East Mobile

East Mobile is software of mobile bank from PJSC CB Vostochny.

2020: Start of service for repayment of the credits cards of other banks

On January 20, 2020 East Bank reported that his clients had an opportunity in the Internet bank and Mobile Bank services to pay the credits of Vostochny bank from cards of third-party banks without the commission.

The service extends to cards payment systems VISA WORLD, MasterСard and Maestro.

Advantages of repayment of the credits in Internet-bank and Mobilny bank services:

• it is not necessary to stand in queues: it is possible to use services at any time, in any place with Internet access;
• fast transfer of funds for the account (if transaction is made till 6 p.m. Moscow time, then transfer happens within several minutes);
• it is not necessary to enter data manually that will allow to avoid errors: the credit product is selected from the menu from the list, all details of transfer are already completed, it is enough to click "Fill up" and confirm transaction with the password;
• it is possible to save details of the payment card, to create a transfer template for simplification of the subsequent payments;
• services allow to execute other operations on the credit – to browse detailed parameters of the credit, the payment schedule, a remaining balance of a principal debt and the accrued interest, to register the application for early repayment.

2019

Start of service of money transfers together with Zolotaya Korona

On July 31, 2019 Vostochny bank reported that with together with payment system "Zolotaya Korona" starts service money transfers through mobile and internet- bank. This service will allow without excess efforts to transfer money – both on Russia, and to the countries of the FSU and beyond. Among the countries available to money transfer through a system Zolotaya Korona in remote services of East Uzbekistan Tajikistan Kyrgyzstan Azerbaijan Moldova Belarus Greece Cyprus Italy Spain France Germany, Czech Republic and others. For July, 2019 it is possible to transfer money to 26 countries.

Money transfers are made out online through mobile and Internet bank of East, and their receiving is possible within several minutes after sending in any service point of Zolotaya Korona service. For receiving transfer it is not obligatory to be the client of East. The transfer commission depends on the direction and makes from 0.7%. A day limit on transfer – 100 thousand rubles. In a month it is possible to transfer up to 300 thousand rubles.

At the same time for the most popular directions of transfers to the CIS countries in East the profitable commission when translating is set through mobile and Internet bank: for example, economy when sending to Tajikistan and Kyrgyzstan makes up to 0.5% of amount of transfer in comparison with the transfer made through bank department.

To make transfer, the user mobile or Internet bank of East needs to select in the menu of remote service the item "New Payments and Transfers", then – "Transfer Zolotaya Korona". For this purpose it is necessary to specify the amount of transfer, a country name and the cities and also the Full Name and the phone number of the receiver. A transfer is made from the ruble account in rubles, but to receiving it is possible to select US dollars or euro. In this case converting will be performed at the rate of a payment system. At transfers to Georgia, Moldova, Azerbaijan and Kyrgyzstan also converting in local currency is available.

After transfer commission its status will be displayed in the list of transactions of the client and when the translation is got, the sender will be able to see it in Internet bank.

Start of personal credit proposals

On June 26, 2019 Vostochny bank announced updating of mobile bank on platforms iOS and Android. Summer updating simplified interaction of users with the application, made it more personalized.

The main innovation of the next release – personal credit proposals which will allow clients to receive money, without leaving mobile application. Now on the homepage of mobile bank the client of East can see already calculated and previously approved credit. That to receive it, it is necessary to get acquainted with conditions, to fill out the request and to sign documents (signing is performed by input of the code received by the client in the SMS). At the same time it is not necessary to visit office of bank to receive money. After final approval of the request money will arrive into specially opened credit account and will become available to use. Thus, it is possible to obtain the credit according to the personal offer within 10-15 minutes.

According to developers, the mobile bank allows to reissue the card which was lost or validity period of which comes to an end. For this purpose it is enough to leave the request in mobile bank, to wait for the notification of the readiness and to take away the card in time, convenient for itself in department of East.

During the summer period East reminds of special options of mobile bank for comfortable and safe stay on a holiday. So, through mobile bank the client of East can:

• notify bank on trip abroad. It is the important procedure which will help to avoid blocking of the card in connection with suspiciousness of transactions.
• pay purchases smartphone. For this purpose it is necessary to add the card in advance in Google Pay, Apple Pay or Samsung Pay.
• buy and sell currency without need to look for bank department or an exchange point.
• pay the credit, even being in other country. The main thing that the Internet was connected.
• save on a travel, compensating expenses on tickets, hotels and lease of a car through mobile bank if it has "A card of the traveler" from East.

It is possible to update mobile bank for iOS in App Store shop, for Android – in Google Play.

Availability of the solutions Digital2Go

After implementation of the updated RBS on all network of bank across the territory of the Russian Federation East on May 6, 2019 the Vostochny Bank reported that it together with BSS suggests small and medium business to use solutions of the Digital2Go platform in a format of mobile banking. Read more here.

Availability of the choice of categories of the raised cashback

On March 29, 2019 East" announced updating of mobile bank on platforms iOS and Android. Spring updating brought additional functions and simplified interaction of users with the application.

For example, the choice of categories of the raised cashback in mobile bank became available to credit card holders with the rewards program "CASHBACK". Earlier given functionality worked only in Internet bank. The innovation gives to clients even more convenient method of thin setup of the rewards program of credit cards under the needs.

It is possible select one of 5 groups of categories which allow to save considerably on the largest budget expenditures from mobile bank for only two clicks, it is enough to come into the section of Card, and then into the subsection "Bonuses".

Earlier clients of East had an opportunity not only to submit the application for the credit through mobile bank, but also practically at once to receive it. For this purpose it is necessary to come into mobile bank and to select the item "Request for the Credit". In mobile bank it is possible to receive up to 200 thousand rubles without visit to department. The decision on the request is made in several minutes. In case of approval to the client the credit account into which money will arrive practically at once will be opened.

Mobile bank – the main point of interaction of bank with the client therefore we pay special attention to development of this service. The trend on expansion of functionality mobile and Internet services only amplifies, and the mobile bank already turned into a versatile tool which allows to solve practically all basic problems of management of the finance", – Alexey Kazakov, the director of the department of digital business noted

It is possible to update mobile bank for iOS in App Store brand store, for Android – in Google Play.

2016

Upgrade East of Mobile

On February 19, 2016 the Vostochny bank announced upgrade of Internet bank and final transition to this version of software since February 29, 2016.

In this version of a product as the press service of bank stated, clients of East online can obtain information on accounts and cards, to pay housing and communal services, cellular communication and the Internet, to enter payment on the credits in PJSC CB Vostochny and other banks.

Screenshots of an application window (2015)

Functions of search and payment of penalties of traffic police, transfers are available to individuals in bank, in other bank and others.

In this updating of Internet bank online, instant blocking of cards became available opening of deposits.

Last year specialists of East did a great job on improvement of functionality of our Internet bank, made it even more conveniently, more reliably and more safely. According to the research conducted in December, 2015, 61% of clients of East are ready to advise the updated Internet bank to the friends and acquaintances, and 88% of respondents consider convenient transactions which can be carried out in it. Alexey Kazakov, director of electronic business of Vostochny bank

Release of mobile application

On January 15, 2016 the Vostochny Bank announced East of Mobile release of the version of mobile application.

In a product the graphical interface and navigation is processed, useful functions and services are added. Information on products is structured, all details and conditions are available.

Screenshots of an application window (2016)

Mobile application East of Mobile helps:

• obtain the complete information about accounts, maps, the credits, deposits;
• do transfers to the address of any physical persons and legal entities;
• repay the credits and fill up deposits;
• make payments for phone, the Internet, housing and public utilities, etc.;
• make payment on the templates configured through Internet bank;
• find on a document number and instantly and pay penalties of traffic police and state. services;
• convert money between accounts in different currencies;
• pay online games and the Internet - purchases;

Using mobile bank safely and conveniently:

• block and unblock the card;
• export details for payment on the credit, to instantly pay the credit from the account;
• check "tape" of transactions, the card statement or the account, the payment schedule on the credit;
• find the next ATMs, terminals and bank departments.

Obtain information on currency rate and special offers from bank.

The previous version of mobile application is available to use, however, as developers said, it will stop work until the end of the first quarter 2016.

There are no doubts that our new mobile bank advances a number of analogs and makes the worthy competition to the best solutions in the market. But the main thing - it makes life of our clients considerably easier, more conveniently and more mobile. On functionality the application is practically not inferior in anything to our new Internet bank. And it is not a limit: we will increase further its opportunities, regularly adding new features and technology services, including really advanced, for example, push-notifications and transfers between clients by the phone number with the choice of the receiver from the notebook. Alexey Kazakov, director of electronic business of Vostochny bank