Aham

The company of Aham which is engaged in sales and service of special equipment in Tatarstan automates the work with the help of the CRM solution "Klient-Communicator". The project on setup and implementation of CRM is implemented by "Innovations and Business Technologies" company.
In 10 years of development of Aham got wide experience in business organization, and the further growth of the company in the market is decided to be supported, including, using modern technologies of marketing efforts and analytics.
First of all, the task of creation uniform for all company and to functionally developed, convenient users and analysts, the customer base is set for implementation of CRM.
In the past, partial loss of data and also increase in a waste of time at their search, and various reports were scale-up problems of the company. On average in employees, on reports 1 hour of working time left.
It is important for company management that CRM not only stored, but also helped to use client data, for example, for the organization of purposeful marketing campaigns – on all of them stages, from analytical selection before measurement of efficiency. And, of course, that CRM helped to manage sales, online providing the analysis about work of managers.
Secondly, the project of automation is designed to set control of performing discipline - programmatically accurate and independent. Here CRM will give the companies together with reports and organizers, the system of reminders on the most different objects – tasks, sales, claims, etc.
The company of Aham considered a number of CRM systems from which selected a system "CRM Klient-Communicator: Sales" in the Prof-version (with setup modules). Vasilyev Pavel, the director of the company "Innovations and Business Technologies" tells (Kazan):
"The solution "Click of CRM of Sale" already the standard functionality implemented almost all pressing needs of the client. And what defined the choice, the program is delivered together with setup modules that will allow to develop the Customer Relationship Management System: expand it due to integration with 1C, configure management of a warehouse, service of claims. Even such important things in management as calculation of KPI, the earned payment of employees, are implemented in the program very simply".