Customers: Retail Examination (RetEx) Contractors: Cloud Computing (Virtual infrastructures) Product: Cloud Computing Platform of Cloud BusinessProject date: 2013/02
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RetEx performing a complex of outsourcing maintenance services e-commerce of channels selected a cloud service of Cloud Computing for placement of the key IT resources.
In 2012 the size of the market of online trade in Russia was 405 billion rubles. Today it is in a growth phase, respectively, also requirements of customers to the companies providing maintenance services of e-commerce of channels raise.
The Retail Examination company specializes in outsourcing services in the organization, service and marketing maintenance of e-commerce of channels. This range of services requires full permanent automation of all processes therefore the quality of the used IT solutions is a necessary condition for preserving and improving competitiveness.
The Retail Examination service is founded on the innovation multichannel e-commerce the solution Oracle ATG Web Commerce and Merchandising with an adaptive multishowcase content management system (CMS), the uniform customer base under control of CRM, customer service of Oracle ATG Web Commerce Service Center, the analytical module Oracle ATG Web Commerce Business Intelligence. These specialized tools allow to make the most address the commercial offer and to optimize attraction costs and deduction of the end customer.
For providing the high level of performance it was decided to place a system in the mixed mode based on Cloud Computing provider. Application servers and supporting services are located on a cloud platform of Oblakoteki, and database servers and storages are executed in "iron" failsafe option. The guaranteed Internet access is provided duplicative, technically independent, by communication channels.
The automation system and Oblakoteki's self-services allows to get and configure quickly new virtual servers for each client Retail of Examination and also to control and if necessary to add server or network resources. Thus, it was succeeded to develop the scheme of cooperation, optimal for Retail of Examination, when the provider provides quality of the platform and gives capacity management, without preventing specialists of the company to work with services of the operating system and the application software.
"When you render services of maintenance of e-commerce of channels, the question of fault tolerance is critical. You are obliged to guarantee quality of service, otherwise just do not keep in the market. We were attracted by approach of Oblakoteki which consists in ensuring operability of a system according to quality assurances, it not just providing virtual machines in lease as offers most providers. In the nearest future we are going to transfer to Oblakoteka as well the internal IT resources" — Matviyenko Andrey, the CEO of Retail Examination company comments on cooperation.