Autopack ice Neva (BIT:CRM 8)

The Following Functions Were Automated:

Order placement to suppliers

Purchase planning

Accounting of arrival of Inventories

Accounting of non-invoiced deliveries

Vendor relationship management

Formation of the payment schedule to suppliers

Settlement with suppliers

Management of warehouse stocks

Reservation of Inventories

Accounting of Inventories in shop storerooms

Complete set and disassembling of Inventories

Control and accounting of serial numbers, expiration dates and certificates

Stock analysis of ABC/XYZ

Order placement of buyers

Calculation of normative cost value of orders

Pricing, price lists

Analysis of sales of ABC/XYZ

Sales planning

Sales accounting of Inventories

Customer relationship management (CRM)

Formation of the diagram of receipt of payments

Settlement with buyers

Description

For the purpose of automation and process optimization of customer relations the software product "BIT:CRM 8 Main delivery" was selected from Avtopak-Neva company.

The Avtopak (Avtomobilnaya upakovka LLC) company is the company specializing in trade in protective materials which are necessary at a maintenance and repair of cars. Today the company is ready to offer disposable polyethylene capes on seats, protection for a wheel, rugs protective for inside of the car, and bags for wheels.

Using the implemented configuration it was succeeded to automate the solution of the following tasks:

• The organizations of process of work with clients by calls accounting and contacts of clients with employees, personification of service and address work with clients;

• Control of use of the funds allocated for carrying out marketing efforts;

• Sales plannings and works with clients and also control of execution of such plans;

• Ensuring succession of work with the client, identification of the reasons of outflow of clients;

• Standardization of document flow and providing reliable operational and analytical information to participants of process.

The main functionality of the program are:

• Registration of events during the work with clients;

• Registration of appeals to the company concerning products or services;

• Registration of any characteristics of clients and/or contact persons of clients;

• Organization and holding polls of clients;

• Opportunity for work with document templates, including commercial offers;

• Full stroke of planning and accounting of marketing efforts;

• Possibility of sales planning and control of execution of the sales plan;

• Ranging and segmentation;

• Problem definition and control of their execution;

• Broad set of different reports.

The software product on the functionality completely meets needs of the client.

Employees "1C: Accounting and Trade" (BIT) hold demonstrations opportunities of the software product, software installation and also personnel training of the company.

Shcheglov I. N., the CEO comments: "For the purpose of increase in management efficiency due to providing company management with operational and reliable information we addressed to 1C: Accounting and Trade company (BIT). The specialist of 1C: Accounting and Trade company (BIT) made installation of the software product, rendered necessary consulting services in work with a system to firm personnel. We consider an automated system completely serviceable. We express gratitude to specialists of 1C: Accounting and Trade company (BIT) for the rendered help and the shown professionalism".