Rivazh (BIT: Beauty 8)

Specialists of the Ufa branch of the company "1C: The first BIT" (1C: Accounting and Trade) automated in the fall of 2012 activity of beauty shop "Rivazh" using industry solution "BIT: Beauty PROF".

In a project deliverable the quality and service rate of clients increased, overstocking of a warehouse and an excessive consumption of materials is excluded. Rational loading of masters is provided thanks to what it was succeeded to optimize work of personnel and to increase sales amounts of services of salon.

Earlier the customer accounting, managerial and regulated accounting in the company were kept using separate databases that was labor-consuming and quite often led to errors. There were difficulties in planning of activity of salon. It was required to increase quality of maintaining the customer base, speed of formation of daily and monthly reports on the sold services and subscriptions and also to organize operational accounting and record of clients taking into account employment of masters.

The management of beauty shop made the decision on implementation of an automated system "BIT: Beauty", allowing to solve all assigned tasks in full and with the minimum costs. The company "1C became the partner in implementation: The first BIT" (1C: Accounting and Trade), having successful experience of projects implementation at the enterprises of the service industry.

During the project 1C specialists: The first BIT made installation and setup of a system, organized data transfer from the previous programs, provided user training.

A new system completely automated maintaining the customer base and storage of history of customer relations, data loss probability is excluded. Administrators have exact information on employment of masters at any moment thanks to what the quality of planning of visits improved, the probability of emergence of idle times and queues is minimized, service rate of clients increased.

Accurate accounting of stock balance is organized that helps to buy and control timely a goods expense, without allowing at the same time overstocking of a warehouse.

Besides, the program allows automatically, to congratulate using the SMS and e-mail mailings clients on personal holidays and to notify them on the current actions and discounts.

All this helped Rivazh company to offer the clients service of the highest level. The number of regular customers steadily increases, and the reputation of salon repeatedly increased.