Svyaznoy transferred the cash equipment of network to outsourcing

  Consolidated revenues of MAYKOR from projects in retail were, according to preliminary estimates, more than 4 billion rubles. For 2012 the total quantity of large and average customers of MAYKOR grew three times: from 350 companies at the beginning of a year to more than 1000 at the end. Retailers became key customers (including all types of retail: from food to fuel – gas station). By estimates of analysts of MAYKOR, revenue share in the sector of retail grew by 40% and made about 50% of income of group. Among clients of MAYKOR there are representatives of large and medium business: X5 Retail Group, Accessorise, O’STIN, Sportmaster, cellular shops MTS, MegaFon, Beeline, Svyaznoy, OBI, Metro, SPAR, Uyuterra, Gloria Jeans, Rigla pharmacy chain, ZhTK (Russian Railway affiliated enterprise),  CentrObuv, Accessorize, RIVE GAUCHE, Nested doll, Citilink, Polushka, Gazpromneft gas Station, Lukoil gas Station, Rosneft gas Station, TNK-BP gas Station, Statoil Energy & Retail Russia gas Station, NESTE OIL gas Station, VIS-SERVIS gas Station, etc. In 2013 projects with such federal retailers as ECCO, "Doctor Stoletov", Incity, etc. started.

2014: Project Results

On January 23, 2014 the MAYKOR company announced results of ensuring unceasing operation of the equipment in all Russian shops of the Svyaznoy group.

In 9 months 2013 in Svyaznoy network nearly 400 million transactions therefore for the company important that all components of retail business worked most reliably are made. One of key aspects of the organization of workflow in retail is smooth operation of a cash zone and the equipment which is placed there.

With its outlets Svyaznoy and MAYKOR made integration of the Service Desk systems for acceleration of processing of requests of the customer and simplification of interaction.

Within the contract MAYKOR maintains operability of the cash registers in shops of Svyaznoy, including puts the equipment into operation, performs cleaning and adjustment of the equipment, activates and changes an electronic control tape and also performs other services connected with terminals.

Works are performed in all regions of Russia by forces of own service network MAYKOR.

"Daily our shops are visited by more than 2 million people therefore smooth operation of cash desks and terminals on payment acceptance – an important component of functioning of retail network. The equipment should be supported constantly in good repair and correctly work. We attracted MAYKOR as we accepted qualification of specialists and the offer of this company to service maintenance implementation. Professional service support from MAYKOR promotes maintenance of the high level of service of visitors of our shops", ─ Alexander Volnov, the director of management of the Svyaznoy group of retail network noted.