Infinity TAXI in the Stavropol taxi service of Ulyot

"At that time, naturally, about any automation there was no speech also, calls were received sitting at normal phones, everything registered in leaflets and, understand, process was not fast and ineffective: for example, it was necessary to find a call of twenty-minute prescription to turn over a lot of papers and spend besides plenty of time, - Sergey Kochetov tells. – Somewhere in half a year it became clear that it is necessary to change something. The first and global change which was about to happen it is the organization of own taxi service and delivery because this service industry in our city was it is provided, it is soft, bad: small separate firms with the doubtful service level and one of the network organizations only just began to develop the city".

The company management came to conclusion that for creation of the high level of service process of acceptance and order processing needs to be automated. After the detailed research of the market it became clear that at the moment all interesting and qualitative products are beyond the scope of the budget. Independent writing of the necessary software became a logical way out. On it the company worked within five months, until as it became clear that it begins to lag behind rates of development of the city and does not meet requirements imposed to it any more.

By this time the financial situation of firm improved and the company management was ready to consider the professional software for taxi services. At a choice stage preference was given to the product Infinity TAXI which developer is the Weathervane Sale company. The partner in implementation the representative in the North Caucasian Federal District - "As Weathervane Sale the South" acted.

"After acquisition and primary implementation we met some difficulties. First it seemed to us that it is necessary just to purchase an eminent product and all will earn at once, but far from it, - Sergey Kochetov shares. – We needed three months of training and acclimatization to realize all delights of Infinity Taxi. After that we began to feel delight from reasonableness of a system, an impression was made that it was written especially for us. And the most important is how citizens reacted to emergence of services of such quality: we just "blew up" the city, having left far behind all who rendered services in this sphere. Our phones did not cease for a minute: in day, during the winter period, about 23,000 calls were accepted, it was executed up to 7,500 orders because simply there were not enough machines! We were convinced that with Infinity, we are limited only to physical resources, but not a system in any way. Now clients call us with gratitude for qualitatively rendered services, for fast giving of the machine and quickly delivered goods. With Infinity at me as the deputy manager had more free time because all reports are available in a one click of a mouse button! At the moment in our plans further development together with Infinity, we hope to master new open spaces of business and to leave far behind, results which once seemed a dream!"