WebisCall

Webis Group announced in April, 2013 WebisCall release — the new system providing to the companies the complete solution for corporate communications. The system of online consultations for interaction with visitors of the website and the cloud automatic telephone exchange giving to the company an opportunity quickly is a part of WebisCall and to cheap get direct phone numbers and to perform calls without the need for deployment of office telephone exchange and connection to city networks. Systems are the cornerstone as own advanced developments of Webis Group, there are already a lot of years providing creation of the websites for business, and the solutions which won world recognition in the IP telephony market.

Thanks to scalable capacities and flexibly configured functional part, a system can be customized for the solution of any business challenges connected with ensuring communication of the client with the company. WebisCall perfectly will suit online stores, providers, the consulting agencies, call centers and also other organizations where business indicators directly depend on quality of communication with clients.

Main opportunities of WebisCall:

• instant consultation of visitors of the website and text chat with a possibility of link exchange and files;
• free calls to consultants directly from the website without the need for installation of additional software on client side;
• online payment of goods or services directly from dialog with the consultant;
• flexible configuration of the interface for visitors of the website;
• the invitation of the visitor to dialog with the operator on the basis of the configured scenarios of his behavior on the website;
• the developed system of statistics and reports with history logging of text correspondence and voice calls;
• accounting of indicators of work of the operators and managers receiving addresses and calls;
• ample opportunities of setup for phone calls and calls from the website: record of the greeting and tunes, flexibly configured rules of redirection of calls in case of unavailability of operators;
• the answering machine with function of record of the message of the visitor and the notification of the operator by email about new messages;
• possibility of implementation of calls from the website directly on landline or mobile phones;
• holding internal webinars;
• connectivity of direct phone numbers in codes of Moscow, St. Petersburg, federal numbers (8-800-), numbers of other cities of Russia and other countries;
• cheap local, long-distance and trunk calls from the computer or from stationary phones.

The possibility of tracking of advertizing sources of calls is essentially new to such systems. WebisCall allows to obtain the objective information about the number of the phone calls which arrived from any advertizing source. It is easy to integrate it into any of the modern advertizing systems: "Yandex.Direct", Google AdWords, Runner and others.

"In the long term we are going to equip in this or that complete set with the WebisCall system each website created by us or the portal — Popov Grigory, the director of Webis Group noted. — WebisCall will be closely integrated into a management system for the website Abante CMS that will allow the customer not only to manage effectively website contents, but also to control work of a client service using one interface"