Mastertel Virtual PBX

The virtual PBX - the service intended for ensuring work of call centers, management of the entering and outgoing calls without binding to physical office of the consumer, the organization of audio conferences.

2020

Providing free access to epidemic time

On March 27, 2020 the Mastertel company, the telecom operator providing in Moscow and in St. Petersburg a full range of services of fixed connection for the organizations of any scale reported that it will support business subscribers for the period of the actions directed to restriction and a stop of spread of an infection.

For the purpose of support to the Russian business in the current conditions connected with spread of an infection, the Mastertel company is ready for time of the introduced business work restrictions to non-paid provide remotely operated virtual services. It is, first of all, about services of the virtual PBX for ensuring work of call centers, management of the entering and outgoing calls without binding to physical office of the consumer and also service of audio conferences.

Structure of service Virtual PBX

For March, 2020 enter service:

• The phone number, the subscriber can select the comfortable phone number from the free number capacity which will be provided by subscriber department or via the website bitell.ru.
• Unlimited internal calls, including between remote offices where they were.
• Short numbers (a fast set of numbers of internal and external subscribers in format 1XX, 2XX, etc.).
• Conference communication. Allows to integrate participants for discussion of detail designs.
• Flexible routing. The subscriber can independently set processing rules and readdressings of calls depending on time of day, a day of the week. Rules allow to readdress a call on the auto attendant, voice mail, the fax, the mobile phone, stationary phone or any other attached device.
• IVR (greeting). The intelligent system which loses phoned a corporate greeting directs a call to group or the private room, voice mail, will organize queue and many other things.