Customers: Whale, shopping mall Contractors: Maykor (Meykor) Product: Projects of IT outsourcingProject date: 2012/05 - 2015/03
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2013
The MAYKOR company announced on March 27, 2013 cooperation increase with KIT transport company and the beginning of technical support of opening of new branches across all Russia.
Start
Cooperation of MAYKOR and KIT began in May, 2012, from the moment of signing of the service contract under the terms of which engineers of MAYKOR began to carry out maintenance of office and computer equipment in 60 operating subsidiaries of KIT company.
Dynamics of growth
At the beginning of 2013 against the background of increase in demand for transport services, especially in regions, the management "WHALE" made the decision on increase in number of branches in significant transport hubs of the Russian Federation. As the supplier of services the MAYKOR group is selected.
2015
March 25, 2015. The Maykor company announced continuation of rendering services of IT outsourcing of KIT transport company. The next service agreement of the party was signed in February, according to it the outsourcer will ensure stable functioning of a computer hardware and office equipment more than in 70 departments of the customer.
The first outsourcing agreement Maykor and shopping Mall KIT were signed in 2012. The geography of the service project increased throughout cooperation on a measure of opening of new branches of shopping Mall KIT in different localities. Today it covers more than 40 cities of Russia.
Operational failure handling in functioning of IT infrastructure and also carrying out planned, procedural and maintenance and repair works belongs to duties of specialists of MAYKOR. Services are provided according to uniform SLA for all regions that allows to guarantee equally high level of fault tolerance of the equipment.
"Information technologies – one of key components of successful business of transport companies therefore the IT department of shopping Mall KIT is concentrated on providing the advancing development of IT infrastructure. Our long-term outsourcing partner of MAYKOR helps us to cope with this task, undertaking all pool of routine works on technical support of the equipment", – Mikhail Popov, the CEO of KIT Transport Company noted.
Representatives of the company integrator reported TAdviser.