Meanwhile, peak volumes of the international mailings are predicted at the end of November — the beginning of December, 2017. During this period in China there will take place the sale in this connection from third decade of November growth of receipts of the international mail should increase. Previously, in the mode of a full load of all ten pipeline lines customs officers and mailers will work until the end of March, 2018. It is expected that the Ekaterinburg MMPO will come to the second place in the country (after the Logistic center for Vnukovo) on performance volumes in processing of the international mail.

Cooperation with Post Bank on issue of sendings

On September 7, 2017 Post Bank and Russian Post announced signing during East economic forum of the memorandum of interaction directed to scaling of the project on issue of the pre-paid registered departures with a commodity investment to clients of bank in the client centers of financial institution in departments of a mail service. The signatures under the document were appended by the president-chairman of the board of Post Bank Dmitry Rudenko and the CEO of Russian Post Nikolay Podguzov.

Nikolay Podguzov and Dmitry Rudenko after signing of the memorandum
Nikolay Podguzov and Dmitry Rudenko after signing of the memorandum

In anticipation of the peak period additional windows will allow to increase service rate of clients. An opportunity to address for service is both at acting, and at new clients of bank. The receiver of the mailing can become the client of Post Bank, having issued the free savings account to which not personalized plastic card is issued just before receiving sending. After that the employee of Post Bank in the same window will make issue of sending according to the standard procedure of Russian Post. The client will need to have at himself the passport and the mobile phone.

The pilot project passed in post offices of Moscow and the Moscow region from February to August, 2017. 55 departments of a mail service were involved in it. According to the results of the test the number of the departures issued by employees of the bank grew from 140 in February to 5614 pieces in August. At the same time during development of the project the share of sales of savings accounts in the piloted client centers of departments of a mail service grew to 56%.

«
Implementation of this project became possible thanks to a possibility of synergy of mail and banking business. Pilot issues of correspondence in bank windows showed excellent results, with them also we are happy, and our shareholder on behalf of Mail of Bank therefore the decision on further scaling of the project was made. It is sure, visitors of departments of a mail service will appreciate new service and those obvious advantages which it gives — the president-chairman of the board of Post Bank Dmitry Rudenko said.
»

In plans of Russian Post — gradually to connect to the project more than 3500 client centers of Post Bank in departments of a mail service.

In the nearest future the possibility of receiving sendings (including from online stores) and letters will add "A packet of the online buyer" — a set of options which is available to clients when shopping online the card of Post Bank for the amount from 7.5 thousand rubles (once or for several transactions). "The packet of the online buyer" includes a guarantee of the best price, free return of goods to the sender and free repair of equipment.

The new CEO - Nikolay Podguzov

In July, 2017 Nikolay Podguzov was appointed the new CEO of FGUP Russian Post. He released Dmitry Strashnov directing the enterprise since 2013 from this duty. Strashnov's powers were stopped after the labor contract on July 1, 2017. Read more here.

Division "Mail technologies"

On June 1, 2017 within the St. Petersburg International Economic Forum the Russian Post announced creation in structure of the enterprise of division "Mail technologies" which will be engaged in development of innovations and IT solutions in the mail operator. This structure will concentrate on development of digital products and management of logistics services.

The IT department was headed by the deputy CEO of Russian Post for IT and development of new products Sergey Emelchenkov. In division 140 people already work, it is supposed that the command will increase to 300 people who will be engaged in development of business applications and an output to the market of digital services and products.

"Mail technologies" will deal with logistics issues, namely planning of loading of network, production management and transport, performance monitoring and extraction of an additional income from logistic network of Russian Post. Specialists of this division will also be engaged in consolidation of all online and offline - products of Russian Post in a single automated system which by the end of 2017 should be implemented in all post offices.

Criminal case about charge of awards to Dmitry Strashnov

In March, 2017 the Investigative Committee brought criminal case concerning the director of the department of organizational development Ministry of Telecom and Mass Communications Russia Irina Lapteva. According to the investigation, in April, 2015 she in obviously overestimated size calculated remuneration to the head of Russian Post Dmitry Strashnov. In more detail here.

2016: Growth of revenue by 10.7% to 164.8 billion rubles

The net profit of Russian Post at the end of 2016 was 1.734 billion rubles that for 10% (156 million rubles) it is more, than in 2015 (1.578 billion rubles). Revenue of Russian Post from operating activities in 2016 increased by 10.7% (15.9 billion rubles) and made 164.8 billion rubles (148.9 billion rubles in 2015).

Justification of revenue

  • Parcel business became main growth drivers of revenue. Essential income was also brought by mail business.
  • Important factor of growth of revenue is growth of volumes of mailings in connection with Internet trade development.

For 2016 more than 225 million international departures with commodity investments were processed that exceeds an indicator of last year (128 million departures) and more than by 10 times almost twice – an indicator of 2012 (21.7 million departures). The volume of mail export increased by a third in comparison with 2015.

In 2016 according to the analytical research Association of the Companies of Internet Trade (ACIT) in the market of the goods delivery e-commerce (including departures from foreign online stores and delivery in domestic market) 62% of buyers entrusted delivery of the mailings to Russian Post. It on 11 percent points is higher, than in 2015 – 51%.

In research AKIT it is noted that the volume of domestic market of Internet trade in 2016 grew in pieces by 6% in comparison with 2015, and the market of cross-border trade - for 102%. In 2016 Russian Post processed 225 million international departures with commodity investments that in almost twice more, than an indicator of 2015 – 128 million departures.

In general in 2016 the Russian Post processed 296 million mailings with a commodity investment (in total: internal and foreign) that more than by 1.5 times exceeds an indicator of last year – 194 mln pcs.

Together with it due to automation and process optimization the efficiency and labor productivity increased. Increase in average monthly development at one worker according to the results of 9 months 2016 by the same period of 2015 was 7% (from 39.2 thousand to 41.8 thousand rubles a month).

By 30 times in comparison with 2013 the average daily volume of processing of the international departures (from 50 thousand grew during collapse of 2013 to 1.5 million during the peak period of 2016)

It is important that at an increase in labor productivity the delivery quality improves. Observance of control terms on delivery of letters grew from 54% in 2013 to 85% in 2016, and observance of control terms on delivery of sendings grew from 52% in 2013 to 95% in 2016. From 2013 for 2016 the quantity of claims for 1 thousand departures was reduced by 9 times (from 0.36% in 2013 to 0.04% in 2016).

At the end of 2016 revenue of Russian Post from sales of goods at retail exceeded 17 billion rubles that is 14% more than a similar indicator of 2015. Net income (revenue less purchase cost) the enterprises from retail also increased by 14% and was about 6 billion rubles.

The greatest gain of revenue was shown by "mail" types of goods which in assortment of post offices are given a priority: sales of unmarked envelopes increased by 66%, significant growth was shown by office and paper and clean supplies (for 60%), more, than on a third (35%) sale of book products, increased by 13% – periodic printing editions. Actively sales of the necessities demanded in post offices in rural areas and small localities, so, for example grew, sales of goods of household chemicals, cosmetics and personal hygiene increased by 30%.

Justification of profit - In 2015 and 2016 the Russian Post did not receive subsidies from the state.

Since 2013 the average salary grew by 25.4% and reached 20.9 thousand rubles. For 3.5 years Mail directed more than 22 billion rubles to wages increase. So for example in 2016 the Russian Post directed 8.3 billion from which: 7.4 billion rubles - on salary increase to employees of the main production (employees of post offices, drivers and also production personnel of post offices and logistic centers), and 900 million - on implementation of a new system of awarding of employees of departments of a mail service. The wages rise — for 11%. It considerably exceeds rates of inflation. The wages rise of Mail of the Crimea is a separate federal state unitary enterprise — reached 23.2 thousand rubles that is 27.7% higher than an indicator of 2015.

2015

Growth of net profit by 28% to 1.5 billion rub

The net profit of Russian Post at the end of 2015 was 1.578 billion rubles that for 28% (343 million rubles) it is more, than in 2014 (1.235 billion rubles). Revenue of Russian Post in 2015 increased by 6% (8.6 billion rubles) and made about 149 billion rubles (140.4 billion rubles in 2014).

Revenue of Russian Post increased in all key directions of business: mail business (+4%), parcel business (+19%), financial services (+2%). Income from a property complex grew by 5%. In a year the share of Russian Post in the parcel market (CEP) grew by 12% up to 51%, and in the market of written correspondence for 1% up to 83%.

Improvement of financial performance of Russian Post is caused by growth of efficiency of activity and increase in average monthly development at one worker at 7% (from 37 thousand rubles in 2014 up to 39.6 thousand rubles in 2015), including due to permanent increase in volumes of the entering international mailings.

At the end of 2015 the Russian Post processed 128 million international mailings [1] – it is 64% more, than in 2014 and 3 times more, than in 2013. At the same time the quantity of claims from clients continuously decreases: at the end of 2015 the number of complaints on all channels of addresses decreased by 55% in comparison with 2014.

Reduction of production costs had an impact on growth of net profit of the enterprise on 3% from 27.5 billion rubles in 2014 to 26.6 billion rubles in 2015. It is in many respects caused by increase in efficiency of procurement procedures and continuation of reforming of logistic infrastructure. From 2013 to 2015 costs for one conditional departure were reduced by 8.3% (from 1.06 rubles to 0.97 rubles). At the same time observance of the standard for delivery of sendings increased from 65% in 2013 to 93.3% in 2015.

At the end of 2015 revenue of Russian Post from sales of goods at retail exceeded 15 billion rubles that is 6% more than a similar indicator of 2014. Net income (revenue less purchase cost) the enterprises from retail increased in 2015 in comparison with 2014 by 16% and made about 5.3 billion rubles.

Organization of Post Bank

In 2015 the decision on the organization of mail bank was made. On January 28, 2016 the Russian Post and VTB 24 sign a document package about creation of Post Bank. In three years of c of the beginning of the project opening more than 20 thousand windows of bank in 15 thousand departments of a mail service is planned.

As to one of beneficiaries of the project creation of Post Bank can bring to Russian Post till 2023 60 billion rubles of income. This amount includes 47 billion rubles of infrastructure payment and 13 billion rubles – income in a type of dividends.

Redemption of the domain pochta.ru

In June, 2015 it became known that Russian Post designs the new website on the domain pochta.ru. Upon transition to the website pochta.ru the page with the message opens now: "New website of "Russian Post'".

In a domain card on the website of Ru-Center it is specified that the owner of Pochta.ru is the Media World company managing non-business assets of RBC media holding which controlling shareholder is the group of ONEXIM of Mikhail Prokhorov.

"The domain will be redeemed. At the moment the transaction in a closing stage. Considering huge social value of Russian Post as link between the population and the state transaction amount will be symbolical" — told "Rambler-Novostyam" in the press service of mail operator.
"Sale of the domain pochta.ru, became the completing transaction on sale of entertaining assets of Media of the Worlds — the CEO of this company Alexander Kononenko told Rambler of News.
"Sale of such sonorous domain as pochta.ru, a milestone event for Runet. For understanding and storing of domain name which can be associated as much as possible with Russian Post it is difficult to provide simpler. I think that in total with the updated concept of promotion this transaction will give very positive effect for image of Russian Post and its active development on the Internet" — Kononenko told.

By agreement with the new owner of the domain and new owners of the QIP Mail, the continuous operability of mail of all users who have e-mails in the zone @pochta.ru will be performed. "It was an important condition transaction" — Kononenko explained.

Russian Post announced start of the new website. Then the federal state unitary enterprise reported that the beta of the new website of Russian Post is developed as a part of the contract on creation of the information system "Portal of Complex Services". A contractor is the Moy region LLC company, the cost of the general contract is 39.78 million rubles.

2014

For 2014 revenue of Russian Post in comparison with 2013 increased by 5.5% and made 140.4 billion rubles. At the end of 2013 this indicator was 133.1 billion rubles. The average salary at the enterprise in 2014 grew by 11.4% up to 18.6 thousand rubles a month.

Also labor productivity of employees of Russian Post grew. At the end of 2014 this indicator reached 37 thousand rubles a month on one employee that is 6% more, than in 2013.

The net profit of FGUP Russian Post in 2014 was 1.2 billion rubles against 24 million in 2013.

Reduction of time of passing of written correspondence in Russia is recorded. Average terms of delivery of the international mailings are reduced. In 2014 the actual delivery dates in the Central Russia averaged 7–10 days, over the country — 15-20 days. Two years earlier average term of delivery of the international sendings made 1.5-2 months. Also the situation with terms of transfer of the mailings EMS improved.

Appointment of housing and public utilities as GIS operator

In July, 2014 Russian Post was appointed by GIS operator of housing and public utilities [1] (in more detail).

2013

Growth of revenue by 3.2% at the end of year

Revenue of the enterprise increased by 4.1 billion rubles (3.2%) and reached value of 133.1 billion rubles.

Income from mail services was 51.8 billion rubles, having exceeded the level of 2012 for 7%. Income from sendings and express delivery increased by 10% and was 17 billion rubles. Volumes of the entering international departures increased by 94%, their quantity was 170.6 million departures a year. At the same time the high-marginal segment of financial services showed decrease by 0.6 billion rubles (1.3%) owing to outflow of clients in the banking sector.

Taking into account social loading of the enterprise (net loss from providing universal communication services (PKD), losses of income on distribution of periodicals and functioning in the region of the Far North made about 5.5 billion rubles in 2013), expenses for the same period grew only by 1.8 billion rubles (1.3%). When preserving the state grants at the level of 2012 of 5.4 billion rubles the comparable EBITDA value had to be 7.1 billion rubles.

At the same time the actual indicator of EBITDA was affected by the solution of the management to raise (for the first time in three years) the salary to workers in 17 million-plus cities that led to additional expenses in the amount 1.3 billion rubles. Along with it the level of the state support decreased by 0.7 billion rubles – due to compensation on a subscription. As a result the indicator of EBITDA was reduced by 0.8 billion rubles to the level of 5.1 billion rubles.

The cash flow from operations improved and made 9.1 billion rubles that it is higher than a past for about 2 years of billion rubles (28.2%) due to optimization of an investment portfolio.

Resubordination from Rossvyaz to the Ministry of Telecom and Mass Communications

The prime minister Dmitry Medvedev gave in April, 2013 FGUP Russian Post to maintaining the Ministry of Telecom and Mass Communications. Necessary for this action he charged to complete all within three months. Before Mail submitted to Rossvyaz.

Collapse of distribution of foreign sendings

April, 2013: From abroad at the Russian customs not customs officers, and FGUP Russian Post are guilty of accumulation of sendings. It is said in the official press release of the Federal Customs Service posted on the website of the department.

FCS explained that accumulation forms because Russian Post irregularly exports sendings from some places of the international mail exchange in others. Besides, in FCS accused federal state unitary enterprise of periodic software glitches.

With respect thereto customs officers recommended to Russian Post to create the modern centers of processing of the international mailings, to create new places of mail exchange and to upgrade technologies. FCS highlighted that the jam at customs is not connected with the shortage actually of customs officers.

Russian Post which found out that on the Moscow customs posts and at the airports about 500 tons of the international mail accumulated complained of staff shortage at customs earlier. FCS noted that statements of this sort were not approved with department. They also disproved digit in 500 tons, having noted that the difficult situation arose only in Sheremetyevo where 157 tons of mailings accumulated[4].

Russian Post and FCS regularly clash because of the international mailings. Their volumes because of Internet trade development repeatedly increased in recent years in this connection sendings from abroad can go to clients in Russia within several weeks, and in some cases — and months.

Main directions of development of FGUP Russian Post

The Minister of Telecom and Mass Communications Nikolai Nikiforov designated in the summer of 2013 the main directions of development of FGUP Russian Post and said that provision of services in electronic form is the integral condition of development of the mail industry. By 2015 the system of provision of services by the principle of "one window" will be implemented in 5 thousand post offices, and by 2017 — in 10 thousand post offices. At the same time by 2017 the task to provide rendering not less than 100 million public services a year based on post offices is necessary.

The new head of Russian Post Dmitry Strashnov noted that in the organization closely deal with issues of improvement of service quality and set an ambitious task to become the company creating new standards in rendering mail services. In particular, measures are taken for prevention of repetition of a situation which developed in connection with accumulation of not sorted mail at the airports of the Moscow air hub earlier. The head of the enterprise added that at the time of his taking office the volume of mail accumulations in the international exchange bureaus was about 900 tons whereas now this indicator is about 200 tons.

At the Ministry of Telecom and Mass Communications the expert advice on development of the mail industry which will include market participants, representatives of non-commercial associations and authorities will be created. It is planned that k2018 to year the indicator of satisfaction of the population with quality of mail services will reach not less than 60%.

2012: Growth of revenue and net profit

According to the official statement of Russian Post, at the end of 2012 income on one post office grew by 7% (up to 258 thousand rubles a month). Total sales of the federal mail operator increased in a year also by 7% and were 129 billion rubles. Net profit increased by 2%, to 813 million rubles, and investment - for 31%, to 11.2 billion rubles.

Russian Post independently compensated uncovered by the state losses from rendering socially important services in rates below cost: 1.9 billion rubles - on public services of a mail service in the region of the Far North, 2.8 billion rubles - on subscription services, 1.2 billion rubles - on universal service of communication in data transmission and providing Internet access, 3.5 billion rubles - on service of delivery of pensions and other social payments. The enterprise directed 8.6 billion rubles to a covering of losses from the content of 28 thousand unprofitable rural departments of a mail service.

Nearly 47% (against 44.7% in 2011) revenues were generated by mail services, income from which grew by 12% and made 60.3 billion rubles. Financial services income and pension payments and benefits increased by 3.4% and made 47 billion rubles - 36% of total sales. The block of commercial services brought to the enterprise about 21.6 more billion rubles.

During 2012 the enterprise provided transfer of 1.636 billion units of written correspondence, having exceeded an indicator of last year for 7%, and nearly 53 million sendings.

2011

In 2011, according to forecasts (January, 2011), revenue growth of Russian Post will be 12% (to the level of 118.2 billion rubles), an increase in labor productivity − 17%, growth of the average salary at the enterprise − 12%.

For 2011 the federal mail operator plans the investments in the amount of 14 billion rubles with growth in relation to 2010 for 73% and emphasis on four directions: construction of ASC, upgrade of front offices, upgrade of logistics and implementation of modern innovative technologies.

In 2011 implementation of the concept of the innovative development developed by the enterprise within which such areas of work as are selected will continue: automation of the main production processes (creation of ASC), creation of a uniform complex of transport and logistics systems on a basis GLONASS/GPS , etc.

Special attention in 2011 will be paid to preparation for incorporating the enterprise and further project development of creation of "Mail bank of the Russian Federation" and also transformation of an organization structure of Russian Post with selection of key activities of the enterprise in separate business units for the purpose of increase in efficiency of commercial development of the federal mail operator.

2010: Growth of net profit by 57% to 480 million rub

In 2010 Russian Post continued dynamics of positive development begun in 2009 which was expressed in growth of total revenue, made 105.4 billion rubles, in work performance improvement, in recovery of investment process and upgrade of infrastructure of a mail service and also in significant growth of a financial result. Net profit in 2010 reached 480 million rubles, for 57% having exceeded result of 2009.

  • 41% of revenue are received by Russian Post from rendering mail services,
  • 37% − from rendering financial services,
  • 2% − from express delivery, and
  • 20% − from retail and other network services.

The most active growth, as well as in 2009, was shown by traditional leading services. Among them:

  • mail service "Departure of the 1st class" (revenue growth of 35%, volumes – 30%),
  • express delivery of EMS Russian Post (revenue growth of 56%, volumes − 41%) and also
  • perspective financial service − payment acceptance for benefit of the third parties (growth of number of the accepted payments - 5%, volumes of the accepted payments - 26%).

At the end of 2010 presence of Russian Post in a number of the highly competitive markets extended. So, for example, the share of the federal mail operator in the market of express delivery grew to 20%, and a share in the market of financial services in a segment of payment acceptance − to 22%.

In general, according to expert evaluations, now the enterprise for sales amount takes the 1st place in the market of mail services, the 14th place − in the market of financial services, and the 27th place − in the retail market.

Besides, it is noted that labor productivity of employees of Russian Post grew by 17% in 2010. Investments of the federal mail operator increased by 60% (up to 8.1 billion rubles). From them on creation of network of the automated sorting centers 13%, were directed to updating of the equipment − 29%, to upgrade of technology and information and communication infrastructure − 29%, to updating of the transport park and upgrade of logistics − 11%, to reconstruction of objects of a mail service and retrofitting of RPE − 18%.

In 2010 Russian Post starts a number of new commercial projects: on the market the new product "Forcing" − urgent money transfer from a point up to a point less than for an hour (the service is already available in a third of post offices, and in 2011 as it is planned, it will appear already in half of RPE) is implemented, sale of mobile phones within the complex project "Mobile Mail" including also payment acceptance for cellular communication and the Internet, execution of contracts of mobile operators and also sale of payment cards is begun.

The organization of public points of access to state services based on departments of a mail service of Russian Post became highly demanded solution as acceptance by the State Duma Federal the law of July 27, 2010 No. 210 – the Federal Law "About the Organization of Providing the Public and Municipal Services" liquidated regulation about providing these services only at a corporal appearance of the applicant in executive public authorities and local government.

The extensive and geographically distributed network of front offices of Russian Post including 42 thousand objects of a mail service which nearly 60% PKD is equipped allows to provide in the long term to nearly 100% availability of state services to one and all citizens of the Russian Federation including living in remote and hardly accessible settlements.

Notes

  1. to Russian Post prohibited to dismiss employees and to reduce departments
  2. Data on processing (in total: import, export, transit) the international departures with commodity investments (sendings, small packets, shipments of EMS)
  3. Data of AKIT on the market of CEP (Courier, Express, Parcel) in 9 months 2017, including the international and internal departures with a commodity investment
  4. Customs officers declined all responsibility for a mail jam