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Project

The Pharmadom pharmacy chain entrusted service of the CST to Service cash registers

Customers: Pharmad

Pharmaceutics, medicine, health care

Contractors: Maykor (Meykor)
Product: Projects of IT outsourcing

Project date: 2012/03

The Russian service company "CST Service" signed the contract with the regional retail pharmacy chain "Pharmadom" working in the Northwestern Federal District. Within cooperation "Service" will provide to CST service and repair of the cash registers (CR) in workplaces of cashiers of pharmacy chain.

Using high-quality technical service of drugstore Pharmadom will be able to support fast service of buyers, without queues. As noted, "CST Service" makes diagnostics and repairs of the cash register equipment on site of its operation (on-site service) in the minimum terms.

In general service engineers of "CST of Service" provide maintenance and support of the cash register equipment, consultation of users concerning operation of the equipment in 25 drugstores of the Northwestern Federal District. The conclusion of the uniform agreement for drugstores in different regions and a convenient centralized system of work with requests guarantee to the customer always up-to-date information about a status of the serviced technical park, says "CST of Service".

"For our company important that work with the service partner was conducted most conveniently and quickly. The CST Service company already proved in the service market as the reliable partner therefore for service of the technical park of our drugstores we decided to use its services. High speed of response of engineers to each request and a dense service covering of all territory of presence of our company is especially important for us" — Anton Volynsky, the CEO Pharmad told.