CentrInform, Novosibirsk branch (Klik-CRM: Sales)

The Novosibirsk branch Federal State Unitary Enterprise CentrInform purchased and independently implements in the activity a configuration "KLIK-CRM: Sales". The solution designer - Aksistem company, gives consulting and technical support in the course of implementation.

Growth of popularity of the services offered Federal State Unitary Enterprise CentrInform and the customer base requires not only increases in number of the managers working with clients. Also more complex approach to all sales process and service which will allow to increase service quality and customer satisfaction even at significant increase in their quantity is required. Therefore not only system implementation "is supposed KLIK-CRM: Sales", but also its close integration, on the one hand, with the website of the company, and on the other hand, - with the available accounting system on 1C. It will provide the end-to-end and operational movement of all necessary information in the company, involving in this process and clients, and all involved employees.

Osher Vladimir Ilyich, the associate director of the Novosibirsk branch Federal State Unitary Enterprise CentrInform, commented on the choice of the solution and the supplier thus: "Ourselves - the "IT" organization, can also well see that our colleagues on the industry in case of the choice of the supplier or the contractor are. The Aksistem company showed a successful combination of already available practices, opportunities for adaptation and that, perhaps, the most important, competences in the field of the business analysis and understanding of business challenges of clients. At very reasonable cost of licenses it was for us the most optimal choice, considering that the information system will integrate several dozens of people from different departments of the company".

Vasilyeva Aleksandra, the head of sales department of Aksistem company, in return, noted: "It is always very pleasant to us when our solutions are selected by the IT companies. It is a peculiar figure of merit of all our work and the created configurations. Really, "IT specialists" are the most strict critics of the software. Also I can tell that the last releases of programs "KLIK-CRM: Sales" and "CLICK Management: Basic" - very profitable differ from the majority of analogs. And at the beginning of 2013 we are going to please clients with new versions of programs which will include a lot of useful and convenient functionality".