Avtogradbank (Call center)

Avtogradbank announced in September, 2012 opening of own advice center using which clients can not only obtain free information on products, services or offices of bank, but also at once to issue the request for this or that service.

As noted, start of call center is caused, including, territorial expansion of bank. So, since the beginning of last year Avtogradbank expanded office network to 4 branches and 35 offices, having opened in the cities of Tatarstan and beyond its limits — in Udmurtia, the Penza, Kirov, Astrakhan and Volgograd regions.

Consultation on a hot line will allow to support the uniform quality standard of service in all cities of presence of bank, consider in Avtogradbank. Also the sall-center gives technical support. It can use if you have questions about carrying out payments through the Internet payments system or with failures in operation of terminals.

"Service center of calls — one more tool for expansion of opportunities of our clients. By a lung for storing number 8 (800) — 510 — 3 — 510 they will be able to recognize all conditions of the service interesting them — rates, terms, the list of necessary documents and also the addresses and an operation mode of our offices — Natalya Polovinko, the vice chairman of the board of GKB "Avtogradbank" told. — Conveniently and the fact that through call center it is possible to issue the request for the credit with the minimum quantity of data of the client. If the request is approved, we call back to it and we invite in that office at which it will be convenient to client to receive money".