Customers: TNK-BP Contractors: Optima (Optima Group) Product: Projects of IT outsourcingProject date: 2012/03 - 2013/03
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Content |
TNK-BP transfers functions of IT support of 17.5 thousand jobs to Optima Group.
Solution
TNK-BP made the decision on a consecutive output of IT services to outsourcing. Goal: increase in business performance and expense reduction. The general contractor-contractor - Optima company
Structure of services
The range of services and the products Optima includes ensuring smooth operation of hardware and software systems, computers and office equipment and also special equipment.
TNK-BP also gives carrying out scheduled, scheduled and repair work on outsourcing. Optima within the next three years will provide services of IT support and service of the enterprises of the Company located in Moscow, Ryazan, Saratov, Tyumen, Nizhnevartovsk, Iridescent, Nyagan, Novosibirsk, Novy Urengoy, Orenburg and the Orenburg region.
Opinion
"Timely and high-quality technical support of IT infrastructure is extremely important for TNK-BP. The continuity of business processes depends on it, - Martin Piletski, the vice president of TNK-BP for information technologies told. – Our company works practically through the whole country therefore when choosing the external supplier of IT services for us presence of the potential partner in the necessary regions was one of the major criteria and also his capability quickly to react to our requests and to qualitatively solve assigned tasks. Optima Group most meets our requirements".