Customers: Ventstroy Group Moscow; Construction and industry of construction materials Contractors: 1C: The first BIT (earlier 1C: Accounting and Trade) Product: BIT:CRM 8На базе: 1C: Accounting Project date: 2010/08
Number of licenses: 1
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The Following Functions Were Automated:
- Order placement of buyers
- Calculation of normative cost value of orders
- Pricing, price lists
- Analysis of sales of ABC/XYZ
- Sales planning
- Sales accounting of Inventories
- Customer relationship management (CRM)
- Formation of the diagram of receipt of payments
- Settlement with buyers
- Business process automation
Description
For obtaining versatile operational information about a status of the customer base, volume and structure of sales, the organization of the loyalty program, control and correction of works of sales and other services in Ventstroy Group company software "BIT:CRM 8" is implemented.
Key Features Automated in the Company:
- sales management and accounting in one program;
- sales plans;
- complete contact history with partners;
- personalisation of the relations;
- criteria of segmentation of the customer base;
- automatic filling of templates of commercial offers;
- problem definition to sales managers and control of their accomplishment;
- funnel of sales;
- efficiency analysis of marketing efforts;
- marketing polls and monitoring of customer satisfaction.
Are carried out by specialists of 1C: Accounting and Trade company (BIT) installation of the platform; settings; consultations on work in a system are given.
Donchenko N. V., the chief accountant comments: "Concerning accounting automation we decided to address to 1C: Accounting and Trade company (BIT), being one of the largest partners of 1C Company. We made a choice for benefit of the BIT software product: CRM 8. Specialists of 1C: Accounting and Trade company (BIT) in the course of implementation made installation of a system, setup of account policy, consultations on different aspects of accounting at the good professional grade are rendered, possibilities of data exchange with other configurations were shown, consultations on creation of users in working base "1C: Enterprise", etc. are provided to questions. We express gratitude to specialists of this company for the rendered help in automation. Further we intend to continue effective and mutually beneficial cooperation with 1C: Accounting and Trade company (BIT)".