ServiceNow

ServiceNow is a company that provides cloud service, SaaS for enterprises and organizations. ServiceNow Focuses on transforming information technologies by automating and standardizing business processes, as well as consolidating them throughout the enterprise. Organizations use the ServiceNow service to create a unified reporting system for enterprise information technologies, reduce operating costs and increase their efficiency. Also, according to Gartner analysts, ServiceNow occupies a leading position in the field of ITSM solutions (IT Service Management). The company offers a single cloud platform for automating the lifecycle of IT services, managing projects, personnel, resources, risks, etc.

Customers ServiceNow use the company's platform to build applications in-house and automate other processes unique to their business requirements. Service Now services are used by more than 2500 customers. The company is a provider of ITSM services.

Performance indicators

2018

As of October 2018, the market capitalization of ServiceNow is more than $30 billion.

2014

Growth of ITSM-services 61% in the third quarter of 2014.

History

2021

Purchase of a platform developer to automatically test and update software DotWalk

In mid-November 2021, ServiceNow announced the acquisition of DotWalk. The financial component of the transaction is not disclosed. More details here.

Purchase of Mapwize space mapping software developer

In early August 2021, ServiceNow bought the French software developer for mapping rooms and navigation Mapwize. The financial terms of the transaction are not disclosed. More details here.

Purchase of Swarm64 DBMS Acceleration Platform Developer

On August 5, 2021, ServiceNow announced the acquisition of Swarm64, an open source software provider that speeds up transactions and SQL queries in DBMS PostgreSQL. It is planned to complete the transaction in the third quarter of 2021, the terms of the acquisition were not disclosed. More details here.

Purchasing Lightstep Smart Development Platform Developer

In mid-May 2021, ServiceNow announced the acquisition of the Lightstep platform to expand the capabilities of monitoring cloud applications by DevOps engineers. The financial terms of the transaction were not disclosed, the company plans to complete the acquisition in the second quarter of 2021. More details here.

RPA Intellibot Solution Developer Purchase

At the end of March 2021, ServiceNow announced the acquisition of the developer of solutions for robotic process automation (RPA) Intellibot from Hyderabad (India). The financial terms of the transaction were not disclosed. More details here.

2020: Purchase of AI solutions developer for enterprises and stores Element AI

At the end of November 2020, ServiceNow announced the acquisition of Element AI. The company did not disclose the financial component of the contract. According to the publication TechCrunch, we can talk about the amount of $500 million. It is planned to close the deal in early 2021. More details here.

2019: McDermott Bill is the new CEO of ServiceNow

On October 22, 2019, the manufacturer of cloud automation solutions business processes ServiceNow announced the appointment Bill McDermott of a new CEO. He will head the company at the end of the year. More. here

2018: Purchase of FriendlyData

Starta Ventures On October 11, 2018, the group announced TAdviser that from the Belarusian startup FriendlyData second set - rossiyskoAmerican Starta Accelerator (2016), it was bought by ServiceNow, the developer of the cloudy optimization platform. business processes The parties do not disclose the amount of the transaction. More. here

2017: John Donahue - new CEO of ServiceNow

On February 27, 2017, ServiceNow announced the appointment of John Donahue as the new CEO. The statement on the change of management brought down the company's quotes, because, according to analysts, the new CEO significantly reduces the chances of selling the vendor. The details are here.

2014

In 2014, ServiceNow first entered the Russian market as a competitor to enterprise-class IT service management solutions providers - BMC, Hewlett-Packard, CA.