R-Keeper

R-Keeper Lite

r_keeper Lite is the automation system of small business in a HoReCa segment: coffee shops, burgerny, institutions of the stritfud format and exit trade (fudtrak).

2021: Integration into the Evotor smart terminal

IT- the company "Evotor" reported on January 27, 2021 that together with the developer of digital solutions for restaurants FoodPlex integrated r_keeper Lite service with smart terminals. The synergy of two participants of an ecosystem Sbera will allow to automate business processes to the current clients of Evotor and to strengthen expansion of the companies in the restaurant market.

Public catering — one of key segments of business with which Evotor works. However still automation systems of business processes were unavailable to Evotor's clients to restaurant business. Evotor's cooperation and r_keeper offers prospects of increase in business performance for small and the microenterprises in a HoReCa segment.

The solution r_keeper Lite completely automates the main business processes in restaurant business: allows to refuse "manual" management of cash desk, the menu, orders and a warehouse. Also service helps to create automatically documents on implementation, to build reports on warehouse transactions, to estimate data on revenue, a margin and the got profit from different categories of dishes.

The r_keeper Lite service is suitable for automation of business of small cafes, bakeries, pizzerias on several tables. Small networks, for example, networks of coffeeshops, burgerny or fudtrak can also use this solution.

Maly and microbusiness in HoReCa still seldom uses technologies of automation. Meanwhile automation allows to increase profit and to lower costs that is especially relevant in the period of an unstable economic situation and a pandemic. By our estimates, system implementation of accounting helps to increase the profit of the enterprise to 30%. Integration of Evotor with r keeper Lite will allow owners of small cafes and bakeries to configure business process automation by the minimum means and literally for half an hour — the CEO of Evotor IT company Andrey Romanenko says.

Expansion of functionality of products on automation of restaurant business — a basis of the development strategy r keeper. Therefore integration of the Evotor smart terminal into the solution for small business of r keeper Lite seems to me especially important: it is a serious step on the way to emergence of simple, available and convenient solutions for small business to HoReCa industries — the CEO of Foodplex Grigory Sinkov notes.

Entrepreneurs who already have an Evotor smart terminal can purchase a subscription to r_keeper Lite in app store " Evotor.market ". New clients can rent or purchase in property the Evotor 10 tablet for cafe and restaurants complete with r_keeper Lite service or other Evotor smart terminal".

2019: Ability to integrate r_keeper Lite with "1C: Accounting" and the Unified State Automated Information System

On October 9, 2019 the Foodplex company (enters an ecosystem of Sberbank) provided upgraded version of the r_keeper Lite system.

The program is installed on any device with operating system Android that allows to reduce costs for purchase of the new equipment, easily and quickly to install a system and to begin to work. The intuitive interface r_keeper Lite does not require special knowledge for cash work that allows to cut down expenses on personnel training in addition.

This version received the updated design of the interface of cash desk and also integration into "1C: Accounting" and the Unified State Automated Information System. Integration with 1C will allow cash desks to exchange financial data with accounting, and integration into the Unified State Automated Information System (USAIS) — to institutions of a stritfud and fast food to sell beer and other low alcohol drinks.

r_keeper Lite is the cornerstone the cloud solution allowing to control online work of an institution, to obtain operational analytical data and to manage personnel from any place in the world. If Internet connection on a point is unstable or was interrupted, work of restaurant will remain under program monitoring, and all data will be saved and transferred to a cloud when communication is reestablished.

According to Foodplex, automation with r_keeper Lite does not require big investments on start as the program extends on a monthly subscription. The experience of creation of system solutions for HoReCa industry which is made use when developing r_keeper Lite gives access to each user of the program to the technologies uniting solutions for the restaurateur taking into account all requirements of the legislation.

In the closest plans of the r_keeper Lite command — technical completions which will expand a lineup of cash registers of fiscal registrars and other equipment for cash desks supported by the automation system and will help to increase in high gear number of clients.

R-Keeper V7

Essentially new version of the R-Keeper V7 system is created on the basis of long-term experience of use of the previous versions, and has bigger flexibility, universality, security and expansibility.

R-Keeper V7 is intended for the enterprises of a power supply – from small cafes with one cash station to big multiplex restaurants.

R-Keeper V7 is ideal for entertainment centers of a full stroke of service of visitors. At such enterprises service of one company of guests on different points of goods issue and services corresponds to a concept a visit. The visit can include a set of orders of group of guests. Payment can be executed on each order separately or for all visit entirely. At the request of guests the general calculation or calculation of the separate check for each guest can be made.

Main objectives at design of the new version

• Expansibility – new properties are easily added, and the functionality extends
• Universality – for different reference books multifunction editors are used, in different screen forms of the service station powerful components are used
• Configurability - the user can configure as appearance (screen and printed forms), and behavior of the service station and the management program
• Security – enciphering at data transmission on networks, own format of storage, verification of powers on the server, maintaining the transaction journal

Technical parameters

• All software modules work in the 32-bit mode (including under DOS)
• Stations exist both in DOS, and in Windows options
• Automatic update of drivers and the main program at stations
• For data storage are used the UDB and Microsoft SQL format the server
• All reference books are synchronized automatically. For some reference books, for example, connected with taxes the postponed synchronization is implemented
• Further work of the service station after a gap and recovery of communication
• The server of reference books which is not obligatory for work of service stations manages the database of reference books and accumulative base of orders
• Several management stations can be connected to each server of reference books
• Built-in interpreter of the Object Pascal language
• Support of the network protocols NetBIOS, IPX/SPX, TCP/IP
• Possibility of creation of own MCR algorithms and check of their work in a separate window of the reference book

Functional features

• All names of shopping facilities in two languages
• Priority model of setup of use of trade groups, detailings of discounts, categories of the order, parameters of a system, selectors, layouts of keyboards, schemes of printing and schemes service printing
• Setup of the Periods of work with use of priorities
• Trade groups – a set of available shopping facilities of different types. During creation of trade groups use of the mechanism of inheritance is possible
• For the majority of shopping facilities it is possible to set date-start time of use and the end of use
• Possibility of a time recording

2019: Software "Booth 2.0"

On December 19, 2019 it became known that the Foodplex company announced an exit of a software version "the Booth 2.0" for self-service terminals which give the chance to guests of restaurant independently to select dishes and to pay the order with the bank card.

Self-service terminals reduce institution costs for personnel, allow to optimize business processes, to increase service rate of guests and to raise an average bill in an institution.

The program is the efficient service allowing fast food to lower load of cash desk in rush hours and to provide high capacity of an institution. The software solution 'Booth 2.0' in the R-Keeper system is used together with technology of an electronic queue that allows to exclude completely contact with the cashier – the guest takes away the order issued and paid through the booth in an issue window. Information on readiness of the order is displayed on the special guest screen. For December, 2019 more than 75% of visitors of fast food restaurants use self-service terminals.

Upgraded version of the software '2.0' supports the Booth operating system Linux and uses the last technologies Java and HTML5 which allow to change easily design of the interface of the terminal for each client.

The program is integrated with the systems of analytics, CRM, video surveillance, face recognition and other services which give the chance to analyze preferences of guests. The upgraded interface of a management part allows to configure quickly the terminal and to create scenarios of advertizing blocks for demonstration to guests.

Already more than 60,000 institutions selected the software of R-Keeper for solving of tasks on business automation worldwide. Booth system 2.0 will suit network restaurants of a segment fast food, cafe, to dining rooms, movie theaters and also aquaparks and other sporting venues, noted the CEO of Foodplex Nikita Nechayev

Further in 'the Booth 2.0' will appear a possibility of payment of the order in cash: the guest does the order on the terminal, receives the check with an order number and pays the order at the checkout. The program will support the delayed sending the order for kitchen — the guest will be able to specify on the terminal when it comes for food, and the order will be prepared for this time.

Also the command works on the simple solution for integration of third-party services, for example, of a weather forecast: in rainy weather the Booth will offer hot tea, and during a heat — cold drinks, and the systems of recognition of the person and a voice which will allow to pay the order, having looked in the camera or having told the necessary phrase.

2018

Cash work quicker: an option for fast food restaurants

On September 24, 2018 the UCS company reported that the next option is available to users of the r_keeper_7 automation system.

As it was reported, the situation when the visitor at the checkout suddenly changed the mind is familiar to all and wanted to change burger for a beater or coffee on tea., It seems, anything terrible, but behind it in queue of 10 more hungry guests. If to look from a position of guests in queue, then they, obviously, will feel discontent and will leave an institution, all got used that in fast food is serviced quickly. If to look from a position of the owner of restaurant is a dead time, so, and the half-received profit. All know that to the cashier to enter other dish, it is necessary to delete a position, and for this purpose it is necessary to address the manager who will make it through the access. All this is downtime which for restaurant of fast food in direct ratio to the lost money, especially in "rush hours". Removal of a dish through access for the manager — forced need, it helps to avoid potential abuses from cashiers. But commission of this transaction through one more person — increase in waiting time in queue that for fast food — critical parameter. In the automation system of restaurants and fast food chains of r_keeper_7 this problem is solved. At the checkout there are interchangeable dishes. This functionality allows not to call the manager for change of similar dishes if the guest decided not to take, for example, coffee also wanted tea.

For example, the cashier enters everything that is ordered by the guest into the check, but that suddenly deliberates to take coffee and wants to receive tea. Now, instead of addressing the manager and to delete a dish to replace it with another, the cashier can do mutual substitutions when forming the order between similar dishes. So, it will be able to replace without use of access for the manager a cappuccino with latte, a smaller portion of French fries — on big.

According to representatives of the company, the automation system of restaurant business r_keeper itself will prompt to the cashier the possible choice on replacement. The system of hints in hours of a high load will help cashiers to be guided quicker and easier to cope with the duties. This setup is regular functionality of r_keeper_7 and is carried out through the management station.

Opportunities for stimulation of the selling personnel

On August 27, 2018 the UCS company announced an opportunity for stimulation of the selling personnel using r_keeper_7.

As it sooshchatsya, employees at restaurant perform different functions, but there are only two "selling" positions: this is, of course, the waiter who offers guests of a dish, and the bartender if he works behind a contact rack. If to speak about a fast food format, then the cashier behind a counter will be the selling personnel. As a rule, key indicators which are traced by restaurateurs include the following: an average bill at restaurant, total sales and sale of the most advantageous positions of the menu.

Experts of r_keeper_7 told how it is correct to motivate the selling personnel using additional systems capabilities of automation of restaurant. One of tools for sales increase is as a part of r_keeper_7, it came to Russia from popular large networks of fast food.

If we speak about increase in the average check, it is necessary to provide different additional dishes to the menu. In a fast food segment it can be desserts, sauces, drinks. At restaurant of complete service – sauces, garnishes, grain baskets. Such positions in the menu allow waiters to offer something to guests in addition, increasing quantity of dishes in the order and, as a result, to raise an average bill. Elena Kondratova, head of the center of training of UCS company

One more indicator which the restaurateur should trace is a marginality of dishes. There is a set of reports, including, for example, ABC analysis which shows what dishes it is more profitable to sell. Respectively, it is necessary to set the purposes on these positions and to stimulate personnel to sell these dishes. As the most marginal dishes, according to analysts of r_keeper, in a segment of fast food fried potato, apple and carrot segments act. Concerning such dishes at restaurants of complete service there is no unambiguous opinion: in one case it can be pizza, in another – burgers, khachapuri, chebureks and similar it dishes. It depends on purchases, an expense of products and a location of the restaurant.

Using r keeper 7, it is possible to hold competitions among waiters. For example, to the employee who will sell the greatest number of the designated positions (normally are what it is possible to offer easily and quickly the guest), the managing director can provide the free taxi to the house within a week or a monetary bonus, release from cleaning, additional 'dual' day off and many other things. Elena Kondratova, head of the center of training of UCS company

As the major indicator for the restaurateur serves revenue. It can be traced both daily, and monthly.

To set KPI for waiters on revenue quite easily: the award to the salary can be motivation. Those who sold dishes more, for example, than for 100,000 rubles, get an award. Elena Kondratova, head of the center of training of UCS company

According to the company, using r_keeper_7 the owner of restaurant can receive necessary statistics by simple clicking the button. Moreover, he will be able to set from the mobile phone necessary KPI for the personnel. The cashier or the waiter in the order form will at once see the purpose: the owner or the restaurant manager specified that it is necessary to sell, let us assume, 30 portions of potato. The employee sees how many he sold already today, before him in his form tool bar in which colors of the traffic light are used is located: red – the task is performed less than for 60%, yellow – is reached from 60 to 83% and when color green, so more than 83% are already made, i.e. the worker moves to the planned purpose. The managing director in the report can watch accomplishment, and the waiter or the cashier see an effective objective and are "automatically" motivated it to reach.

Opportunities at r_keeper 7 for stimulation of the selling personnel:

• flexible configuration of powers for each user group: hostess, waiters, managers, bartenders, etc.;
• automatic charge of awards at achievement of a certain amount of sales and also penalties for violation of labor discipline;
• charge and accounting of konsumatsionny remunerations for sale of a specific dish or group of dishes;
• an opportunity to set up to six different purposes in sales or service for each restaurant.

It is convenient if restaurants are in places with different passability: for example, at the food court in Broadcasting Company either at the airport, or in the dormitory area.

It is very important that the employee of the hall knew that he receives for achievement of an effective objective, then a system will work. So he not just follows some instruction, but aims to reach the planned indicator what shall receive the additional bonus useful and interesting to it, monetary or other, for example, day off for. It is the motivation tool. It assumes sales promotion, increase in sales and, as a result, achievement of goals of restaurateurs through motivation of the selling people. Elena Kondratova, head of the center of training of UCS company

2014: Barcode printing

On March 12 the UCS company announced innovation in functionality of R-Keeper v.7 - printing on the proforma invoice of the visitor of a unique barcode.

The cashier receives the preliminary check and money from the waiter. Using the scanner, does reading of a barcode, quickly finds in a system the necessary table for payment on the account. By means of this technology the visitor will receive final settlement much quicker.

Technology of scanning of a barcode:

• considerably accelerates work of the cashier
• helps to cope with big influx of visitors
• at the moments of strong load of an institution significantly reduces waiting time the guest of the final check
• positively affects loyalty of guests of restaurant

Developers consider innovation useful to network institutions with a big flow of visitors.

2013

Having installed in hotel the UCS-Shelter system, and at restaurants - R-Keeper, on subject to placement it is possible to implement a single system of cashless payment. Each guest will have an account where the cost of all services and accounts ordered by him from restaurant will be transferred, and in a complex the guest will provide the proximity or magnetic card issued to it for payment. At the same time accounting in billiard rooms, saunas, SPA, etc. can provide the tasksetter which is built in R-Keeper.

It is possible to create also uniform discount and bonus space. I.e. the system of the discounts and bonuses provided to guests according to information written on their cards. The discount can be different for each type of service, change according to the order (for example, to increase depending on quantity of the portions ordered at restaurant), to depend on time of day, category of number or other parameters. If necessary, discounts can be combined.

In total for 2013 using R-Keeper more than 4400 restaurants were automated. In comparison with 2012 sales of a system increased by 13.5%. The total quantity of installations by the end of 2013 made 31700 restaurants.

R-Keeper V6

R-Keeper CRM

Main article: R-Keeper CRM

R-Keeper CRM is a single system of customer relationship management for all software products of UCS company: R-Keeper, Game-Keeper, UCS Premiere, Delivery, Shelter, Subscription

2013: Release

In 2013 essentially new version of the solution for providing discounts was released: R-Keeper CRM system. It provides automation of all types of programs — discount, bonus, deposit, club and coalition — in any combinations and combinations.

The guest in R-Keeper CRM can have a set of cards and a set of different accounts. A system allows to inform automatically guests on the carried-out actions, to congratulate on birthdays and other important events, to announce the made transactions using information on the POS terminal screen, in the cash voucher, the SMS, electronic mailing, in a personal account. A system has the interface allowing to integrate any external divisions into a single system of loyalty. Each division can use as own policy of loyalty, well a part of the general scheme of loyalty of a subject to placement.