RDTECH: Electronic file of the client

Basic purpose of the Electronic File of the Client system - automation of the main business processes of the company connected with creation, maintaining and document storage.

Using the solution "Electronic File of the Client", the staff of all structural divisions of the company gets online access to documents according to the powers defined for them that increases quality and speed of work of employees and customer service. Besides, use of a system allows to reduce costs for maintaining archive of documents and to ensure safety of confidential data.

Functionality of the solution

Support of lifecycle of the document: scanning, recognition and viewing, including, from "remote" jobs.

• Document classification for providing information to the user in an evident and clear type.
• Automatic identification and control of versions.
• Document retrieval according to contents and on document attributes.
• Audit of work of users with documents on the basis of differentiation of access rights.
• Package document registration, one of obligatory stages of which is verification of data that excludes possible errors during the further work with the document.
• Existence of an opportunity for creation of reports necessary for the client, business-related financial institutions.

Main Advantages

• Quick access to electronic images of original documents.
• Cutting of costs for maintaining operational archive of documents of clients of financial institution.
• Reduction of labor costs on document retrieval.
• Possibility of collective interaction online.
• Control of access rights of users to documents according to the powers defined for them.

System architecture

The full-function platform of corporate content management Oracle WebCenter Content 11g is the cornerstone of the solution "Electronic File of the Client". The centralized WebCenter Content storage works with all types of unstructured data and allows to use universal basic services for accomplishment of basic functions of corporate content management.

As means of stream scanning and recognition of data software of ABBYY FlexiCapture 10 is used. It is constructed on technologies of stream input of data and document handlings of ABBYY company and represents the complete solution for tasks of processing of paper documents and extraction of data from them.