| Customers: Alkor-S Mechanical engineering and instrument making Contractors: 1C: The first BIT (earlier 1C: Accounting and Trade) Product: BIT:CRM 8На базе: 1C: Accounting Project date: 2011/02
Number of licenses: 2
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The Following Functions Were Automated:
Sales planning
Sales accounting of Inventories
Description
For obtaining versatile operational information about a status of the customer base, volume and structure of sales, the organization of the loyalty program, control and correction of works of sales and other services in Alkor-S company software "BIT:CRM 8" is implemented.
Key Features Automated in the Company:
- sales management and accounting in one program;
- sales plans;
- complete contact history with partners;
- personalisation of the relations;
- criteria of segmentation of the customer base;
- automatic filling of templates of commercial offers;
- problem definition to sales managers and control of their accomplishment;
- funnel of sales;
- efficiency analysis of marketing efforts;
- marketing polls and monitoring of customer satisfaction.
Specialists of 1C: Accounting and Trade company (BIT) – Samara are carried out installation of the platform; settings; consultations on work in a system are given.
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