Customers: The real is Hypermarket Contractors: Service Plus Product: Service maintenanceProject date: 2011/03 - 2011/03
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At the beginning of March, 2011 "The authorized service center "Niksdorf" (Service Plus group) took on service a control system of access of three supermarkets of Real network in Rostov-on-Don, Zelenograd and Tambov.
The control system of access represents a complex of hardware and software solutions, for the organization of functions of access control and a time recording of employees. Parameters of the ACS (access control system) system, depth and ease of setup allow to perform all necessary works as one person, resorting to the help of technical specialists only in case of emergency.
The service agreement ASTsN and Real assumes prevention of a system once in 3 months; updating of a software module; repair and also consultations of specialists in operation by means of "hot line" where the client can address on the arising questions of 7 days in a week.
In case of breakdown to. - l. from access control system elements (for example, the reader), ASTsN under the terms of the agreement provides to the client the similar equipment for the period of repair.
The Service Plus group works with Real network since 2006, providing service maintenance of scanners of barcodes and control systems of access in more than 10 regions of Russia.