Borisov Oleg Valeryevich
Peak of Loyalty company.
Partner, CEO.
Some consulting and training projects in the Russian and foreign companies:
- Bank of Russia. Program of development of competences of heads of structural divisions, heads and deputy managers of GU. More than one hundred trainings and kouchingovy sessions on development of managerial competence, leadership and emotional intelligence are provided. Kouchingovy maintenance of heads continues.
- EBRD and World Bank. The program of development of competences of financial observers of the project of transition to new types of fuel in the countries of EEC "Pure production". Several observers of the international level are prepared, industry standards of interaction with key participants are developed, the CAF system for maintenance of quality of interaction is implemented.
- Re group: Store Retail Group.
Within the project of organizational development (2009 until the present) specialists of Peak of Loyalty company developed the standard and a format of re retail store: Store, started the complex project for development of the Internet direction (development of "turnkey" online store, is developed and implemented the CRM system based on InterSystems Ensemble, the system of motivation of personnel, regulations of work, the Knowledge base), designed and started the websites of bonus networks SONY, NOKIA, re: Store, LEGO, are started affiliate programs with Alfa-Bank bank, the systems of pochtomat Logibox and PickPoint.
- Government of the Republic of Kazakhstan.
since 2010 the complex of works within the "Integrated Information System for Service Centers of the Population of the Republic of Kazakhstan" project is carried out until the present. Analytical works, documentation, coordination and project management are performed.
Are prepared and accepted to implementation of the feasibility study on a number of investment projects at the national level.
The monitoring system of quality of rendering public services in real time is prepared.
- Mercedes-Benz Rus Ltd.
Within the project on development of Mercedes-Benz Ltd sales department (2010-2011) standards of work of managers on corporate sales in Moscow and regions are implemented, the cycle of trainings for heads of the fleet-centers and fleet-managers Mercedes Benz on development of competences of heads is carried out. An assessment cycle for leadership team.