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Management systems for queue it is the hardware and software systems used for flow control of visitors used in organizations of mass service. Each person, at least once took their talonchik with number in lives, and sat down to wait for the queue, being guided by a board a call of the operator, doctor or official. In Russia these systems long time were the solutions implemented within other, more large-scale projects of system integration. However, during 2008-2009 they began to be made out in the independent business direction. The reason for that became differentiation of requirements of the enterprises which is noted for a long time. In the conditions of economic changes of the last years of an e-queue system (SUO) became that simple, clear and inexpensive sentence which found success in the market. The majority of domestic software products of the class "electronic queue" were formed in a subsoil of the system integrators or firms which are engaged in creation of the integrated equipment - just offered them to clients as one of positions. However, in process it became clear that the potential size of the market of e-queue systems is wider than any other direction of informatization, and then vendors hurried to select them in the separate directions, with the production and marketing.

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