| Customers: Ruttoneks Mechanical engineering and instrument making Contractors: 1C: The first BIT (earlier 1C: Accounting and Trade) Product: BIT:CRM 8На базе: 1C: Accounting Project date: 2012/04
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The "1C: Accounting and Trade (BITS)" company successfully completed implementation of the software product "BIT:CRM 8" in Ruttoneks company. The implemented solution allowed to create the unified information system and to simplify to the employees process of maintaining the customer base.
The main area of work of Ruttoneks company is preparation and projects implementation on automation of technology processes of productions on the basis of the modern pipeline equipment.
The purpose of the new project of BIT company — automation of strategy of customer interaction.
In an analysis result of business processes and requirements of the organization the decision on product introduction "BIT:CRM 8" was made. Specialists of 1C: Accounting and Trade company (BIT) demonstrated opportunities of the software product, software installation and elementary education of users to work in a system.
The solution "8" provided with BIT:CRM to the company control of all stages of customer interaction; marketing is optimized and customer service thanks to preserving of data on customers and the history of relationship with them is improved. Thanks to automation the company management obtains versatile information on a status of the customer base, volume and structure of sales.
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