| The name of the base system (platform): | Microsoft Dynamics CRM 2011 |
| Developers: | Tops Consulting |
| Last Release Date: | April, 2013 |
The TOPS Consulting company registered in Microsoft corporation industry solution for distribution and trade production companies on the Microsoft Dynamics CRM 2011 platform – TOPS Trade. The solution provides strong support of business of the trade and production organizations in the conditions of fierce competition and constantly growing customer expectations.
"Our clients constantly develop, reacting to the changing requirements of the modern market, and our solutions should correspond to their leader ambitions. Long-term experience of projects implementation in distribution, the unique ideas found together with clients allow us to provide customers with the advanced business functions in basic delivery of the solution TOPS Trade, - Vladimir Tarasenko, Microsoft Business Development Director TOPS Consulting comments. - In turn, registration of the solution by Microsoft corporation is a quality label which the vendor notes only the products which proved the practical applicability".
The solution TOPS Trade, is intended for the organizations working at the market of B2B and implementing as self-produced products (trading houses of manufacturing enterprises), and products of third-party suppliers. The solution allows to cover all stages of customer interaction of trade organization.
Use of the solution provides:
- understanding of primary demand of clients;
- rapid response to customers needs and preparation of the offer, most interesting to client, as soon as possible;
- management of requests for non-standard products, thanks to effective communications between the staff of sales departments and complete set engineers who perform selection of options the choice of the most advantageous conditions of delivery or plan production loading;
- effectiveness of the company at implementation of high-marginal tender sales;
- effective management of deliveries to large objects: planning of terms, supply rates, budgets and potential products;
- accounting and understanding of needs of final customers of products;
- obtaining complete data about clients and the related specialized information for work planning of managers.
The solution TOPS Trade is not just development of the previous version, but contains the modern business processes used in new projects in the distribution industry. Upgraded version of the solution for the Microsoft Dynamics CRM 2011 platform incorporated all experience of AND Project, solution components are successfully used by the companies from different areas of distribution: Argus Group, "This world of 2000", "Teplant", Emtika, Delrus, TD "Elektroizdeliya", "INSI" and others.
The solution as much as possible uses all opportunities of the Microsoft Dynamics CRM 2011 platform and also can be added due to integration with a wide product range of corporation – Microsoft Dynamics AX, Microsoft SharePoint Server and Microsoft Project Server.
