Neoflex FrontOffice

Basic information

Neoflex FrontOffice in a complex with industrial decision making system of FICO Capstone Decision Accelerator (CDA) provides functioning of the credit pipeline supporting simultaneous operation of several thousand users, allowing to make quickly changes to credit products and processes of passing of credit requests and providing the high processing speed of requests.

In 2011 the flagman solution of Neoflex — the Neoflex FrontOffice system — was IBM is twice mentioned: the product received the status IBM Banking Industry Framework, then a system was awarded the status IBM Software Value Plus (SVP) Industry Authorization, unique for Europe.

The concept of Neoflex consists in use of the product Neoflex FrontOffice in a complex with the best industrial components of the leading world suppliers. In this paradigm the management tool business processes (BPM platform) of IBM WS Process Server acts as a basis of the pipeline. Own product Neoflex FrontOffice automates work of users on all processing stages of the credit request. The specialized FICO Capstone Decision Accelerator (CDA) system is responsible for adoption of the credit solution. One more product of the company – the product Neoflex Products directory – is used as the tool of the description of credit products and their parameters. And, at last, the integration IBM WebSphere ESB platform provides interaction of all components of the credit pipeline.

The Neoflex FrontOffice system allows to construct the credit pipeline providing operational making changes in credit products and processes of passing of credit requests. Use of the FICO Capstone Decision Accelerator system provides the high speed of assessment of the borrower at observance of well-defined rules of adoption of the credit solutions reducing risks on the issued credits. The flexible system interface allows to change quickly the strategy of decision making without involvement of IT specialists. The complete solution "Neoflex" provides effective functioning of the credit pipeline maintaining optimal balance between the processing speed of the credit request and high quality of the credit solution.

The software package Neoflex FrontOffice allows to perform sale and maintenance of the issued credits and consists of a set of ready specialized modules:

• "Credit Pipeline"
  • car loans
  • mortgage lending
  • consumer lending and credit cards

• "Product Directory"
• "Front office customer service".

The modules which are a part of Neoflex FrontOffice are used for business start from scratch or powerful development of the block of retail lending both in large banks, and in small and medium-sized credit institutions which problems of building of the customer base, an exit to new segments of the market, expansion of sales channels, increases in flexibility of setup of credit products, implementations of the end-to-end, regulated and controlled processing of the credit request face.

Along with the full-function solution representing the web application, the Neoflex company also offers native mobile application for work in sales points of credit products of bank.

On the basis of Neoflex FrontOffice it is possible to implement both a linear, and difficult and branched algorithm of process of crediting. Components of a system are easily integrated with an IT landscape of bank. The unified access to different platforms and information exchange with the partner organizations and territorially remote divisions is provided.

Module "Credit Calculator"

The module "Credit Calculator" as a part of the product Neoflex FrontOffice is the business tool allowing to select goods, to offer their analogs and expanded alternative options and also suitable credit programs and the accompanying services.

This tool is used by sales specialists and credit managers in shopping centers, motor shows, real estate agencies, etc. Using "The credit calculator" the buyer is offered to get acquainted with a line of goods and with versions of credit programs on each of the products which interested him and also to select additional options and related services, for example, at acquisition of the car – an insurance, an expanded guarantee, the technical help on roads, etc.

Distinctive feature of the calculator is the possibility of demonstration to the buyer of the various alternative offers which are based on high-quality selection of the purchased goods and services depending on parameters of solvency of the client and at variation by credit parameters. For example, at insignificant increase in monthly payment to the client more prestigious goods or better service can be recommended. To the contrary, for customer retention with low solvency if purchase of necessary goods is on credit impossible, the alternative offer corresponding to the level of income of the buyer forms.

Combined actions on selection and comparison of different options of goods and credit programs in the interactive environment of the calculator promote establishment of strong communication communications between the seller and the buyer. At the same time the transparency of formation of offers is provided that increases trust and a customer loyalty.

"The credit calculator" Neoflex FrontOffice allows the buyer to analyze and make the decision out of a sales point – thanks to function of printing of copies of the picked-up options of purchase, their comparison, including in the form of the preliminary information on payments. Preserving of information on the precalculated offers is available to the organization seller to the further analysis and marketing researches.

The module of the credit calculator is created using modern development tools and application of various visual elements that does design to the rich, and the logician – user-friendly. Representation of objects of sales in this system in the form of photos or illustrations helps the buyer to estimate visually offered goods and to make more conscious choice. Along with the online version of the module the mobile solution expanding sales opportunities out of offices and out of access to the centers of communications is supported.

Module "Credit Pipeline"

Among the main functional advantages of the module "Credit Pipeline":

• setup of a product of any complexity in the product directory;
• adaptive business process;
• the configured business rules;
• credit calculator;
• setup of the reference book of partners of bank;
• work with pledges (information input on pledge and the pledger, check of pledges, determination of mortgage cost);
• insurance and additional services;
• several levels of decision-making (underwriting, credit committees);
• various statistic reports;
• support of security policies (management of policy of login and user sessions);
• ample integration opportunities.

2016

The Neoflex FrontOffice system receives the functionality allowing to process automatically requests according to leasing transactions for motor transport (new and with a run) for legal entities and individual entrepreneurs.

2015

1,700,000 requests monthly process the credit pipelines Neoflex FrontOffice.

2014

• In Neoflex FrontOffice there was a new mechanism of processing of credit requests which allows business users to manage online priorities and to configure rules without the address to IT specialists.
• Processing speed of credit requests in Neoflex FrontOffice due to use of service for recognition of the scanned documents of the client of bank at execution of the credit request is significantly increased.
• Within the import substitution program, the Neoflex FrontOffice system is integrated with Neoflex Decision Module — the decision making system implemented based on freely distributed software of JBoss Drools.

2011: Neoflex FrontOffice is certified according to the IBM Banking Industry Framework program

The Neoflex company announced in November, 2011 that the Neoflex FrontOffice system underwent certification on the IBM Banking Industry Framework program. Passing of certification confirms the fact that Neoflex FrontOffice is developed in a full compliance with standards and the advanced practicians of use of the software of IBM WebSphere.

The system of sales of financial products NeoflexFrontOffice represents the universal front office system automating all stages of work with the client including individual selection of a financial product, processing of requests and decision making on providing a broad spectrum of credit and investment products, execution of the accompanying documentation and also the subsequent customer service of bank.

Within certification of Neoflex FrontOffice it was checked in terms of processing compatibility with a number of products of the line of IBM WebSphere (IBM WS Process Server, IBM WS Enterprise Service Bus, IBM WS Application Server, etc.) and also for compatibility from DB2 DBMS (validation according to the IBM Ready-for-DB2 program), says Neoflex.

"Certification of the Neoflex FrontOffice system on the IBM Banking Industry Framework program shows its readiness for operation in the leading banks of the country" — Oleg Baranov, the managing partner of Neoflex company concluded.

2010: Status IBM SVP Industry Authorization

The Neoflex FrontOffice system underwent certification on compliance to requirements of the affiliate program of IBM Software Value Plus (SVP) of Industry Authorization. The status IBM SVP Industry Authorization integrates most the innovative industrial solutions developed based on technologies of IBM and which are successfully working in the advanced companies of the industry.

The status IBM Software Value Plus (SVP) Industry Authorization it is appropriated to solutions, the corresponding relevant business needs and also the development strategy of IBM for this industry. For passing of certification existence not less than two responses about successful system implementations from big industry customers is obligatory.