| Customers: Remarque St. Petersburg; Construction and industry of construction materials Contractors: The Cliques system (before BMicro, Bmicro) Product: Klient-Communicator (Click)Project date: 2011/04 - 2011/11
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Before selecting the Klient-Communicator system from BMicro, the agency tested CRM which are available in the market all offered as solutions for BTL. Why a system "Click was recognized the most effective: Management of BTL"? Everything is very simple, this development completely meets all requirements of the BTL agencies, offering:
- Simplicity and flexibility: the platform can be configured independently according to the business processes happening in the specific organization.
- Comfort: the unique feature set considering all subtleties of activity of the BTL agency does work with the program incredibly easy to use for each employee.
- Possibility of increase in sales volume: continuous monitoring, operational processing of customer needs of the agency, considerable decrease in time expenditure – all this allows managers to work for routine processes more productively.
Previous experience of implementation of CRM, ERP solutions for business process automation and directly systems "Click:" showed management of BTL that these platforms are ideal for the companies which purpose are:
- Strong and long-term partnership with customers
- Maximum efficiency of promotion actions
- Productive work of a team of employees and promoters
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