Oshchadny bank implements the multichannel system of bank service

The OpenWay Group company announced on April 5, 2013 system implementation of the multichannel personalized RBS on Way4 platform in Oschadbank.

Past and future

Way4 platform of Oschadbank provides control of ATMs and customer service on the Internet. The self service functionality is regularly complemented with new opportunities.

Start of mobile banking and self-service terminals which will become a part of a uniform ecosystem will become the next step in development of multichannel service on the basis of Way4. Users of mobile application of Oschadbank will have an ability to manage templates of payments, to pay and translate srebstvo, to receive new offers and to communicate with bank.

"The increasing number of clients consider existence of remote banking the compulsory provision of cooperation with bank today. Using this service, the client receives a maximum of conveniences at the minimum costs of time and work. Of course, Oschadbank intends to develop comprehensively this effective channel of interaction, complementing it with new features which will be demanded by our clients" — Anton Tyutyun, the vice chairman of the board of Oschadbank noted.

"The solution implemented in Oschadbank answers the latest trends in the field of remote service — from support of mobile payments to e-wallets and contactless technologies. It means full remote service for the card holder worldwide where there is an Internet access or mobile communication, via the user-friendly and recognizable user interface with a broad set of services and a possibility of bilateral communication with bank" — Mikhail Alekseev, the director of business development in regions Eastern Europe and Central Asia, OpenWay companies emphasized.