Young lady

The center of speech technologies, the developer of the innovation systems in the field of high-quality recording, processing and the analysis of audio-video of information, synthesis and speech recognition, completed development process and started implementation of the new product "YOUNG LADY". The system of voice routing of telephone calls allows to resolve an issue of communications in the organization at higher technology level.

"YOUNG LADY" - the software product with recognition and synthesis of the Russian speech which receives and distributes calls in office and helps clients who do not know extensions, to dial to the staff of the company, passing the secretary. A system will recognize the name and a surname of the called person said by the subscriber and transfers a call to its phone. If the employee cannot receive a call, "YOUNG LADY" will transfer a call to its mobile number or will write and will send to it a voice message on e-mail.

The efficiency from use of a system of voice routing in the company is obvious. As "YOUNG LADY" will always answer and will switch to the necessary employee, quantity of the lost calls to the organizations decreases. The secretaries exempted from routine work on acceptance and transfer of calls will be able to be engaged in the solution of more important and priority tasks. And the staff of the company will save working time on search of the extension of the colleague.

In the Russian market there are no analogs of this system in the boxed replicated type. "YOUNG LADY" - the first unified system which allows to implement voice actuation of routing of calls in the organizations of any type – both large, and small, including geographically distributed.

Installation of a system does not require the expensive voice platform - a system is connected to already available in the automatic telephone exchange company supporting VoIP technology. "YOUNG LADY" is quickly and easily integrated into IT infrastructure of the company, is ordinary in service and does not demand from qualified professionals at implementation. It is easy to manage "YOUNG LADY" thanks to the convenient WEB INTERFACE.