Developers: | Orange Business Services |
Date of the premiere of the system: | October, 2011 |
Branches: | Telecommunication and communication |
Technology: | IP telephony |
Since October, 2011 Orange Business Services is glad to offer service of Business Talk Connect to the corporate customers who are going to replace the operator of local telephone communication and to purchase phone numbers of Orange. Within service Orange will provide the program of migration from old numbers on new, compensates costs for old numbers during a transient period.
Many companies are afraid to change the existing telecom operator as do not want to lose the partners and clients who already got used to former numbers when changing the phone number. For this reason upon transition from one telecom operator to another it is important to organizations to save at least for few months availability of old telephone lines. The service of Business Talk Connect from Orange Business Services gives the chance to use former channels of access: the incoming calls arriving on old numbers are readdressed on numbers Orange with the prior notice of the dialing method calling about changes. At a call from the mobile phone the SMS notification is also sent.
"Both the Russian, and international experience shows that customers consider phone numbers of the companies as one of the most essential IT of assets, and change of phone numbers is very disease process, – Pavel Paplinski, the director of strategic marketing of Orange Business Services in Russia and the CIS says. - As in Russia there is no Local Number Portability service (preserving of number when changing the operator) as in the western countries where it is regulated by the state, the Russian customers occasionally are related to operators long, and not always the profitable relations. With service of Orange Business Talk Connect customers have an opportunity to select the operator and to optimize the costs without risk of loss of contacts".
The service is free and at the request of the customer is activated for two months upon purchase of standard service of local telephone communication of Business Talk. During this period for the customer there are no monthly subscriber payments for numbers purchased at Orange.
About five numbers of Orange can be provided for readdressing of incoming calls according to this scheme. On each of them calls from 30 numbers of the former operator can be redirected.