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Project

The tenth arbitration Court of Appeal (10AAC) (Automated system of intellectual service of telephone calls (Sudinform))

Customers: The tenth arbitration Court of Appeal (10AAC)

Moscow; Law

Contractors: Globus-Telecom
Product: Automated system of intellectual service of telephone calls (Sudinform)
На базе: System of the Automated Telephone Service (SATS)

Project date: 2012/05

Sudinform will allow to provide intellectual processing of telephone requests of subscribers using automatic and semi-automatic modes. This subsystem contains the tool for acceptance of management decisions. For example, it will provide to the head up-to-date information about the volume of the requests which came to court and serviced, average time of their processing, frequency of requests on specific legal cases.