VIP of the taxi (Infinity TAXI)

"With Infinity Taxi the number of orders increased many times and we could attract more voditetel", - Alexey Proshkin, "VIP of the taxi" (of Domodedovo).

Till 2012 for work in the company stationary and mobile phones, the radio set and the paper magazine of registration were used, there was no simple program of accounting even. "Our drivers and managers were confused by work on the radio set as in our city one firm already worked at a specialized system for automation of the taxi, - Alexey Proshkin, the commercial director of "VIP of the taxi" tells. – At some point we decided to automate our business and began to look for the solution. As familiar colleagues in Moscow already used a product Call center of Infinity from Weathervane Sale company and were happy, we stopped on their industry solution of Infinity TAXI. Should note that during implementation we did not face any organizational problems, on the contrary all noticeably were delighted. The only thing, to us was necessary to change the IP address, but in principle it is impossible to call it a problem".

The company brought the most part of SIM cards via gateways to the Infinity TAXI system and also left a quantity mobile on a reserve case. According to Alexey Proshkin for work practically all functionality of a system is used: statistics, automatic ringing to clients, SMS informing, payroll calculation, deduction of penalties, etc.

"Though at the time of implementation we noted some recession of orders, so far we studied and customized a system under the tasks, but then the number of orders many times increased and we could involve drivers more, - Alexey Proshkin summarizes. - In our plans adding in the system of function of GPS positioning to trace our machines on the card as are sure that it will make our work even more effective".