Maria Ivanova: The HRMS systems – the necessary instrument of transparent personnel management
"Sitronics Information Technologies" began practice of control automation by personnel that is called straight away – with implementation of the large-scale project for MTS. Thanks to the unique competences received during implementation, the company started active development of the HRMS direction (Oracle Human Resources Management System). How it will be under construction and that is necessary for the Russian enterprises regarding automation of HR, Ivanova Maria, the architect of projects in the field of HR of SITRONICS IT company (Russia) told TAdviser.
Maria Ivanova: Our practice contains HRMS about three years. Before we took part in projects of other integrators on the partner beginnings and within consortia. Large implementation of Oracle HRMS in JSC MTS became the first independent project "SITRONICS IT". By the time of the beginning of project works in MTS the ERP system of Oracle E-Business Suite was already implemented, the functionality regarding finance is implemented and personnel records are automated. The task to automate payroll within OEBS, to optimize personnel business processes, to adapt them for a possibility of payroll, to implement directly calculation, and to perform integration into the modules "Creditors" and "Ledger" in OEBS was set for us.
After successful start of the project on payroll in Moskov, this solution was spread around on all representative offices of JSC MTS in regions. At the same time MTS the project on creation in Nizhny Novgorod of the Uniform Service Center (USC) where all financial service of the company was consolidated started. Within this center the department of settlings with personnel was created. According to the results of a number of conversions to the companies the following scheme is implemented now: HR records and a time recording are performed directly in regions, and payroll is made on a centralized basis by accountants in Nizhny Novgorod on all macroregions and MTS branches of JSC.
TAdviser: Are how demanded in the market of a HR system? How did you come to understanding that it is necessary to develop this practice?
Maria Ivanova: By my estimates demand for the HRMS systems rather high. To us requests for automation of this area constantly arrive. The need for control automation by personnel initially proceeded from large holdings. After them the functionality of HRMS interested also in medium business. Often, when the new ambitious HR director comes to the company, he wants to see this area transparent, and the automation equipment is for this purpose necessary.
TAdviser: How do the companies come to the decision on implementation of HRMS systems?
Maria Ivanova: The most widespread motivation of the customer when choosing for benefit of automated management of HR is the aspiration to transition from the scrappy automation implemented on the 1C Platform in the single database, in particular OEBS. Today for potential customers of the most relevant the problem of automation of basic modules of Personnel management is. They are put the first as the base everywhere: these are personnel records, a time recording and payroll. Further logically should go development directly the personnel management, but to automation of funktsionalnost of the second stage, such as Personnel training, "Assessment of competences" and so on most the enterprises upon are quite often not ready.
TAdviser: You say that even basic opportunities of HRM systems are generally demanded by big customers. As for other, deeper tools: what tools and when, by your estimates, they can be required by the Russian enterprises are?
Maria Ivanova: First of all, it is about budgeting of settlings with personnel. It is implemented on a joint of two systems – HRM and the systems of a business intelligence (BI), in our case it is Oracle Hyperion. Also in our next plans creation of convenient management model organizational structures of the enterprises, especially distributed type. Very much I hope that we will begin to work with functionality of OEBS for creation of motivational schemes of personnel, development planning and personnel training.
TAdviser: In your practice there were projects where this functionality was involved?
Maria Ivanova: As I already spoke, generally Russian enterprises are at a stage of automation of core business processes of personnel management within creation of ERP systems. To implement, for example, assessment of KPI or budgeting of personnel, the company should have accurately smoothly running, working, basic personnel business processes. Then it is possible to classify reference books and to customize a system. In the majority of cases business processes of the companies are specific and seldom are fully unified that significantly complicates implementation of the specified functionality.
TAdviser: Maria, tell, please, how the company which made the decision to automate HR should work? How to it to select the suitable platform, the solution?
Maria Ivanova: As with any other IT system, when choosing HRMS the main criterion is optimal price relation and qualities. In other words it is necessary to look for what approaches under requirements of the company and it is the most profitable in operation. In my opinion, when choosing a system, the software product should "close" not only tasks necessary at the moment, but also to consider everything, including, and the most ambitious plans of the head, in this case chance of development of the project with the smallest problems. Options in the market the set is valid. For example, it is not obligatory to develop all solutions on the party. It is possible to use services of specialized suppliers of similar services – outsourcing providers, the provided services operating within the tough agreement on the quality level. Let's tell, outsourcing of payroll is in especially high demand among the foreign companies in Russia.
TAdviser: Why you stake on the HR systems of Oracle?
Maria Ivanova: Big advantage of a personnel management system of Oracle is an opportunity to provide technical support of the solution on the party of the company, its own forces.
If to speak directly about technology advantages, then It should be noted that the solution of Oracle contains a set of the useful tools allowing to create a backlog on future development. Let's say same function of Internet personnel recruitment or analyst of effective management of personnel. The platform has extensive potential that allows it to meet needs of the company in the field of automation of HR not only at the moment, but also in the long term, in process of business growth.
TAdviser: What main mistakes are made by the companies at control automation by personnel? How to avoid them?
Maria Ivanova: The biggest error consists that at the time of the made decision the management of the enterprise about automation, business is not prepared for process of automation at the level of key users who should perform in return rather large volume of preparatory work that the project was successful. It concerns far not only HRMS. Thoughtful and rational approach of key users to the procedure of automation not only will save from many problems, but also will seriously reduce the price of automation.
I can give an example. We prepared for the project in large holding. It was supposed that before the project forces of a team of the customer will make a zero stage – creation of the unified reference books necessary for business processes. But, unfortunately, in agreed time frames of it did not occur, as a result the project did not start.
TAdviser: What perspectives do you see in development HRMS experts?
Maria Ivanova: We see the need for control automation by personnel created in recent years at the companies of retail. Business processes of retailers rather strongly differ, say, from the same telecommunication enterprises, and we just should master a retail segment. One more relevant area of work – work planning of labor resources that gradually becomes demanded both among the large trading companies, and among operators of warehouses.
As for in general practice of HRMS, the next stage of development for us is projects on implementation directly of management tools personnel, the movement from calculations to full management. Another important the directions of development – creation of solutions on a joint of HRM and BI. At the systems of a business intelligence of Oracle there is a developed functionality focused on the head who allows to consolidate data from different sources and to do any analytical cuts in different visual representations. It is also very interesting.
The TAdviser center conducted an annual research of the market of personnel management systems in Russia. Unique statistical data about implementation of HRM systems are provided in this overview in free access, the functionality of modern solutions is described, recommendations about the choice of systems are provided. Chief information officers and suppliers impart experience creations of effective information systems.
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