OnlinePBX Virtual PBX

OnlinePBX represents completely cloud telephone exchange, she allows to organize call processing, arriving on SIP number or to the IP address at calls in the VoIP systems and calls from websites. Using OnlinePBX, it is possible to select any SIP provider, to create any scheme of routing of a call and to connect any number of subscribers. At the same time modular system architecture allows to use and pay only those services and components which are necessary for the company at present.

The OnlinePBX virtual PBX announced in May, 2013 integration from cloud amoCRM. Now any company can organize professional service of the clients, without installing the expensive equipment and the software.

The Online ATS company announced emergence of new expansions for cloud telephone exchange of OnlinePBX. Now users of service can not only provide connection of the employees to a corporate telephone network in every spot on the globe, but also configure hands-off processing of incoming calls by means of a cloud customer relationship management system – amoCRM.

To begin work with OnlinePBX, it is necessary to configure the virtual PBX for work with the line of any SIP telephony, and for start of amoCRM it is enough to connect IP phone to the computer. In case of work with OnlinePBX routing of calls happens in a cloud environment by the rules set by the user. Thanks to OnlinePBX Websocket API users of amoCRM had an opportunity to open the client's card at an incoming call; if number calling is not found in base of clients, it is possible to create instantly a new card and also to make calls one click. Besides, users can browse statistics, listen to a call recording.

The OnlinePBX service is already used by about 2000 companies having offices in different regions of Russia and abroad. The convenience of work with a cloud service is complemented with ample opportunities of integration – it causes the growing popularity of the platform. Now the works on connection to API OnlinePBX of several more large online of CRM systems are completed that will allow the companies consumers of service to expand in addition a functional framework of customer service, giving them an opportunity to address to contact centers directly ringing from the website.

"Today the SIP protocol allows to reduce cardinally costs for a voice communication, at the same time increasing flexibility of contact centers and the systems of office telephony, - Chukreev Vyacheslav, the OnlinePBX project manager notes. – We aim to make our platform the most open and actively we help developers with creation of the new applications and integration of others which already became popular, services".

With completion of development of the Websoket API 2.0 interface will become possible to create web applications with great opportunities for visual monitoring and processing of calls in real time. It will allow to integrate control functions into any web applications and to develop new.

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