Intermedservice Group signs the agreement on support and service of a HRM system of the enterprises of group

The group Intermedservice selected BSC the partner in technical support and maintenance HRM- systems BOSS-personnel officer, the company in the press release of October 30, 2012 reported.

Solution

IMS Group and BSC Company Signed the Agreement on Expanded Technical Support and License Maintenance of the BOSS-PERSONNEL OFFICER HRM System. within the Agreement Specialists of BSC Will Perform a First Line Support of Work of End Users of Group Intermedservice Ltd, detailed consultation on questions of administration of a HRM system, its development and modification.

For the solution of such business challenges as conducting personnel records and payroll, Intermedservice group uses the domestic BOSS-PERSONNEL OFFICER HRM system.

"To provide effective use of opportunities of the information management system by personnel, its steady works and development really professional technical support is necessary for us, - Konstantin Zhukov, the deputy CEO for IT of IMS Group.-therefore for Us It Was Essentially Important to Work with Such Partner in Maintenance of Our HRM System Who Is Reliable, Competent and Can Guarantee the Worthy Level of Service and Quality of the Provided Services. These are the Most Significant for Us Criteria on the basis of Which We Studied the Offers Which Are Available in the Market in Detail, Compared Experience and the Opportunities Given by the Different Companies and — on an Analysis Result — Gave the Preference to BSC Company Ltd noted.

Within the agreement full range of services, including:

• consultation of staff of Intermedservice group on any questions of operation and setup of the BOSS-PERSONNEL OFFICER HRM system;
• research and qualification specialists of BSC of possible system mistakes in case of detection of like those in installation process and uses of updates (versions) of the BOSS-PERSONNEL OFFICER HRM system;
• consultation in the field of the most effective use of functionality of an information system;
• operational providing new serial versions of software to the Customer, etc.