IT project (BIT:CRM 8)

The Following Functions Were Automated:

• Monitoring and analysis of key indicators of activity of the enterprise

• Customer relationship management (CRM)

• Order placement of buyers

• Calculation of normative cost value of orders

• Pricing, price lists

• Analysis of sales of ABC/XYZ

• Sales planning

• Formation of the diagram of receipt of payments

• Settlement with buyers

• Business process automation

Key Features Automated in the Company:

• sales management and accounting in one program;

• sales plans;

• complete contact history with partners;

• personalisation of the relations;

• criteria of segmentation of the customer base;

• automatic filling of templates of commercial offers;

• problem definition to sales managers and control of their accomplishment;

• funnel of sales;

• efficiency analysis of marketing efforts;

• marketing polls and monitoring of customer satisfaction.

The software product on the functionality completely meets needs of the client. The staff of 1C: Accounting and Trade company (BIT) carries out demonstration and installation of the software product, consultations are rendered.