UK of Vakhitovsky district of the city of Kazan (ELMA: management system of business processes and electronic document management)

One of the main functions of the organization is work on citizens' appeals. Therefore the question of control of execution of the applications received from residents of the serviced houses is particularly acute. For operational work with these addresses by the company management also made the decision on system implementation of business process management and electronic document management. A choice was made for benefit of the ELMA system thanks to convenient and to the intuitive interface, and also ease of use. Played an important role also good support from specialists of ELMA company already at the initial stage of cooperation.

At the first stage of the project work with incoming requisitions and work with them in the company was organized. The project started not so long ago, but the first results are already visible: the performing discipline and speed of passing of documents increased, terms of search of documentation considerably decreased, time of execution of instructions was reduced, risks of loss of documents decreased, the level of the service provided by the enterprise to end consumers of services and the adjacent organizations increased.

On the next stages is going to scale a system and to integrate a system with the electronic government. ук-вахитовского-района.рф