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Баннер в шапке 1
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State services. Roads

Product
Developers: The ministry of digital development, communication and mass communications of the Russian Federation (before the Ministry of Telecom and Mass Communications)
Date of the premiere of the system: December, 2019
Branches: Government and social institutions,  Internet services,  Transport

Content

2019: Application launch

On December 17, 2019 start of mobile application "Gosuslugi took place. Roads" which will allow Russians to estimate the made repairs of a paving and also to leave complaints to unsatisfactory road condition. 

Users will be able to photograph and estimate quality of repair of sections of the roads repaired within the "Safe and Qualitative Highways" national project (BKAD). Moscow and St. Petersburg are not among project participants.

Those regions which will not implement  plans for road repair in the government promised to deprive of additional financing.

The Government of the Russian Federation started mobile application for complaints to bad roads

Besides that in the program it is possible to leave a comment about quality of recently repaired roadbed, there it is possible to find information on the expected and already started repair on specific section of the road.

After confirmation of location the user can see the map of roads on which sections on which works are conducted are marked in yellow color, green — where the works are completed, gray — where their beginning is expected. It is possible to find also interesting road section to the address or to select objects on remoteness from the location, to the rating of users or degree of completeness.

Application "Gosuslugi. Roads" it is available to users of the portal of state services. By December 18, 2019 it was downloaded by more than 2 thousand times.

As the Deputy Prime Minister of the Russian Federation Maxim Akimov noted, a problem of service is receiving "a feedback with people".

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For 90% we will estimate the regional authorities, being based not on formal indicators, and on extent of reaction of people – it is negative or is positive on the made actions  — he reported in a conversation with journalists.
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According to Akimov, in 2020 mobile application will be integrated into the main Gosuslugi program.[1]

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