In the Penza department of network of clinics of Doctor Fomin the electronic queue of the NeuroniQ system is set
|Customers: Clinic of Doctor Fomin (Penza)
Contractors: Technologies of the FutureProduct: NeuroniQ Management system for queue
Project date: 2019/05 - 2019/10
2019: NeuroniQ queue management system implementation
On November 8, 2019 the Technologies of the Future company reported that in the Penza department of network of clinics of Doctor Fomin the electronic queue of the NEURONIQ system is set.
Implementation of such hardware and software system in clinic optimizes process customer service, raises customer satisfaction service, reduces waiting time and reduces the probability of emergence of the conflicts.
The electronic queue not only arranges a flow of visitors, but also is the useful assistant for company management. The NEURONIQ system provides operational and statistical data by different parameters of customer service and on work of staff of the company. This information is used for taking measures to further improvement of service, to motivation of employees and to increase in efficiency of the organization.
Similar solutions for the network organizations can be in addition equipped with the special module of NEURONIQ "Monitoring of Work of Departments", allowing to monitor remotely work of branches and each employee, to reveal problems and quickly to take measures for their elimination.