StorytelBot

Main article: Chat-bot Virtual interlocutors

2020: Submission of the solution StorytelBot

On August 12, 2020 Storytel announced start of the solution StorytelBot – audiobooks, lectures, podcasts, audioseries and many other things.

Given telegram-bot allows to pick up audio content for a genre, the emoji ("not come off", "terribly", "sets thinking", "is fascinating", etc.) or to find the most relevant, then to listen to a fragment from the work and to read the summary. All audiobooks are selected manually and recommended by editors of the supplement.

For us each user special. For this reason we constantly look for solutions thanks to which he will be able to find content, interesting personally for it. We built in the trained algorithm a Storytel-bot. He studies behavior of everyone who uses a bot, and at clique "I do not know what to listen to" will offer what to select, taking into account the revealed tastes, – Anton Nesterenko, the head of new projects in Storytel comments.

In a bot the vector model for selection of audiobooks at clique on the "I Do Not Know What to Listen to" button is implemented: the more often the listener uses a bot for selection of books, the more precisely that will offer the book on the basis of his preferences.

The automated assistant on search of audiobooks will be useful not only to subscribers of service, but also those who only gets acquainted with audiolibrary, – among its functions the possibility of registration is built in Storytel and addresses to technical support.

Also we use Natural Language Processing (NLP) together with Word2Vec for the most repeating questions in support of Storytel. A system analyzes the address of the user and issues it the answer which is most suitable on sense. If to the user it is unclear, then the request in support is created and the answer to this question comes to a bot, – Anton Nesterenko specifies.