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Tinkoff Bank

Company

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Owners:
TCS Group Holding - 100%

Content

Revenue millions Ths. rub

Number of employees

Assets

Owners

+ Tinkoff Bank

The bank has no branches: all customers are served remotely through online channels and a contact center. The bank's cloud call centre has more than 10,000 employees, making it one of the largest in Europe. Its own network of representatives of 2,500 people throughout Russia allows you to deliver food the very next day after the application.

The Bank develops an ecosystem of Tinkoff.ru that provides financial and lifestyle services. In addition to classic banking products, it includes investments, travel, business services, mortgages, insurance, mobile operator, entertainment and education.

The bank was founded in 2006 by entrepreneur Oleg Tinkov. The parent company of TCS Group Holding PLC has been trading on the London Stock Exchange since October 2013.

Tinkoff ecosystem

The Tinkoff ecosystem provides a range of financial services for individuals and for business. Tinkoff pays special attention to the development of lifestyle banking: the ecosystem gives customers the opportunity to analyze and plan personal spending, invest savings, receive bonuses under loyalty programs, book travel, buy movie tickets, book tables in restaurants and much more.

All Tinkoff services are available through Tinkoff Mobile Mobile Application and Website Tinkoff.ru.

Tinkoff has no branches: a network of its own representatives allows you to deliver the company's products to any region of the country as soon as possible, and customers are served through online channels and a contact center. In all communications, Tinkoff actively uses artificial intelligence and machine learning technologies, more than 30% of customer requests in chats are processed without the participation of bank employees.

All products and most of Tinkoff's internal IT systems have been developed by the company itself. 70% of headquarters employees are IT specialists.

The core of the ecosystem is Tinkoff Bank, founded in 2006, an online bank that serves more than 10 million customers.

The parent company of TCS Group Holding PLC is traded on the London Stock Exchange and on the Moscow Stock Exchange.

History

2024: Foreign Portfolio Investor License in India

At the end of December 2023, Centrocredit and Tinkoff Bank received licenses of a foreign portfolio investor in India (Foreign Portfolio Investor, FPI), as a result of which ten licenses of eight Russian structures and citizens became in the register. Read more here.

2023

Opening of a new headquarters in Moscow

On November 16, 2023, Tinkoff announced the opening of a new headquarters in Moscow. It is located in the AFI Square business center near the Belorusskaya metro station.

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We are pleased to announce that we are finally moving to the new home of Tinkoff Space! An ideal balance between work and ordinary life is built here with the ability to use the entire infrastructure in the office itself. We are confident that our new house will become a center of attraction not only for the Tinkoffians themselves, but also for our partners, "said Stanislav Bliznyuk, chairman of the Tinkoff board.
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As the press service of the group emphasized, the new office was created according to the concept of "city in the city." A multifunctional clinic with a full cycle of VHI services, cafes and restaurants with a special cashback, a household, a pharmacy, a beauty salon and a massage room are available for employees. Employees can use the gym, where there are spaces for various group activities: boxing, cykling, dancing, as well as a gym.

Work areas include open spaces, the space in which is organized for different tasks. All floors have noise-cancelling group and individual meeting rooms. On the tables in the open spaces there is navigation for booking a place. On the roof of one of the towers is a veranda with an area of ​ ​ 800 square meters. m with panoramic views of Moscow. In summer, it is planned to hold film screenings, lectures and yoga classes there, and in winter - to equip a skating rink.

On the first floors of the office towers there will be a restaurant from Novikov Group, Invest Coffee Shop from Tinkoff Investments and a free cafe for 600 seats. For a snack on other floors, kitchens with fruits, drinks and Hungarian vending machines will be placed.

According to Forbes, for the new headquarters "Tinkoff" for 12 years rented 90 thousand square meters. m of space and will pay about 45 billion rubles for this.[1]

Request for the consent of 30 million customers to process their photos and transfer them to the Unified Biometric System

Tinkoff requested the consent of 30 million customers to process their photos and transfer them to the Unified Biometric System (EBS). This became known on October 9, 2023.

According to Kommersant, the bank has published relevant information about collecting customer consent to the processing of photos that were taken during the design of products in the "story" (temporary short video stories) at the top of its mobile application.

Tinkoff requested the consent of 30 million customers to process their photos and transfer data to the EBS

The text of the consent, to which you can follow the link from the message, says that you can withdraw consent by letter sent by mail or through personal appeal, including through remote service services. The photos that the bank wants to process were taken by couriers who deliver the products: this is a photo with a sealed envelope in their hands and a photo with a picture of a passport in which the data is visible.

Bank employees clarified that the photo itself is not considered biometrics. When issuing consent on the photo, a digital impression is made, which can already be used in biometric systems. For a data source, photos are used, which are usually taken by bank couriers when issuing cards and recording video calls.

According to Artem Dmitriev, managing partner of Comply, if Tinkoff collects consent in order to change the category of previously collected personal data and turn it into biometric data and transfer it to the EBS, it will not work that way, it is illegal to obtain consent for processing after the fact.

The newspaper notes that formally the bank has only two options: to obtain the consent of customers and transfer data to the EBS or completely delete information from its system. Storage of biometrics is now allowed only in the EBS, and data collection for commercial systems is prohibited.[2]

US sanctions

On July 20, 2023, the US Treasury Department imposed new sanctions on Russian citizens and companies. In particular, Tinkoff Bank fell under restrictions.

We are talking about the SDN (Specially Designated Nationals and Blocked Persons) list. Inclusion in this list means blocking the assets of companies and individuals, as well as a ban on transactions with US residents.

Tinkoff Bank fell under the sanctions of the US Treasury

The list also included 95 legal entities and 14 sea vessels. The new expansion of sanctions also affected research institutes, defense industry enterprises and private companies. There are several banks in the updated list.

July 20, 2023 Canada also announced sanctions against Tinkoff Bank. Also, the bank "" and Point the payment system "" fell under Canadian sanctions.World

Earlier in 2023, the EU imposed blocking sanctions against Tinkoff Bank. They meant blocking all the bank's assets in European jurisdiction, as well as banning euro transactions. Three weeks after the introduction of European blocking sanctions against Tinkoff Bank, its divisions returned to customers the opportunity to trade in foreign shares, offering "non-sanctioned" infrastructure for trading. To do this, the bank transferred the assets of Tinkoff Investments clients to a new non-sanctioned structure, and at this time trading in foreign securities for users will be stopped.

At the same time, the depository for storing foreign securities was changed, the broker's clients drew attention. In the broker's certificates, instead of Tinkoff Bank, Tinkoff Invest Lab is now indicated[3]

Announcement of the creation of a university

On June 14, 2023, Tinkoff announced the launch of the Central University, Russia's first private STEM-based university (Science, Technology, Engineering, Mathematics). At the first stage, the institution will specialize in mathematics and computer science. Read more here.

Parsing credit card myths

No one will deny the fact that a credit card is a very convenient payment instrument in the conditions of modern realities. That is why today if we compare the number of issued credit cards and consumer loans, we can find that credit cards are issued by customers much more often.

But, nevertheless, the number of audience not covered is still very large. And here the question arises: if everyone has known the benefits of credit cards for a long time, then why hasn't everyone started using them yet? The thing is that while credit cards were gaining popularity, they were overgrown with some myths. Tinkoff Bank dismantled some of them. Read more here.

CloudPayments founder charged with taking stake in company

In early February 2023, CloudPayments co-founder Dmitry Spiridonov accused Tinkoff Bank of seizing a stake in the company. The credit institution rejects the entrepreneur's arguments. Read more here.

Placement of error detection program on the BI.Zone Bug Bounty platform

On January 20, 2023, Tinkoff Bank launched a public program to find errors vulnerabilities and in its services for remuneration on the platform. BI.ZONE Bug Bounty Any security researchers from and can participate in it. Russia This was countries EEU bank announced on January 20, 2023. More. here

2022

Ability to settle with counterparties in tenge, lira and Hong Kong dollars without amount restrictions

Tinkoff Business has expanded opportunities for foreign currency transfers abroad for its clients. Now companies can settle through Tinkoff with counterparties in Kazakhstan tenge (KZT), Turkish lira (TRY) and Hong Kong dollars (HKD) without amount restrictions. The Bank announced this on November 24, 2022.

Also, in order to make it more convenient for customers to navigate the currencies available for transactions, Tinkoff Business has developed a convenient interactive map. With its help, you can see which countries business can make transfers directly.

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You can now receive and transfer tenge in all banks of Kazakhstan, the lira - throughout Turkey, and the Hong Kong dollar - in 74 Chinese banks. In addition, Tinkoff Business customers will be able to convert these currencies at the bank's internal exchange rate.

{{quote 'author = said Leonid Nazarov, Head of Product Management at Tinkoff Business. | Over the past few months, the volume of export-import operations with Kazakhstan, Turkey and China has grown, and customers have begun to establish relations with foreign partners. For example, trade between the Krasnoyarsk Territory and Kazakhstan in the first six months of 2022 grew by almost 80% and exceeded $75 million. Imports from Turkey in the third quarter of 2022 increased by more than 2 times compared to the past - $2.8 billion against $1.37 billion, and imports from China in the third quarter amounted to $22.8 billion against $18.4 billion for the same period. Thanks to the opportunity for Tinkoff Business customers to pay in national currencies, the process of transferring money to these countries will become more convenient,}}

Earlier, Tinkoff Business launched transfers for legal entities Armenia Uzbekistan dollars to and from and without amount euro restrictions. As of November 2022, currency transfers for customers are available in all banks and, Azerbaijan Armenia as well as in some banks in Kazakhstan. Yuan transfers to banks of any country are available in national currencies. Also soon time Tinkoff will launch transfers in dramas the Armenian (AMD) to banks in Armenia.

Obtaining the status of a trustee of the TC of the Federal Tax Service of Russia

On October 25, 2022 bank , Tinkoff announced that he had become a trustee. Certification Center Federal Tax Service of Russia This status allows you to issue enhanced qualified certificates (electronic signature UCEP) legal to persons and. individual entrepreneurs

The first to receive UKEP can be clients of Tinkoff Business in Moscow, who expire the electronic signature certificate. They can apply for an electronic signature in their personal account on the tinkoff.ru website, and then receive UKEP at the point of issue.

During the year, Tinkoff plans to scale its own infrastructure for issuing electronic signature certificates to the largest regions of Russia. In the future, companies and entrepreneurs who are not clients of Tinkoff Business will also be able to issue an electronic signature.

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The fact that Tinkoff has become a trustee of the Federal Tax Service certification center is a great achievement for us, since this opens up additional opportunities for our clients. Already in October 2022, they can do a lot without leaving the Tinkoff Business ecosystem, and obtaining a CEP from us will simplify their interaction with other organizations as much as possible - neither paper documents nor visits to the offices of civil services and notaries will be needed, everything can be issued in the application from anywhere in the world. With the help of UKEP, an entrepreneur can open a business, register a cash register, participate in a tender, connect online accounting, sign a declaration, send it to the tax office and solve other problems. We see great potential in the further development of technological solutions that will allow our customers to receive and use UKEP with maximum convenience,
said Fedor Bukharov, Director of Tinkoff Business, Deputy Chairman of the Board of Tinkoff.
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The family bought equipment and handed it back. Earnings on cashback amounted to 4.3 million rubles. Bank demands to initiate a case

In October 2022, Tinkoff Bank demands to initiate a case against a family from Sakhalin, which allegedly fraudulently earned almost 4.5 million rubles on the bank. They got this money from the cashback.

Representatives of the bank wrote a statement to the police against three members of the same family: a man, a woman and their son. According to the bank, the trio actively bought various goods using cards, and then simply handed them back to the store.

According to Tinkoff Bank's calculations, in this simple way, a family living in St. Petersburg was able to earn 4 million 399 thousand rubles. They received this money as a cashback, Baza clarifies.

Dozens of Tinkoff specialists filed a class action lawsuit against the bank after reducing salaries

More than 20 Tinkoff specialists who worked under civil law agreements (GPC) filed a class action lawsuit against the bank in order to recognize the contracts concluded with the bank as labor through the court. RBC writes about this in early October 2022 with reference to the lawsuit itself and the plaintiffs.

The reason for the claim is the systematic non-payment of part of the salaries of employees since the spring of this year. We are talking about specialists who deliver cards, documents to customers, draw up bank products and the like.

Dozens of Tinkoff specialists filed a class action lawsuit against the bank

The bank insists that civil law contracts allow "flexible and convenient" cooperation with employees. For example, an employee can choose a convenient time of work. And they pay well for such work, Tinkoff said. In Moscow and St. Petersburg, you can earn more than 70,000 rubles a month, and in the regions - about 60,000.

According to the plaintiffs' lawyer Yevgeny Karjakin, the recognition of labor relations will give employees guarantees of the minimum wage and deprive the bank of the opportunity to fine workers at the end of the month.

"Preparing a class action lawsuit against Tinkoff, we intend to achieve fair and white employment, all social guarantees, sick leave, decrees, vacations. Our goal is to achieve the complete abolition of GPC agreements for the registration of labor relations at Tinkoff Bank, "the information channel of the initiative group of bank employees says.

According to Karjakin, the practice of employees recognizing a civil employment contract through the court is quite common.

"But often victims had to sue in several instances and sometimes even reach the Supreme Court. Here, the key is to prove that the relationship had a labor character. Each judge interprets such a relationship in his own way. For one judge, some evidence will be enough, for another - others, "the lawyer explained.[4]

Employees massively complain about non-payment of salaries. They owe 40% of salaries

As it became known on September 5, 2022, Tinkoff Bank employees massively complain about non-payment of salaries. This is stated in a letter from an initiative group of employees of a credit institution.

{{quote 'For March [2022 - approx. TAdviser] representatives of Tinkoff... received 40% less payments than in previous months with the same schedule. Immediate managers assured employees that there was a mistake and promised that the bank would add additional charges to the unjustly withheld amounts. However, the next month the situation repeated itself, and the recalculation for March 2022 amounted to only a few hundred rubles, although workers were not counted at 30-50 thousand rubles, - said in a letter, excerpts from which are quoted by Kommersant. }}

Tinkoff Bank employees complain about non-payment of salaries

All employees affected by this problem work under a civil law agreement (GPC). The authors of the claim demand to recognize GPC contracts as labor. They note that the non-payment affected 11 thousand people. These are mainly employees who "deliver bank and SIM cards to customers, present bank products," check customer documents, hold meetings, check cars before CASCO.

The press service of Tinkoff Bank told the publication that the bank is in dialogue with each of the employees who did not receive payments on time. According to a company representative, anyone who wants to stay at work can do this "on conditions that are comfortable for all parties." At the same time, the "issue has already been resolved" with some of the employees, and with the remaining bank "is in dialogue mode," the company emphasized on September 5, 2022.

As the newspaper notes, in April 2022, the share of the founder of Tinkoff Bank Oleg Tinkov in the organization was bought by entrepreneur Vladimir Potanin. After the change of the bank's management, there were a number of innovations in it that affected the credit policy of the organization.[5]

Opening of the department on the basis of the FKN HSE

computer sciences Higher School of Economics The Tinkoff base department has opened at the faculty. The HSE announced this on July 11, 2022. More. here

Oleg Tinkov sold his entire stake in the bank "for a penny"

In April 2022, Oleg Tinkov said in an interview with The New York Times that he was forced to sell his stake in Tinkoff Bank "for a penny" after he publicly made a statement about the events in Ukraine. Read more here.

The bank is not the owner of Tinkoff trademarks, but uses them under license

In early May 2022, it became known that Tinkoff Bank does not own Tinkoff trademarks, but only uses them. The bank is a licensee (has the right to use trademarks until a certain time) of 10 trademarks, including the current logo-coat of arms of the bank, Tinkoff, Tinkoff, Tinkoff digital, Tinkoff Credit Systems, TKS Bank, TCS Bank, etc. The owners of all these signs are Larkpark Services Inc from the Virgin Islands, Trident Trust Company and Trident Chambers.

Writing off millions of rubles from customers due to "unjust enrichment" on currency exchange

As it became known at the end of March 2022, Tinkoff Bank wrote off millions of rubles from customers due to "unjust enrichment" in currency exchange. As a result, some Russians have a negative balance.

Five clients, with screenshots from their personal accounts, got acquainted with the Forbes edition, minus amounted to from 1 to 29 million rubles. Tinkoff Bank gave 25 days to pay off the debt. A spokesman for the credit institution said several dozen traders were affected by the situation.

Tinkoff Bank wrote off millions of rubles from customers due to "unjust enrichment" in currency exchange

An employee of the Tinkoff Bank security service explained the blocking to one of the bank's clients, whose account has been blocked since March 12, by the fact that he received a transfer from a person who made a profitable conversion. Another client told Forbes that he sent the converted money to a friend and his account was also blocked.

According to the magazine, write-offs occur among customers who were able to exchange rubles for dollars at a favorable rate through a banking application on February 27, 2022. This could be done by converting rubles into pounds, and pounds into dollars - so it was possible to purchase dollars for about 88 rubles, despite the fact that with direct conversion of rubles into dollars through the application $1 cost about 150 rubles, and the exchange rate of the American currency on Monday, February 28, reached 109 rubles. In early March, customers who used this method of currency exchange faced account blockages.

Customers who have faced write-offs have created a group on Telegram - by March 30, 2022, there are 180 people in it. Several clients told Forbes that they filed complaints with the Central Bank of the Russian Federation in connection with blocking and debiting. According to a representative of Tinkoff Bank, all materials on the "group of persons" who received unreasonable income during the period of high volatility in the financial market were transferred to the "competent authorities."[6]

Participation in TAdviser conference "IT Retail Day"

Sales Director of Tinkoff Credit Broker Maxim Ivanov at the TAdviser conference "IT Retail Day" will talk about how a business can adapt to crisis conditions using a modern payment method - installments.

2021

Start sending money abroad by phone number

On October 26, 2021, it became known that Russian banks began to offer the possibility of sending money abroad by phone number. Thus, Tinkoff Bank now allows you to send funds to individual banks in Tajikistan, Uzbekistan and Kyrgyzstan.

Such transfers can be made only in. rubles The limit for one operation is no more than 150 thousand, and per rubles month - no more than 1.5 million rubles. For the service, the credit institution charges a commission in the amount of 1.5% of the amount of transfers, but at least 30 rubles.

Russian banks launched money transfers abroad by phone number

Mikhail Shashilov, head of cross-border transfers at Tinkoff Bank, told Izvestia that reverse transfers from the listed countries to Russia will also be possible by the end of 2021. During 2022, the credit institution plans to scale the service to the rest of the CIS countries and enter other regions of near and far abroad.

The function of transferring money abroad by phone number is also available to customers. Sberbank"" The press service of the bank told the publication that transfers are now being made to, Azerbaijan,, Armenia, Belarus Kazakhstan Kyrgyzstan, Moldova, Tajikistan and Uzbekistan. The transfer cost for all users of the bank's mobile application is 1% of the transfer amount, at least 30 rubles, and a maximum of 1 thousand rubles.

In 2022, other Russian banks will be allowed to transfer money abroad by phone number: Unistream, Дом.рф and ICD.

The Central Bank of the Russian Federation reminded the newspaper that by the end of October 2021, the regulator is developing its own similar service based on the Fast Payment System (FPS).

According to experts interviewed by Izvestia, millions of labor migrants transfer money from Russia, and the market is worth billions of dollars. According to the Central Bank, in August 2021 alone, the volume of transfers of individuals from the Russian Federation abroad amounted to $893 million.[7]

Ivan Zimin is the new vice president for the introduction of innovative state technologies at Tinkoff

On July 21, 2021, Tinkoff announced the appointment of Ivan Zimin as vice president for the introduction of innovative state technologies and services. In this position, the ex-head of the fintech department of the Central Bank of the Russian Federation will develop partnerships with government agencies and will ensure the presence of the group in state fintech projects and digital services, the credit institution said in a statement. Read more here.

Launch of 9 development centers in Russia and Belarus

On July 20, 2021, Tinkoff Bank informed TAdviser about scaling a network of distributed development teams and launching 9 Development Centers at once in Voronezh, Krasnodar, Minsk, Novosibirsk, Perm, Ryazan, Samara, Sochi and Tomsk. Read more here.

Filing a claim against MegaFon for 677 million rubles

As it became known on June 16, 2021, Tinkoff Bank filed a lawsuit against MegaFon for more than 677 million rubles. This is reported by TASS with reference to the file cabinet of arbitration cases. Read more here.

The owner of AFK Sistema Yevtushenkov said that he was thinking about buying a bank. Oleg Tinkov denies the fact of negotiations

In early June 2021, the main owner of AFK Sistema, Vladimir Yevtushenkov, said that the company was interested in buying Tinkoff Bank, but refused the deal due to difficulties in combining "two different cultures," while the issue of its price was "secondary."

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Yeah, I was really interested in that. But I didn't do it because... combining two different cultures - ours and Tinkoff - is difficult, and we could lose along the way a sufficient number of the preferences that each of these companies have, "Yevtushenko said in an interview with RBC.
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The head of AFK Sistema explained that the breakdown of the deal to buy Tinkoff Bank was caused by the complexity of combining different cultures

According to him, the same problem scared off the founder of the bank Oleg Tinkov. Vladimir Yevtushenkov noted that AFK Sistema has repeatedly made "approaches" to the purchase of Tinkoff Bank. As a result, both companies decided to refrain from the deal, while human relations with Tinkov remained "absolutely normal," he said.

The co-owner of AFK Sistema also said that in merger and acquisition transactions, surprises often lie not in value, but "in some human things."

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For me, the price is always secondary. This is the economic category that is calculated - when you work out [the invested funds] and give [the loans raised]. We will assume that everything was fine on this issue, - the businessman explained.
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Until the beginning of June 2021, Vladimir Yevtushenkov did not comment on rumors about the possible purchase of Tinkoff Bank AFK Sistema, which first arose in October 2020. Against the background of these rumors, the securities of both companies rose in price.

According to experts of the investment company Aton"," the purchase of Tinkoff Bank could negatively affect AFK Sistema or. MTS According to senior consumer sector analyst Viktor Dima, AFK Sistema is a credited company, and it is almost impossible to increase the debt burden almost twice without the consent of creditor banks.[8]

Later, Oleg Tinkov said that he did not negotiate with AFK Sistema on the sale of the bank.

Tinkoff Bank filed a lawsuit for 437 million rubles against VimpelCom

On June 1, 2021, it became known about the lawsuit that Tinkoff Bank filed with VimpelCom in the Moscow Arbitration Court. The credit institution requires 436.8 million rubles from the telecommunications operator. The third party in the lawsuit is the Federal Antimonopoly Service (FAS) of Russia. Read more here.

2020

Tinkov explained the breakdown of the deal to sell Tinkoff Bank to Yandex

The sale of Tinkoff Bank to Yandex did not take place due to the growth of the shares of the parent holding of the credit institution and the position of the managers of the Internet company. This was stated by the founder of Tinkoff Oleg Tinkov in a documentary about Tinkoff Bank, which premiered in Moscow on December 1, 2021.

According to Tinkov's idea, the deal was supposed to create a "national champion" where he would not have control, but there would be an opportunity to advise on doing business. However, the management of [Yandex] was frightened of this approach, "the billionaire noted.

Tinkov explained the breakdown of the deal with Yandex
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They say, "Well, f * * * us. We have Arkady [Volozh], who pecks at us [the brain], still here Tinkov will appear, such a charismate. " And they got him, Arcadia, that "why do we need Tinkov." I say: "No, wait, and if you don't want me to take part in any way at all, then it's just a purchase... Then more money, and grandmothers immediately, "- said the businessman (quote from RBC).
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According to Tinkov, he agreed on a deal for a month, being in an infectious box due to leukemia.

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What went wrong: First, I was sick and stocks were wild in price. We started a deal at a price there like $20 [per share], and when we finished, it was $40, or something, I don't remember, "the entrepreneur said.
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He believes that Volozh regrets the breakdown of the deal, because in 2020 TCS Group cost a "penny" - its price was a third of the current value. In September 2020, TCS Group shares traded at $26.45, as of December 2, 2021 - $100.75.

According to the portfolio manager of Alfa Capital Eduard Kharin, Tinkoff Bank can exist and develop independently, it has no urgent need for M&A transactions, the idea was to create the largest financial ecosystem. Yandex, having bought Tinkoff Bank, could buy time and strive to break into fintech, instead of developing it on its own. The company will have to spend a lot of money in order to recruit people with the appropriate qualifications and assemble a team, Harin said.[9]

Disruption of the deal to sell Tinkoff Bank to Yandex

The sale of Tinkoff Bank to Yandex fell through due to disagreements in the value of the transaction. At the end of December 2020, the founder of the credit institution Oleg Tinkov said that he wanted to sell it for $6.2 billion, and Yandex was ready to pay only $6 billion.

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If someone ever tells you that the deal did not work out, because Oleg said something wrong or Petya did not ask or Vasya... All deals fall apart for one reason - little money. That is, we did not agree, the difference in the run-up was $200 million. If they paid $200m more... I would pay in their place, - said Tinkov in an interview with the Dozhd TV channel.
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Oleg Tinkov spoke about the details of the breakdown of the deal to sell Tinkoff Bank to Yandex

According to the banker, another factor that prompted him to abandon this deal was the protracted negotiations that fell on a difficult period in his life:

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I was tired and at one point said, that's it, I don't want to anymore, thank you, I don't need to.
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The businessman noted that negotiations on the deal began when he was lying "in the transplant room in July," was on strong immunosuppressants. Three months later, Tinkov withdrew from negotiations.

Oleg Tinkov also denied information that at the same time he was negotiating the sale of the bank with other market players.

Tinkov confirmed that he wanted to take part in business management after the deal. According to him, this was due to the fact that he was offered to pay half of the bank's value with Yandex shares, which he could not sell within 18 months.

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I said, if you give me such shares, in a sense a "stricken" asset, I want to take part in the management. How can I own something that doesn't depend on me? "the billionaire said.
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Earlier, Forbes sources familiar with the negotiations told that Tinkov's desire to participate in business was not supported by Yandex.[10]

CIO of Tinkoff Bank promoted to deputy chairman of the board

On November 19, 2020, Vyacheslav Tsyganov, vice president for IT at Tinkoff Bank, was appointed deputy chairman of the board with the right to sign financial and settlement documents. Read more here.

Appointment of Pavel Kalaidin as Director of Artificial Intelligence Technologies Tinkoff

On November 2, 2020, Pavel Kalaidin began working in the Tinkoff group as director of artificial intelligence technologies. In a new position, he will take on the formation of a strategy for the development and implementation of AI technologies and products based on AI, the creation of the necessary infrastructure, research and engineering expert centers engaged in AI and machine learning technologies. Read more here.

Central Bank brought Tinkoff Bank to administrative responsibility

On October 20, 2020, it became known that the Central Bank brought Tinkoff Bank to administrative responsibility under Part 9 of Art. 15.29 of the Administrative Code. The decision was published 19.10.2020 on the Bank of Russia website.

The credit institution was fined, its size was not disclosed. Article 15.29 establishes measures of administrative responsibility for violation of the requirements of the legislation of the Russian Federation, concerning the activities of professional participants in the securities market, repository, clearing organizations, persons performing the functions of a central counterparty, joint-stock investment funds, non-state pension funds, management companies of joint stock investment funds, mutual funds or non-governmental pension funds, specialized depositories of joint-stock investment funds, mutual investment funds or non-state pension funds[11]

"More and more new requirements." Yandex explained the refusal to buy Tinkoff Bank

On October 16, 2020, it became known about a letter that the managing director of Yandex, Tigran Khudaverdyan, sent to the company's employees in order to explain the breakdown of the deal to buy Tinkoff Bank. Read more here.

Yandex changed its mind about buying Tinkoff Bank

On October 16, 2020, it became known that Yandex and TCS Group (Tinkoff) stopped negotiations on the possible purchase by Yandex of 100% of Tinkoff's share capital. This is stated in the message of the Internet company.

Oleg Tinkov, founder of Tinkoff Bank

Unfortunately, Yandex failed to agree on the final terms of the transaction with the main shareholders of Tinkoff, in connection with which the parties made a mutual decision to end the negotiations. We thank the Tinkoff team for their productive joint work in the negotiation process, - noted in the text of the Yandex message.


Information about the possible purchase of TCS Group by Yandex appeared on September 22, 2020. In a message published on the website of the London Stock Exchange, it was noted that the Internet company will pay $5.48 billion in money and its shares for TCS Group.

After further negotiations, including with the controlling shareholder of Tinkoff, the parties agreed not to complete the transaction. Thus, negotiations between the parties regarding a possible transaction have been terminated and come into force immediately, the TCS said in a statement published by Interfax.


The group, despite this, hopes to continue to cooperate with Yandex on current and future projects.

According to a Forbes source, the reason for the failure of the negotiations was the position of the founder of Tinkoff  Oleg Tinkov: the businessman wanted to actively participate in the business after its sale, but Yandex opposed it . Tinkov himself   wrote on his Instagram in early October 2020 that he estimates the likelihood of a deal with Yandex as 50/50.

In addition, as a company representative told Interfax, TCS Group is no longer negotiating a purchase with anyone, it plans to continue to develop on its own.

As it became known on October 14, Yandex is not the only company with which negotiations were held over the bank. According to Bloomberg, in addition to Yandex, Oleg Tinkov also negotiated with Sistema beneficiary Vladimir Yevtushenkov. A number of other sources reported on possible negotiations on the sale of TCS Group to the MTS operator, whose controlling beneficiary through Sistema is also Yevtushenkov.

The Bell published a letter from Oleg Tinkov to employees, in which he says that the bank is not sold to Yandex or MTS. The letter says that Tinkov was counting on the merger of companies, and Yandex was interested exclusively in buying.

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We started the conversation by combining, searching for synergies and rapidly growing our customer base. And they wanted to build the largest private company in Russia. In fact, everything turned into a sale, they just wanted to buy Tinkoff, with all the ensuing negative consequences for us... We, not they, will buy this gavno-Yandex! I do not believe in this cultured company, "the letter also says.[12]
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Shares of Yandex on the Moscow Exchange immediately after the appearance of reports of a refusal to deal with Tinkoff fell by 4.1% - by the close of the previous session - and reached 4560.2 rubles per share. The same thing happened with the shares of TCS Group - at the moment they fell by more than 6%.

Agreement on the sale of Yandex

Yandex has previously agreed to purchase TCS Group (the head structure of Tinkoff Bank). Information about this was published on September 22 on the website of the London Stock Exchange[13]. As noted, the transaction can be paid for with money and shares of Yandex.

It is reported that the parties came to an agreement in principle. The transaction amount will be approximately $5.48 billion or $27.64 for each Tinkoff share, which means an 8% premium to the closing price of trading on September 21, 2020.

A possible deal to acquire up to 100% of TCS Group will require the consent of Yandex shareholders, Interfax notes.

Implementation of the service for identity of the seller and buyer of real estate at the place of transaction

SKB Kontur on August 31, 2020 announced that, together with Tinkoff, it had launched a service: a bank representative leaving to verify the identities of the seller and buyer to the place where the transaction is being carried out. This service can be relevant for real estate agencies that deal with transactions between individuals. Read more here.

Tinkov resigns as head of the board of directors of Tinkoff Bank

On April 2, 2020, Oleg Tinkov announced his resignation from the post of chairman of the board of directors of Tinkoff Bank and the transfer of powers to the family trust. The entrepreneur will do this over the coming weeks. Read more here.

Transfer of some employees to remote work in connection with coronavirus

On March 16, 2020, some Russian banks announced that they were transferring some of their employees to remote work. This intention was announced, in particular, in Tinkoff Bank. The translation will affect those who can technically work from home. Read more here.

Title partnership with the Russian Premier League

On February 26, 2020, Tinkoff Bank announced the conclusion of a title partnership agreement with the Russian Premier League.

The agreement was signed for the seasons 2019-2020, 2020-2021 and 2021-2022. The sports tournament in Russia, starting in February 2020, will be called the Tinkoff Russian Premier League. Read more here.

2019

Tinkoff Bank - owner of 95% CloudPayments

In August 2019, Konstantin Yan offered Tinkoff to buy out his stake in CloudPayments. As a result, the shares were distributed as follows: the Tinkoff group owns 95%, Dmitry Spiridonov - 5% of CloudPayments.

Cooperation with Daniil Medvedev to advertise the brand

On September 24, 2019, Tinkoff announced that, together with Daniil Medvedev, they were announcing the start of cooperation. Daniil Medvedev became the Tinkoff brand ambassador and will participate in advertising and marketing campaigns and brand events. Tinkoff will be the first Russian company with which the athlete cooperates. Read more here.

2018

More than 214 million online transactions in the acquiring network

On May 23, 2019, Tinkoff announced that it had become one of the largest online acquirers in Europe in 2018 and ranked third among Russian participating banks according to The Nilson Report, a payment industry research company.

In 2018, Tinkoff provided more than 214 million online transactions in its acquiring network. Thus, Tinkoff took 13th place in the European TOP 20 Acquirers of Web Transactions ranking, ahead of Alfa-Bank (177 million transactions, 15th place) and behind Sberbank (584 million transactions, 4th place) and VTB (258 million transactions, 10th place).

Anatoly Makeshin commented on the event:

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We are pleased to enter the top three players in Russia in the field of online acquiring and receive the status of one of the key acquirers in Europe. We are constantly improving our own technologies in the field of electronic payments, making them as convenient and accessible as possible for our customers. The Tinkoff acquiring service (Tinkoff Payment) offers the entire range of services for solving the problems of online business of any scale. In the future, we will continue to expand the capabilities of the Tinkoff ecosystem in the field of acquiring, while maintaining the reliability and security of our payment services.
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The Nilson Report took into account in the current rating transactions that were made on the Internet (on a computer and phone), as well as using mobile applications.

  • Net profit under IFRS for the nine months of 2018 amounted to 19 billion rubles, the return on capital amounted to 72.9%.

Opening of the first virtual Tinkoff Development Center

Tinkoff Bank on November 15, 2018 informed TAdviser about the opening of the first virtual Tinkoff Development Center among Russian banks. The cloud office, as conceived by the bank, will allow employees from different cities of Russia and neighboring countries to participate in the work on the creation of banking products.

Тинькофф Банк открыл облачный офис для разработчиков. Фото: rbc.ru, Никита Попов / RBC

For six months virtual , the development center functioned in a pilot mode - during this time, specialists from,, Murmansk,, and Astrakhan Eagle Omsk Krasnoyarsk Obninsk other cities joined the bank's team, becoming full-fledged participants in project teams for,, and iOS Android WinPhone development .Net. All employees of the cloud office work in mixed teams with developers from Moscow and regional Tinkoff Development Centers, told TAdviser in Tinkoff Bank.

According to the bank's representatives, the creation of the virtual Tinkoff Development Center made it possible to significantly expand the geography of the search for candidates and reduce the time for the selection of competent developers. A separate interview algorithm was developed to hire employees, taking into account the nuances of remote work.

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At the first stage, candidates undergo primary screening of technical details, followed by separate testing of soft skills - the ability to work remotely, communicate with people, take the initiative, etc. Only after passing this stage, the applicant will have a technical interview directly on professional skills, - clarified in Tinkoff Bank.
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In addition, according to bank representatives, to hire remote employees for projects, the virtual development center follows a practice fundamentally different from the traditional one:

  • The center works without intermediaries for hiring employees, all contracts are concluded directly with Tinkoff;
  • The center is a separate structural division of the bank with its head, a dedicated HR team and other elements of functional centers. Tinkoff considers developers working in the cloud as full-fledged team members and plans long-term cooperation with them;
  • Tinkoff Bank conducts targeted integration of employees of the virtual Tinkoff Development Center into a common team: meetings with colleagues, joint events at headquarters in Moscow, at the Sirius Development Center in Sochi and other regional centers of the bank;
  • Employees of the virtual development center have access to the advantages of the bank's developer's social package: compensation for learning English, free business trips to specialized forums and conferences, and more.

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The ability to work remotely for several years is one of the most demanded working conditions on the part of developers, it is impossible to ignore this trend. Even from the experience of opening Tinkoff Development Centers in the regions, we noticed that many specialists do not seek to move to Moscow: they have housing, parents, families in their cities, so people are not ready to change their location. In their cities, they remain in the usual environment, but at the same time they work on large-scale projects, use modern technologies, and their income corresponds to the level of the capital. Now, thanks to the opening of the virtual Tinkoff Development Center, we can afford to hire the best of the best, not limited to large cities, - commented on the event Vyacheslav Tsyganov, Vice President, Information Technology Director of Tinkoff Bank. - Employees of the virtual Development Center are full-fledged participants in distributed project teams working in regional centers. In order not to destroy the atmosphere of trust and joint creativity in teams, we did not introduce harsh practices for controlling remote employees, usually used in other companies - such as time tracking, screen screens and photos from a video camera. The trust-based approach and the current level of maturity of development management processes in the bank ensures the necessary visibility of employees for team leaders, and control is carried out by indirect means - by Comitas, activity in the task tracker and involvement in internal project communications.
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As of November 2018, Tinkoff Bank already has 10 Tinkoff Development Centers (TCR) in different regions of Russia, the virtual office will become the 11th in a row.

Establishment of the Big Data Market Participants Association

On October 16, 2018, MegaFon, Mail.Ru Group, oneFactor, Tinkoff Bank, Yandex and Sberbank established the Association of Big Data Market Participants. Anna Serebryanikova, operating di⁠rektor of MegaFon, was elected President of the organization. The Board of the Association included representatives of all founding companies. The main goal of the organization is to create conditions for the development of technologies and products in the field of big data in Russia. Read more here.

2017: Tinkoff Bank will create a development center at Skolkovo

Tinkoff Bank and the Skolkovo Foundation signed a cooperation agreement in June 2017. As part of the agreement, Tinkoff Bank received the status of a partner of Skolkovo. The joint work provides for research activities and the creation of the Tinkoff Development Center - Skolkovo on the territory of the Skolkovo Innovation Center.

As part of the signed agreement, Tinkoff Bank will engage in research activities in Skolkovo and focus on a number of key areas: processing and analysis of large amounts of data, cloud technologies and services, new design, development and management systems, new systems for searching, recognizing and processing audio, video and graphics information, as well as secure information technologies.

And also finding new solutions for business based on blockchain and technologies. voice and face recognition The main task of the development center will be to work with promising technologies and research aimed at developing the Tinkoff financial ecosystem. First of all, these will be solutions based on blockchain and research in the field of crypto-economics. The ideas and prototypes developed by the center will solve not only the applied tasks of Tinkoff Bank, but also popularize new technologies for mass use by business. Another task of the center will be the development of biometric voice and face recognition technologies. This will improve the quality of customer service, improve the security of financial transactions and contribute to the development of in-store analytics systems. Tinkoff Bank is already successfully cooperating in this area with the current residents of the Skolkovo fund's IT cluster: they software are integrated into Tinkoff ATMs.

Tinkoff Bank experts will participate in scientific and technological conferences and other public events organized by Skolkovo. As part of these events, young companies, residents of the fund, will be able to receive an expert assessment of their products and mentoring support from Tinkoff Bank specialists, as well as become partners of the company.

2016: Seven R&D centers for the Russian Federation

On December 9, 2016, it became known about the plans of Tinkoff Group - in the next two years to launch seven development centers in Russia.

At the first stage, such centers will begin to operate in, St. Petersburg,, Nizhny Novgorod,, and Yekaterinburg Novosibirsk. In Rostov-on-Don Saratov Vladivostok the future, it is planned to use other cities in the project Russia [14] Group will[14]

The company wants to expand the geography of search for developers at the expense of the regions, this will make it possible to quickly increase the resource of developers as the number of tasks increases, strengthen the production cycle due to different time zones, and reduce the time for launching products on the market.

It is assumed that the employees of the centers will work on products for the Tinkoff.ru platform and engage in technological research projects that are not directly related to the company's activities. Each center will employ from 50 to 150 people, depending on the region.

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We are growing very quickly and launching a large number of new services within our financial supermarket Tinkoff.ru. The scope of tasks is such that the time has come to significantly increase our development resource at the expense of large regional centers. We expect that this project will allow us to significantly reduce the time for launching new products on the market.

Oliver Hughes, Chairman of the Board of Tinkoff Bank
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2014

Net profit 3.4 billion rubles

The net profit of Tinkoff Bank in 2014 amounted to 3.4 billion rubles, compared to 5.8 billion rubles in 2013. Net interest income increased by 15% compared to 2013 and amounted to 30.8 billion rubles, in 2013 - 26.9 billion rubles.

Net interest margin was 34.8% (in 2013 - 36.4%). The total loan portfolio grew by 12.8% compared to the previous year and reached 93.9 billion rubles (in 2013 - 83.4 billion rubles).

TKS Bank renamed Tinkoff Bank

TCS Group Holding PLC (TCS LI) (the "Group"), which includes Tinkoff Credit Systems Bank (TKS Bank) and Tinkoff Online Insurance insurance company, announced in December 2014 the renaming of TKS Bank to Tinkoff Bank since the beginning of 2015.

Starting from the beginning of 2015, the corporate name of TKS Bank in Russian and English will be changed to:

  • Tinkoff Bank - Tinkoff Bank Joint Stock Company (Tinkoff Bank JSC);
  • Tinkoff Bank – joint-stock company `Tinkoff Bank` (JSC `Tinkoff Bank`).

Renaming will not entail any changes in the bank's obligations to customers and will not affect the terms of existing contracts in any way. All existing agreements on loans, deposits and card products concluded with TCS Bank (CJSC), as well as the terms and tariffs of credit, card agreements, as well as deposit agreements remain in force.

As of November 1, 2014, 4.8 million credit cards were issued. Tinkoff Bank's share in the Russian credit card market is 6.7%, according to the Central Bank of the Russian Federation ("CBR") as of October 1, 2014. The Bank is well capitalized: the capital adequacy level according to the CBR N1 ratio is 16.21% as of December 1, 2014.

The net profit of the parent company TCS Group Holding PLC, including Tinkoff Bank and the insurance company Tinkoff Insurance, according to IFRS for 9 months of 2014 amounted to 2.8 billion rubles.

Tinkoff Bank is part of the Deposit Insurance System (The system guarantees each depositor of the bank included in the system a refund of 1.4 million rubles on deposits and current accounts, including interest income.)

2010

In May 2010, Tinkoff Credit Systems received ratings from Moody's Investors Service and Fitch Ratings. In March 2011, Fitch Ratings raised the rating to B level.

By May 2010, Tinkoff Credit Systems Bank issued 500 thousand credit cards, by April 2011 - 1 million cards. As of March 1, 2011, the bank ranks 7th in the credit portfolio in the credit card market with a share of 4.6%. In May 2010, Tinkoff Credit Systems received ratings from Moody's Investors Service and Fitch Ratings. In March 2011, Fitch Ratings raised the credit rating of Tinkoff Credit Systems Bank to B, in April 2011 Moody's Investors Service - to B2.

2008

Tinkoff Credit Systems Bank is part of the Deposit Insurance System. Since October 2008, the system guarantees each depositor of the bank included in the system a refund of 700,000 rubles on deposits and current accounts, including interest income. The bank's online deposit program was successfully launched in March 2010.

2007

In 2007, the international investment bank Goldman Sachs became one of the co-owners of Tinkoff Credit Systems Bank, and in 2008 - the Vostok Nafta Investment Limited fund. 68% of the bank continues to be controlled by Oleg Tinkov.

2006

Tinkoff Credit Systems Bank was founded in 2006 by entrepreneur Oleg Tinkov for remote customer service in the credit card market. In mid-2007, the bank began issuing credit cards.

Notes