Techno of VIT (BIT:CRM 8)

The Following Functions Were Automated:

• Order placement to suppliers

• Purchase planning

• Vendor relationship management

• Formation of the payment schedule to suppliers

• Settlement with suppliers

• Management of warehouse stocks

• Reservation of Inventories

• Complete set and disassembling of Inventories

• Stock analysis of ABC/XYZ

• Order placement of buyers

• Calculation of normative cost value of orders

• Pricing, price lists

• Analysis of sales of ABC/XYZ

• Sales planning

• Sales accounting of Inventories

• Customer relationship management (CRM)

• Formation of the diagram of receipt of payments

• Settlement with buyers

Description

For the purpose of automation and process optimization of customer relations the software product "BIT:CRM 8 Main delivery" was selected from Techno of VIT company. The company successfully works more than 10 years at domestic market of Russia, in the CIS countries and foreign countries, specializing in sales of the equipment for the food, pharmaceutical, biochemical industry, construction, agro-industrial complex and farms.

Enters a profile of the company also services in design, production and installation of the food equipment and production production lines.

The program automated the solution of such tasks as:

• The organization of process of work with clients by calls accounting and contacts of clients with employees, personification of service and address work with clients;

• Control of use of the funds allocated for carrying out marketing efforts;

• Sales planning and works with clients and also control of execution of such plans;

• Ensuring succession of work with the client, identification of the reasons of outflow of clients;

• Standardization of document flow and providing reliable operational and analytical information to participants of process.

Besides, functionality of the program allows to automate such events as:

• Registration of events during the work with clients;

• Registration of appeals to the company concerning products or services;

• Registration of any characteristics of clients and/or contact persons of clients;

• Organization and holding polls of clients;

• Opportunity for work with document templates, including commercial offers;

• Full stroke of planning and accounting of marketing efforts;

• Possibility of sales planning and control of execution of the sales plan;
• Ranging and segmentation;

• Problem definition and control of their execution;

• Broad set of different reports.

Thus, the functional component of the implemented software allows the client to solve a broad spectrum of managerial tasks effectively.

Initial personnel training to work with the software product is provided. Now it is subscribed on information and technology support of the software product (ITS).

Belyusev D. P., the CEO comments: "For the purpose of decrease in labor input and reduction of terms of processing of accounting information we decided to automate accounting using software "BIT:CRM 8". Works on implementation of the software product were carried out by the employee of 1C: Accounting and Trade company (BIT). The specialist "1C: Accounting and Trade" (BIT) acquainted us with order of creation and storage of archive copies, with rules of a subscription to disks of ITS. It was told about opportunities of regular maintenance and about an opportunity passing of rates and an order of individual training. We consider an automated system completely serviceable. We express gratitude to specialists of 1C: Accounting and Trade company (BIT) for the rendered help and the shown professionalism".