The Africa restaurant increases business performance and a customer loyalty deployment of new technologies

The April Software company implemented the Traktir software product at Africa restaurant for increase in business performance and a customer loyalty.

Solution

The management of Africa restaurant asked for the help in April Software company. Specialists of the company offered as a new information system a product "to Traktir: Front-Office v3 BUSINESS" which is capable to solve the most various problems of the client. At Africa restaurant the necessary retail store equipment is installed.

Result

At Africa restaurant, thanks to implementation, an opportunity to create, edit and use during the work with orders interactive graphical representation for the hall of service - the plan of the hall is provided; it is possible to enter quickly the new order or to open existing on the necessary seat. Also now an opportunity to use the discounts and margins which are applied in the order automatically on a certain condition is implemented (a discount to a certain client or on a specific dish).

Using the Traktir configuration for automation of restaurants there was a possibility of charges on the personal account of the client of the amount (bonus) for the paid order which can be used by this client for payment of the subsequent orders. Besides, an opportunity to consider wishes of visitors about a method of preparation and giving of a dish and also about variations of its structure is provided (for example, with a lemon, without sugar and so forth). The specifics of preparation specified by the waiter when filling the order are for this purpose intended. All this, certainly, positively influences increase in loyalty from client side.

Outputs

Solution "Traktir: Front-Office v3 BUSINESS" at restaurant is implemented not so long ago, but optimization of work of restaurant and increase in profit thanks to automation of the main business processes are already noticeable.