The Terra Service company taxi implements the solution of automation of work of contact center
Customers: Terra service Moscow; Housing and public utilities, service and household services Contractors: Weathervane Sale (Infiniti Trade) Product: Infinity TaxiНа базе: Call Center Infinity Project date: 2012/01 - 2012/02
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The TERRA SERVICE company implemented the solution Infinity TAXI.
Opinion
"Already then it was impossible to provide successful transport company which would not use modern telecommunication and information systems. The efficiency of work is one of key indicators when choosing service provider, - Zaruya Sargsyan, the CEO "the TERRA SERVICE" tells. - Before selecting Infinity TAXI, several products for automation of work of the taxi were analyzed, but all of them on these or those factors (restriction of functionality, the overstated cost, the inconvenient interface) lost to the software from Weathervane Sale. We as a result also selected it what we are not sorry about at all. Very much the user-friendly and clear interface which allows to accustom very quickly to managers who did not work with similar solutions earlier is pleasant. In general, our company began the activity along with Infinity implementation therefore we, fortunately, did not have that period which many companies of the taxi are preferred not to be remembered after software implementation".