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Project

The administration of Kashirsky district automates municipal MFC

Customers: Administration of the Kashirsky municipal district of the Moscow region

Product: Optima-WorkFlow

Project date: 2012/09  - 2013/01

The multifunction center of providing the public and municipal services to the population opened in the Moscow region — in the Kashirsky municipal district the Optima group performed delivery, installation and commissioning of the hardware and software system "Systems of Electronic Control by Flows of Visitors", the press service of integrator reported on January 22, 2013.

Project

As the contractor Optima Software — structural division of the Optima Group which specializes in development of the custom software and automated control systems for documents acted.

The multifunction center of Kashirsky district is open within the target program of the Moscow region "Decrease in administrative barriers, quality improvement of providing the public and municipal services based on the multifunction centers of providing the public and municipal services for 2012-2014".

"For the management of administration of Kashirsky district important that the started Multifunction center became the effective tool for interaction with residents of our area and also the efficient assistant in obtaining operational information about work of all services involved in provision of services — the Chairman of the Committee on the administration of administration of Kashirsky district Oboydova Svetlana Borisovna noted. — Using the implemented hardware and software system we will be able to obtain statistical information on work of the multifunction center in general and each employee separately that will allow to plan and organize work on service of visitors effectively. Also on means of Electronic queue each applicant himself will be able to leave a feedback through a subsystem of client quality evaluation of the provided services".
"For the Optima Group it is not the first experience of automation of the Multifunction centers of providing state services — the head of department of sales of Optima Software Anastasia Starostina emphasized. — Need for widespread introduction of the software facilitating process of obtaining required documents by citizens is obvious and demands from high-quality integrator of work. Implementing this project, we involved not only own potential, but also experience and knowledge of the partners".