Cisco HealthPresence

Cisco HealthPresence is the telemedicine platform establishing connection between patients and doctors using video technologies of high resolution, audio systems, digital medical devices and work benches for joint work.

The updated solution of November, 2011 supports new options of implementation with the raised security level and efficiency expanding geography of delivery of medical services. Besides, Cisco HealthPresence supports the integrated control functions by flows of medical information facilitating data exchange and authorized access to them, including to electronic clinical records.

The family hospital of St. Foma (State of Tennessee) uses the solution Cisco HealthPresence for service of patients in remote areas with underdeveloped network of medical institutions. This solution raises a delivery quality of medical services and improves results of treatment. The hospital created the network of medical partners of MissionPoint Health Partners integrating doctors, nurses, the medical institutions and other medical organizations bearing responsibility for health of patients. The solution Cisco HealthPresence became the pacing factor which allowed MissionPoint Health Partners network to meet requirements imposed by the Ministry health care USA.

Cisco HealthPresence helps medical specialists to service patients in hardly accessible areas. Doctors from hospital of the wide Telerad RxDx profile located in Bangalore (India) use this solution for service of the patients living in the Region of Raychur in the north of the State of Karnataka. After successful tests of services of "telepresence" from Cisco company the hospital planned their further distribution for quality improvement of medical care in remote areas.

The solution Cisco HealthPresence is compatible to a number of medical diagnostic tools, such as stethoscopes and otoscopes. As a result doctors obtain operational information about health of patients, and patients – an opportunity to discuss the status with the attending physician in real time in the remote mode in the environment of Cisco HealthPresence with video of high resolution and a high-quality sound. Let's add that this solution is used not only for service of villagers. In the cities of Cisco HealthPresence helps doctors to service more patients and facilitates training and information exchange between medical institutions around the world.

The new solution of Cisco HealthPresence appeared in the market after the easy and very mobile telemedicine Cisco TelePresence VX Clinical Assistant cart supporting remote consultations, service in virtual environment, training and joint work.

The new version of Cisco HealthPresence supports wider range of end video devices and broader compatibility, expanding freedom of choice and convenience of use. Here some of new opportunities of Cisco HealthPresence:

• integration of the mobile cart into the solution Cisco TelePresence System Clinical Presence for support of consultations with specialists in virtual environment directly at the patient's bed;
• the special solution for the desktop systems supporting telemedicine consultations in remote areas where broadband network connections are unavailable;
• the compatibility with the terminal units TelePresence CTS 500-37, CTS EX 60/EX 90 and CTS C40/C20 increasing flexibility of a new solution.

Besides, Cisco HealthPresence has a number of new features of joint work and management of flows of medical information:

• the API interface for interaction with popular storage systems of electronic clinical records;
• the function of chats supporting fast establishment of reliably secure channel of communication with removed specialists;
• the ePen function for the simplified statement of electronic recipes;
• management of queues of patients with prioritization function.

The solution Cisco HealthPresence can be established in the customer or be provided as managed service. It differs in simplicity of installation and management.

The functionality of B2B maintains ampler opportunities of joint work in community of experts. Besides, Cisco HealthPresence provides higher level of information security and data protection of patients according to requirements of the law Health Insurance Portability and Accountability Act (HIPAA) accepted in the USA in 1996. "In the remote Areas of State of Tennessee there are not enough qualified medical specialists, - the chief executive officer of MissionPoint Health Partners network Jason Dinger says. - The solution Cisco HealthPresence solves this problem, organizing communication between doctors and residents of remote areas where doctors are not always available. Cisco HealthPresence opens the whole communities for medical care, effective and available at the price. We hope to distribute the solution HealthPresence to new communities, to involve new specialists and to provide medical services to bigger number of patients". "Doctors of our hospital use the solution of Cisco HealthPresence for service of the population of the poor Region of Raychur in the north of the Indian state of Karnataka, - Sunita Maheshwari, the chief futurologist of RxDx and Teleradiology Solutions tells. - The Cisco HealthPresence technology quickly never accustomed villagers, in life seeing the doctor, to remote medical services, including access to general practitioners and medical specialists. For example, using a digital stethoscope cardiologists of RxDx could diagnose and begin timely treatment of a number of patients. Besides, for the first year of use of the telepresence systems the average number of the patients serviced by the doctor during the working day grew by 90 percent". "The medical systems around the world should service more and more patients, - the vice president of Cisco company Vishal Gupta heading department of medical solutions says. - At the medical systems expenses grow, they lack specialists, and in these conditions they should provide to the population high-quality medical services. Cisco HealthPresence gives to the patient the chance to be connected to the necessary doctor or the specialist through the medical information booth set in the far village or via the telemedicine cart in city hospital. The solution HealthPresence relies on strong positions of Cisco in the field of video, joint work and use of network as platforms. This solution underlines readiness of Cisco for reorganization of methods of delivery of medical services and development of high-quality medical care in the remote mode".

The Food and Drug Administration of the USA (Food and Drug Administration) classified the Cisco HealthPresence platform as "the medical device of the first class". Now the solution Cisco HealthPresence can be purchased in Australia, Great Britain, Germany, India, Jordan, Spain, Mexico and the USA.