Translated by

Sber of the Solution Sber Solutions



Sberbank of Russia - 100%



Intercomp works at the market of services of outsourcing since 1994 and is one of the largest players in this area in Russia. In 2018 it was purchased by Sberbank.


2019: Start of services of outsourcing Sber Resheniya

On May 24, 2019 Sberbank announced start of a service line of business process outsourcing under the Sber Resheniya brand. It includes services financial, HR, operational, legal outsourcing and also online services (accounting, personnel records and others).

Services are created based on Intercomp company outsourcer which Sberbank purchased at the end of 2018. The bank made the decision on its rebranding affecting both visual components of a brand, and the strategy of the company.

Based on Sber Resheniya it is going to develop new technology products. Services of outsourcing will be integrated into products of an ecosystem of Sberbank. In bank calculate that they will allow to propose to clients targeted solutions and also will simplify and will accelerate performing transactions.

New line Sber Resheniya is a continuation of our work on the maximum business process automation of clients, - noted in Sberbank.

German Gref told about the purposes of a new brand on annual meeting of shareholders<i> (photos are the Prime)</i>
German Gref told about the purposes of a new brand on annual meeting of shareholders (photos are the Prime)

At the same time, acting at shareholder meeting on May 24 which was broadcast on the Internet, the chairman of the board of Sberbank German Gref reported that a task Sber Resheniya - not only service of own ecosystem of bank, but also "gaining outsourcing market".

Gref placed a particular emphasis on outsourcing of accounting services: he said that Sber Resheniya will undertake a lot of such work of small and medium entrepreneurs and over time will replace with himself "huge army of accountants". Sber Resheniya will render these services cheaper and quicker, than accounting services of the companies, he calculates.

At the time of rebranding at Intercomp, working at the market since 1994, there are more than 1 thousand clients.

Sber Resheniya have 9 service centers and 5 centers of examination and methodology. Sber Resheniya acts as the partner ADP company – the largest global provider of business process outsourcing.

2018: Sberbank took 100% of shares of Intercomp

On November 27, 2018 Sberbank announced TAdviser closing of the transaction on acquisition of Intercomp company, the player of outsourcing market of business processes in Russia. The bank took 100% of shares of the company at group of investors led by Elbrus Capital fund. The parties signed legally binding documents in September, 2018. The transaction was closed after receiving regulatory approvals, including from the Bank of Russia and FAS.

Photo: Sberbank enters outsourcing market of business processes with purchase of Intercomp

As representatives of Sberbank noted, business process outsourcing is one of strategic directions of an ecosystem of financial institution. According to them, acquisition of Intercomp will allow bank to create based on the existing company of the large-scale player in the field of business process outsourcing (BPO, business process-outsourcing) and automatic services on a subscription (SaaS) for different segments of business.

Sberbank made several large-scale technology and process and organizational transformations of the supporting functions and accumulated extensive experience of building of processes of customer service, in terms of the scope of comparable with global providers of services. Consolidation of experience of bank and examination of Intercomp in the field of personnel and financial outsourcing will allow to improve qualitatively the offer of an ecosystem of Sberbank for clients — Lev Hasis, the First Deputy Chairman of the board of Sberbank is convinced.

It is expected that embedding of service of business process outsourcing in an ecosystem for legal entities will give the chance to clients of group Sberbank to receive complex offers, uniform client experience both on bank, and on non-bank service, to develop more effectively, concentrating on business solutions, not being distracted by the supporting business processes.

After acquisition of Intercomp by Sberbank scaling of business at the expense of an exit in new segments (for example, micro and small business) and also due to increasing sales through banking channels, expansions of a product line, increases in efficiency of operating activities of the company thanks to advanced technologies is planned. Further development of the company, its integration into an ecosystem of bank will be coordinated by the Corporate and Investment Business block headed by the vice chairman of the board of Sberbank Anatoly Popov.

The current and future clients of Intercomp will be able to take advantage of consolidation of competences of group Sberbank and the outsourcing company. At the same time, according to bank representatives, the transaction not only will create a number of opportunities for clients of Sberbank, but also will promote improvement of a business environment in Russia in general.


Regional presence

Intercomp integrates more than 750 specialists at offices of the company in Moscow, St. Petersburg, Nizhny Novgorod, Ryazan, Kiev, Almaty, Astana and Baku, guaranteeing the uniform standard of the high level of service in all regions of presence. The operational centers work in Ryazan, Nizhny Novgorod, Kiev and Almaty.

According to data of an independent ranking of the international RAEX group (RAEX) for 2015, since 2009, the moment of its basis, Intercomp wins first place among the largest Russian companies working at outsourcing market of accounting functions.


In Intercomp portfolio more than 800 clients whom the large domestic and international companies from more than 30 industries of business, for example, Shell, Nokia Networks, Ingosstrakh of ONDD, Deutsche Bank, 3M are among, Kimberly Clark, etc. Some clients work with Intercomp more than 15 years.

The Intercomp company provides the services to the companies of different scale with the number of staff from 1 to 14,000 people from commercial and budget sectors. In 2012 Intercomp of TsBU LLC specializing in rendering services in support of accounting processes and financial and economic activity to public institutions of federal and local importance was created.


For 2013 the regional centers are provided in Houston, Budapest, Geneva, Dubai and Moscow. Intercomp Global Services has a processing center in the city of Ryazan and branches in St. Petersburg, Kiev (Ukraine) and Almaty (Kazakhstan).

In 2013 the Intercomp company in which over 500 people work services more than 500 international and regional companies. Intercomp executes payroll calculation for more than 70,000 employees of the companies - clients monthly. The Intercomp company is certified according to the Standard of SAS 70 Type II.


  • The company is founded in Houston and works at the market of Russia and the CIS since 1994.
  • The Intercomp Global Services company of one of the first implemented outsourcing business processes as type of service in the market of Russia and the CIS.